Bienvenido Kenya Tours and Safaris

4.7/5 – 47 Reviews

$210 pp (USD)

2 travelers   on   Start date
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One of our experienced guide and staffs

One of our experienced guide and staffs

Bienvenido Kenya Tours and Safaris

4.7/5  
(47 Reviews)
Office In:
Kenya Kenya
Size:
10-20 employees (Founded in 1992)
Member Of:
American Society of Travel Agents
Tour Types:
Custom budget & mid-range tours that can start every day
Destinations:
Kenya KE
Tanzania TZ
Uganda UG
One of our experienced guide and staffs

One of our experienced guide and staffs

Our Mission o provide memorable holidays in Kenya, social and environmentally responsible, satisfying the needs of our clients and always exceeding their expectations. Our Vision To become the leading ground operator in the region and our clients’ best partner, always providing the best possible product, with the highest quality of services, and demonstrating faithfully our commitment towards social and environmental responsibility. Core Values Excellence, Responsibility, Loyalty, Respect,

Reviews47

Unforgettable 8-day tour from Nairobi to Watamu with Daniel
5/5

We booked a 7 day private tour from Nairobi to Mombasa and added an extra day to visit Tsavo West en route, thus making it an 8 day tour of Masai Mara, Nakuru, Naivasha, Amboseli, Tsavo West and Tsavo East. Purity was great in organizing everything from day 1. We opted for a 4x4 jeep and budget accommodation, which was more than adequate, especially tented camps in Masai Mara and Amboseli and the lodges in Tsavo West and Tsavo East which simply took our breath away.
Special thanks goes to our driver guide Daniel, who made our journey really unforgettable. Punctual from day one, his timing for departure and arrival times across different destinations was impeccable, he was fearless on the road and we were really impressed how he made sure our 4x4 was in good condition every day, by checking tire pressure and drivetrain after every park - making sure the vehicle was clean and in good condition throughout our cross-country trip. He is someone you can trust to keep you safe even when the aggressive elephants of Tsavo come too close, showing his qualities as an experienced guide. His knowledge of animal species and their behavioral patterns was really impressive and he really put in an effort to make sure we see the Big 5 and much much more. We would definitely do it again, next time maybe visiting less parks and staying longer in each. Until next time, Bienvenido and Daniel!

3 Day Safari to Amboseli National Park
5/5

Our experience was absolutely fantastic. I wasn't sure where to start searching for safari's and to be honest was a little weary of the vast number of companies and who might or might not be legit. Using SafariBooking was a great tool for us to find a tour that was perfect for our schedule. We had to be in Rwanda for business and decided to travel a few days earlier to get in a quick safari.

Right from the start, communication and responses were quick and provided all the information requested. I didn't find any official website so this is where the skepticism came into play, but the night before we received contact information for our driver and he was there to pick us up at our scheduled time. Due to the tour we booked and timing, we managed to have a tour bus just for the two of us (it was just my mother and I traveling).

Travel out to the park was an experience, not being used to how travellers drive on the road took a while to get use to. Travel out to the park took about 5 hours and we stopped just off the main road at this store/market type place that had souvenirs from the local villages. We arrived at the park on day 1 about noon so we were able to drop our bags off and head to the dining room for lunch. We decided to upgrade for the superior lodging (Serena Lodge) and it was a great experience. Rooms were nice and spacious, clean and we had netting round the beds. We didn't get a chance to lay by the pool. In the morning before heading out for the morning game drive we did have some animals just off the property near the back terrace.

Our schedule for the 3 days were as follows: Day 1 - 7am pick up, noon arrival at lodge, 6pm game drive, Day 2 - 6am - 8/9 game drive returning for breakfast then 6pm game drive. Day 3 - 6-8 game drive, 11 am departure for Nairobi Airport. We got 4 game drives and we felt this was enough for us given the short time we had. We saw all the animals we wanted to except the cheetah, we saw giraffes, elephants were lucky enough to get close to a lion and lioness.

Overall we had a great experience for what we paid and would highly recommend to anyone interested.

Clear communication and an exciting ride!
5/5

I needed some accommodation for the trip so I emailed them a few months before. They were flexible about my needs and the communication went really smooth and everything was clear. Planning went well. I was expecting the unexpected on the day of the trip, but our guide Jed was super knowledgeable about the experience so I felt taken care of. We had interesting conversations during the lunch stop as well! I hope Jed is doing well, and absolutely recommend this tour.

Poor service
2/5

I booked an 8 day Kenya/Tanzania safari for my 2 children and I. Purity was amazing to work with prior to leaving my home country. She was very responsive and even went to the embassy on my behalf when I was having problems with my visa. However, once on the safari things started to go wrong. We were picked up from Nairobi and took the long drive to Masai Mara, we did an evening game drive that first day and was brought to our tent camp for the night. Camp was very basic, only had working electricity in the main cafeteria area, so had only a few hours to charge devices. The 2nd day was a full day game drive and visit to Masai village which was wonderful. Day 3 (which was my birthday) is where the itinerary changed. We were supposed to visit Lake Nakuru for a safari boat tour, but that was canceled, there were no other plans for the day besides to drive back to Nairobi and go to a hotel, the next day the plans were to drive from Nairobi to Tanzania and check into hotel upon arrival. That was 2 days back to back filled with just driving. That was not fair to my kids or myself as that was not in the itenerary and I did not pay for 2 days of driving. I emailed purity as I was unsure of what to do and she apologized for the inconvenience. I decided to cancel and book with a different company as I really did not want to spend the entire next day driving. I asked to be dropped off at the airport and took a flight to Tanzania and was picked up from another tour company and had an exceptional experience. Essentially I paid more for the 3 days I was with this company than the 5 days with the second one. The food provided was very subpar, for lunch having boxed sandwiches with cucumber and tomato. Our tour guide was nice however not very helpful with telling us about the things we were seeing. It was a very frustrating experience to say the least, but I am glad it ended on a more positive note with a different company. Please do your research prior to booking. Research the lodges, the amount of driving that will be done and if possible request a specific tour guide. I was hoping for a very positive learning experience for my kids and that was not the case. I also requested a hot air balloon ride over the Masai Mara and was told that would be available at an extra cost and was not available to us while there.

Sincere response
5/5

I took 4D3N Masai Mara and Lake Nakuru safari.
On the last day, they listened to my request to be in time for the flight leaving Kenya in the evening, so they actually arranged to arrive at the airport 4 hours before departure.
Also, even though 40 minutes passed on the first day of the safari, there was no pick-up, but when I made an inquiry, they responded sincerely and I was able to participate in the tour safely.

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  • This group tour requires a minimum of 2 people to run.
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