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This Tour Is Offered by East Cape Tours

East Cape Tours Staff

East Cape Tours Staff

East Cape Tours

4.8/5  
(34 Reviews)
Offices In:
South Africa South Africa
United Kingdom United Kingdom
Size:
20-50 employees (Founded in 1998)
Member Of:
ATTA, SATOA, ATOL & SATSA
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Angola AO
Botswana BW
Kenya KE
Lesotho LS
Madagascar MG
Malawi MW
Mauritius MU
Mozambique MZ
Namibia NA
Rwanda RW
Seychelles SC
South Africa ZA
Swaziland SZ
Tanzania TZ
Uganda UG
Zambia ZM
Zimbabwe ZW
East Cape Tours Staff

East Cape Tours Staff

East Cape Tours specialises in tailor-made tours to suit our customers. We make travelling easy and hassle-free, as we arrange everything on your behalf and according to your ideas of a dream vacation. What sets us apart is our ideal location in the Eastern Cape, nearby to the wonderful places we recommend for our clients. We are therefore able to make use of the smaller, more highly-rated, owner-operated guesthouses/boutique hotels that offer personal service and true South African hospitality.

Reviews34

Great service
5/5

In The East Cape Tours we were in touch with Nerine. She was always quick in responses and planned our tours in South Africa customized on our specific needs. We went with East Cape Tours to safari and vineyard tour. Everything went smoothly, all the guides and drivers were always on time as planned and we really enjoyed our stay. The Kariega Homestead was beautiful place with nice people around and amazing food. We can only recommend!

Made us a spectacular Safari, but communication was very poor.
3/5

The good: East Cape made us a truly spectacular safari and trip to South Africa! It was a dream come true, and for that we are grateful. We were put up in top of the line hotels and tents, with delicious food and wonderful people. Treated like royalty the entire time. We told them what we wanted, and they arranged the entire thing. Originally, we were put up in a different accomodation which seemed stuffy to us, and when I voiced we wanted an upscale tent with about 10 days to go, it was arranged for us (Best thing we ever did!). So, the trip was nothing short of spectacular, everything was absolutely incredible, and I thank East Cape wholeheartedly for memories that will last us a lifetime and beyond.

The bad: Communication with East Cape was on pointe until they received payment. Once that happened, it was like pulling teeth to get answers. At initial contact, the owner Colin actually called us from South Africa, asked us our preferences and budget, then asked if we wanted to pay in Rand or US Dollar. Being naive, we said "US" which turned out to be an expensive mistake. He should have told us to pay in rand, though I understand he needs to make money too. Readers take heed; pay in Rand, your dollar will go exponentially further. Colin was super friendly, and then we were turned over to Denise, who's communication skills were poor. At one point about 3 weeks out of trip, we still didn't have a completed itinerary, and after multiple attempts to get it, I reached back out to Colin, who told me it was the "time difference." We were inside of one week when I finally got the itinerary, which consisted of our flights, and I had to go back to the initial proposal and type the entire thing out myself. I knew airport transfers were arranged for us, but had no idea we had a private driver until he picked us up - which was a pleasant surprise, but a detail we should have known. There were more small details that we didn't get, but that's the jist of it. Overall, I would recommend East Cape Tours, but would ask for somebody other than Denise to help you along.

A reliable company with conscientious staff who go that extra mile to be flexible.
5/5

The staff employed by East Cape (either directly or indirectly) proved to be very reliable, friendly and helpful. It was a pleasure to do business with them. East Cape Tours booked a safari; several transfers and restaurants in both the Eastern Cape and the Cape Town. All proved to be very successful. Shamwari safari at Lobengula lodge was also booked by East Cape Tours. The safari drives were conducted by a single driver/guide and varied from the regular early morning and early evening game drives to a complete day out. The driver/guide was informative, but in my opinion because of having to drive and spot animals at the same time, there is was something lacking in quality of the game drives. It felt at times just like a very bumpy car journey, without the joy of the animals. The accommodation at Lobengula is very good; large rooms with great facilities, however, the service is not of the same high quality. The stay was on an all inclusive basis, however, many of the items included on the menu as all inclusive were not available for the whole period of our stay. On check in it was advised the mini bar would be replenished daily; this was not the case. The service at breakfast was excruciatingly slow and then only partial orders would arrive. Having done many safaris in the past, this one, unfortunately ranked as below average.

Great and professional
5/5

I only had 24 hrs to explore and this company made the most of my limited time. Great people and food and very nice lodging. I was a single traveler adding this on to a work trip and the employees and other guests were a good, fun group to be with.

Deliver to promise with great and inspiring offers and smooth communication!
5/5

Communication through e-mail was very accurate and fast. Friendly professional staff.

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Disclaimer

  • This tour is offered by East Cape Tours, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rate will likely change.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • The exact order, content and rate of this tour is subject to availability.
  • This tour is subject to the terms & conditions of East Cape Tours.