This Tour Is Offered by Crystal Safaris Ltd

Our guests trekking gorillas in Bwindi Forest

Our guests trekking gorillas in Bwindi Forest

Crystal Safaris Ltd

(36 Reviews)
Office In:
Uganda Uganda
20-50 employees (Founded in 1999)
Member Of:
Tour Types:
Customizable private tours and fixed group tours
Congo (DRC) CD
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG
Our guests trekking gorillas in Bwindi Forest

Our guests trekking gorillas in Bwindi Forest

Crystal Safaris has over a decade of experience planning safaris for individuals, families, and businesses seeking to experience the wildlife and splendor of East Africa. Some activities offered include: gorilla trekking, chimpanzee tracking, whitewater rafting on the Nile, fishing, birding and photography tours. In addition to offering camping, beach resort, and hotel accommodations, Crystal Safaris also operates its own lodges, Gorilla Safari Lodge, in the Bwindi and Crater safari lodge in ki


Truly great experience, all my dreams accomplished!

Is the second time I use this company and am totally sure I will used again! I wanted a tour out of the box, very truly places, no tourist crowded places but still with a great level of comfort without leaving aside the adventure, well it was an accomplished dream !! We traveled 25 days in Kenya and Tanzania including Pemba and Zanzibar with the best guide ( and great friend ), Joseph. He made sure everything were more than perfect, his knowledge was shared with us in a genuine way, he always keep that smile that motivate, his love for Africa is contagious !! He is ready to support local people at any chance he has and is very proud of African culture, some values that you don’t find in tourism industry so easy ...
if you want a genuine experience of Africa including zafarís ( we say river crossing, leopards, Lions, rhenos, the big 5 and way more, we visited towns, we scuba dive, we saw flamingos, we learned about culture and traditions as well as normal life, best acomodations, best food, great ballon ride on top of a migration.. many smiles ... a great swimming day at lake natron ... I can not think of something else we could have done ! Thanks Barbara and Joseph for made this trip so especial !
Ps if you are planing to go to east Africa I recommend this company and of course request a Joseph as your guide, you can not be wrong with that !

The best tour company ever

My family had a wonderful 15 nights in Uganda thanks to Crystal Safari.

Barbara had planning everything perfectly and taken care of the smallest things. She will immediately solve even the smallest problems for you all you have to do is let her know that there is a problem.

Best thing about Crystal is also that they are most value for money company.

I had contacted two other agencies from safaribookings and they ended up giving me a higher quotation ( a lot lot higher ) for pretty much the same itinerary and hotels.

And of course we had the best guide ever - Joesph. His animal spotting is exceptional. He can see things we just can’t. And he has such great relationships with other guides and people on the ground that you end up receiving a lot of help and benefit.

A word of advice - always listen to what Joseph tells you.

He will gently guide you once, if you don’t listen you will definitely be in a mess. His service and treatment has exceptional- from helping us out for the smallest things to ensuring that we see atleast that one big cat at Queen Elizabeth even if it meant him getting in to trouble.

Will definitely tour with them again for other countries they offer.

Look no further - book with Crystal Safaris!

I just got back from a 3-day gorilla trek with Crystal Safaris and the answer is yes, go with Crystal Safaris! Barbara, who is the owner and also who we communicated with via emails, was always responsive via emails and incredibly helpful when we got there! She had let us know in advance that the Gorilla Safari Lodge was fully booked so she had booked us next door at the Icumbi Gorilla Lodge. Not only had she pre-checked the room for us, she came during our stay to make sure everything was okay! On top of that, the airline had lost my luggage (perfect timing) and I had trouble contacting the baggage department, so she had made calls to get a hold of someone for me. She spent quite a bit of time on the phone for me and I will always be appreciative of that as that is not something she needed to do.

Our guide was Hannington and when he came to pick us up in Rwanda, I thought he was just driving us to the lodge in Uganda. But we realized he was going to be our guide for the next 3 days - what a nice surprise! It's comforting to know that there is one person you can rely on and trust for your entire trip. Hannington is the perfect person for that job. He always watched out for us to make sure we were well take care of. For our gorilla trek, our group of 8 was supposed to start the trek at the top of a hill but because some individuals came in cars that were not equipped to drive up a steep incline, it was suggested the entire group start at the bottom of the hill and walk up. Hannington knew immediately that if my sister and I hiked that hill, we would not have enough energy for the actual trek. He ended up saving all of us by driving the whole group to the top in his vehicle. And boy, was I glad he did! He also knew how to get us across the borders and quickly :) Trust me, you'd want a guide to help you through that part (there are no signs).

As for the trek, I would suggest booking a room for the night after the gorilla trek. You'll be happy you did. You will come back with so much dirt and mud piled on you, you will be grateful to have a warm shower and somewhere to sit/relax after a strenuous hike. Get ready for an incredible experience - the gorillas were no more than 5 feet away from us! It will be an experience you will never forget.

Best experience so far

Ever since we first contacted Crystal Safari until we met Hennington at the airport, we were very well informed about the itinerary and the status of our trip. The lodge at Bwindi National Park provides all the comfort and rest we needed ahead of the Gorilla Tracking. The tracking itself exceeded all expectations. That experience was incredibly touching and we look forward to come back to Uganda.

Trustworthy professionalism that delivers a trip of a lifetime.

Crystal Safaris, and specifically Barbara, who we got to meet designs and arranges every detail perfectly. The Gorilla Safari Lodge, Ishasha and Crater Safari Lodge were great. She arranged our gorilla and chimp hikes and pur guide Joseph was the best. He tracked the tree lion tenaciously until he found it, was our liaison for every trek, and took perfect care of us. Highly encourage you to use this wonderful company and kind professional capable people. You will have an unforgettable time.


  • This tour is offered by Crystal Safaris Ltd, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rate will likely change.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • The exact order, content and rate of this tour is subject to availability.
  • This tour is subject to the terms & conditions of Crystal Safaris Ltd.