Mega Wild Safaris Ltd
/5 – 31 Reviews
This Tour Is Offered by Mega Wild Safaris Ltd
Mega Wild Safaris Ltd
- Offices In:
- 5-10 employees (Founded in 2015)
- Tour Types:
- Customizable private tours and fixed group tours
We are a tour company with offices in Uganda and we have organised tours for individuals, families, groups and busy executives; We specialise in gorilla tracking safaris, bird watching and wildlife safaris and we organise both domestic and International tours across Uganda, Rwanda and Kenya. Our activities among others include; Bird watching tours, Mountain gorilla trekking in Uganda & Rwanda, White water rafting on R.Nile, Wild life safari, Chimpanzee tracking, Educational trip, Cultural trips
We travelled to Murchison Falls National Park and had a great time with them. Despite the challenges of organizing a tour in this post-lockdown Mega Wild gave us a wonderful treat.
Very competent and friendly people that treated us as loved guests!
They really know the park and helped us to spot all the animals in it and the best views!
Friendly and professional tour operators with good prices
Mega Wild Safaris had a great deal for a first after lockdown trip to Murchison Falls which we definitely don't regret taking. It was fun and we met a lot of nice people on our trip. What I appreciated was how knowledgeable our tour guide was and that everything in the trip was catered for (all activities, accommodation and meals). Would recommend!
I just want to thank Mega Wild Safaris for an experience of a lifetime.
Getting to see the gorilla's up close all the while feeling safe with our knowledgeable guide.
The lodge was clean and well run and we had all we needed. Everything was booked and paid for in advance so on our arrival there was no confusion, we were immediately shown to our room.
I would definitely recommend Mega Wild Safaris to my friends.
Once in a lifetime experience with a top notch Safari operator
It`'s a difficult time for all the travel operators around the world. We booked a 7 days private luxury gorilla and chimpanzee tour with Mega Wild Safaris in mid January. The trip was due to start in Mid March. In late Feb, Covid-19 hit the world, we were worried that we may not be able to start our trip in Mid March. Fortunately, we were able to get in before lock down. We were one of the few guests to see this beautiful countries before everything shut down. Initially, there was a small mixed-up with itinerary, but it did not affect the trip much. Overall, the trip was well organized and the tour guide was very experienced. The tour had exceed our expectation. We loved everything and we were really happy with our choice. I have dealt with other African safari companies before and I can tell you this is a very honest company which is very important when we are under Covid-19 pandemic. At moment, the last thing you want to worry is a dishonest tour operator. If you are planing to come to Uganda or East Africa, I will highly recommend you to use their service.
COVID19 Cancelled our trip and this company took advantage of the pandemic
I do not recommend booking with this company. Anne was very friendly, but the savings of a few hundred dollars turned out costing us thousands. We had a safari scheduled for early June 2020, which we chose to cancel due to COVID19. We cancelled 3 months in advance. We chose not to wait it out because we feared losing all of our money if this safari company decided that COVID19 was not a good reason to cancel and to be honest it turned out that they didn't feel a pandemic was a good enough excuse to cancel anyway. Their policy of a 75% refund less the gorilla permits was better than losing the total $6600 I spent.
However the upsetting part was that I emailed Anne asking how they planned on dealing with COVID19. I was nicely told they would give full refund less the Gorilla permit that they tell you aren't refundable (which is not true by the way.). Needless the say when I took her up on her kind offer of giving full refund.... well, there was radio silence for over a day. So I emailed again and then she finally replied telling me... Oh sorry that full refund I mentioned we could do, well we can't because i talked to people who told me I can't give it. IT IS HORRIBLE CUSTOMER SERVICE TO DO THAT. Also their website states that they give 90% refunds if canceled more than 60 days in advance but their written policy doesn't say that. Also, please check out this link and never use a tour company like I did to book your Gorilla permits- Uganda Wildlife Authority does give refunds. It's just another way for these tour companies to SCAM you. https://www.bwindiimpenetrablenationalpark.com/gorilla-permits/cancellation/
After arguing with Anne over email that it was not okay to tell a customer full refund and then change your mind. I finally accepted the refund they would give and filed a dispute with my credit card company. The crappy part is my credit card company is so bogged down right now with other travelers. Anne failed to mention to them that she had told me full refund and then took it back. She also failed to mention, I never signed a contract. She failed to mention that the Uganda and Kenya are closed right now due to COVID19. Failed to mention that it's not possible to go on a trip right now.
Overall, my experience is I got scammed. When I didn't want to rebook my trip and took her up on her offer I think she freaked out and then said, oh no... By the way, rebooking the trip would have cost me more money. Why you ask? Because the Gorilla permits cost more next year and there is a fee to reschedule. And don't forget they aren't refundable. They are refundable, just not to you if you book with this company or one like it.
So the moral of this story is, I'm totally bummed I had to cancel my trip. Yet, there are better companies out there to work with. These guys are not fully honest. The policy stated on their website versus the one given to you are different. They can decide when they feel like it if they don't want to honor something they tell you.
I will likely not win my dispute for the other half of my refund, but I have not given up. One thing I've learned in all my travel is that you need to fight for your refunds. I travel a lot. I'm a digital nomad. I'm writing this review in hopes to save another person from this experience.
COVID19 or not... I would not trust this company. They have some good reviews and it's why I went with them, but don't be fooled. You could have a great trip with them or you could get total ripped off and scammed just like me. The choice is yours. I wish you all well.
Other Safaris & Tours29 – Offered by Mega Wild Safaris Ltd
3-Day Safari to Queen Elizabeth NP & Lake Mburo
$680 pp (USD)
Uganda: Private tourBudgetLodge
You Visit: Kampala (Start), Queen Elizabeth NP, Kampala (End)
10-Day Uganda Wildlife with Gorillas
$2,790 to $3,090 pp (USD)Scheduled Start Dates
Uganda: Shared tour (max 7 people per vehicle)
Mid-rangeLodge & Hotel
You Visit: Entebbe (Start), Kampala (City), Murchison Falls NP, Kibale NP (Chimps), Queen Elizabeth NP, Bwindi NP (Gorillas), Entebbe (End)
9-Day Wildlife Safari and Water Rafting
$2,980 pp (USD)
Uganda: Private tour
Mid-rangeLodge & Tented Camp
You Visit: Entebbe (Start), Bwindi NP (Gorillas), Queen Elizabeth NP, Kibale NP (Chimps), Murchison Falls NP, Jinja (Town), Kampala (City), Entebbe (End)
7-Day Wildlife & Gorillas
$2,040 pp (USD)
Uganda: Private tour
Mid-rangeLodge & Cottage
You Visit: Kampala (Start), Kibale NP (Chimps), Queen Elizabeth NP, Kazinga Channel (Queen Elizabeth NP), Bwindi NP (Gorillas), Kampala (End)
5-Day Tour of Bwindi & Queen Elizabeth National Park
$2,560 pp (USD)
Uganda: Private tourLuxuryLodge
You Visit: Kampala (Start), Bwindi NP (Gorillas), Queen Elizabeth NP, Kyambura (Chimps), Kampala (End)
3-Day Safari in Lake Mburo NP
$840 pp (USD)
Uganda: Private tour
You Visit: Kampala (Start), Lake Mburo NP, Kampala (End)