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Some of the staff members outside the office.

Some of the staff members outside the office.

Yaneta Safaris

4.7/5  
(37 Reviews)
Office In:
Uganda Uganda
Size:
5-10 employees (Founded in 2014)
Member Of:
AUTO, UTB & UWA
Tour Types:
Custom budget & mid-range tours that can start every day
Destinations:
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG
Some of the staff members outside the office.

Some of the staff members outside the office.

Yaneta Safaris is an Africa based tour company organizing tailor-made safaris in East Africa. We offer a wide range of tours in Uganda, Rwanda and the Democratic Republic of Congo. We are passionate about what we do and have an intimate knowledge of the areas in which we operate, allowing us to pass on this knowledge and passion with all who travel with us.

Reviews37

Perfect company
5/5

We had a very good experience with yaneta safaris.We had a 11days Gorilla trekking chimps and big five game drive safari, Everything turned out perfectly from the very beginning while planning our trip the communications was always prompt and our guide Erick was very knowledgeable and caring and he was very patient with us which made our stay in Uganda lovely. We recommend this compafor great experience.

The trip in Uganda and Kenya with Yaneta Safari was a terrible bad experience.
1/5

The trip in Uganda and Kenya with Yaneta Safari was a terrible bad experience.
The only positive aspect was our driver in Uganda; Moses was a perfect guide, he always did all the best to meet our desires and expectations.
We did with Yaneta a 5 five day tour in Uganda and 7 days in Kenya where Yaneta involved Big Time Safaris as a partner. We booked the trip in february 2023 and we have paid everything as stipulated in the contract with Yaneta.

The trip had already some issues in Uganda, but it became a terrible nightmare in Kenya.

1) the first night in Uganda two out of four rooms did not have a private bathroom instead in the contract it was specified that a private bathroom would always be guaranteed; we did not receive any refund for this.
2) They booked our flight to Kenya probably at the last moment so we had to fly at 3am, as a result we didn't sleep in any hotel, but we didn't get any refund
3) when we arrived in Kenya the Kenyan agency told us that Yaneta had not paid for our trip; we immediately wrote to Yaneta who replied that Big Time Safaris had increased costs at the last moment, Yaneta however did not want to give them more money and therefore had decided not to pay this difference.
4) Big Time Safaris blackmailed us: pay cash now the difference or we take you to Nairobi and we stop the tour
5) Yaneta asked us to pay because they were economically in difficulty in that moment and asked us to trust them that we will have receive a refund in short time; we had no choice
6) We had to pay to finish the tour, but in the meantime we missed a safari in the Masai Park and did not receive any refund for that either; the cost was $80 per person.

We found ourselves in a terrible situation, forced to pay and treated very arrogantly.

Yaneta wrote me in October to be patient that they would have sent us a refund, but now a new year is arrived and we have not receive any pay back.

We have also thought that the two agencies had organized a scam to extort us further money.

A terrible nightmare !!!

Good, serious company, we had no problem and had a lovely time traveling with them.
4/5

"Our trip through Uganda with Yaneta Safaris was filled with exciting experiences. Communication with the agency was smooth via WhatsApp and they generally did their best to accommodate our needs and fulfill our prior arrangements. There was a bit of rush right before the trip, but everything turned out fine. We were especially impressed with our guide/driver, Erik. He was a great conversationalist, knowledgeable, and always ensured we felt comfortable. He truly cared about our accommodations, food, and overall well-being. Thanks to him, our trip was outstanding. Overall, choosing Yaneta Safaris was a great decision and we will definitely hire them again for our next African adventure."

Fantastic trip to see the gorillas
5/5

Fantastic trip to see the gorillas that was tailored around my needs. Price was competitive and trip exceeded my expectations in every way. In particular I had a very reliable and knowledgable driver who I would highly recommended!

Good and open Communication with Dependable Delivery.
5/5

Our trip was planned for 4 people and 7 days for 2020. Deposit had been made and then Covid happened. When we finally felt confident to try again, we were only two and all travel costs had increased. Yaneta worked with us to make our dream come true and have the most incredible experience. Yaneta was patient with all my questions and we did a 5 day excursion with Chimps and Gorillas. The week before we left we added a day tour of Kampala. We had a great guide, Nathan for our adventure, he was very open and knowledgeable on all aspects of the Country and stoked our enthusiasm with his abundant information of the animals, birds and flora. Nathan also was conscientious about our safety with animals and property.
Uganda has so much to see, I wish we had been able to stay longer. Fitting it all in within 5 days does mean covering a lot of area at a fast pace. We were a little stressed dealing directly with a Company in Uganda and not a local travel agent (we are Canadian, its a long way), but it was well worth it in the end. Glad we chose Yaneta.

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Disclaimer

  • This tour is offered by Yaneta Safaris, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • Gorilla tracking permits are subject to availability.