$6,075 pp (USD)
2 travelers on Start dateThis Tour Is Offered By
Shadows of Africa
- Offices In:
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United States
- Size:
- 20-50 employees (Founded in 2010)
- Member Of:
- ATTA, TATO & TTB
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
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ETKERWTZUG
We are Shadows of Africa, an international team dedicated to sharing the beauty and wonder of Africa with the world. With both local offices and international offices, our team is a multicultural, multilingual family who are passionate about Africa’s wildlife, culture, and natural beauty. We live and breathe the African experience, and we are here to bring that experience to the world. We specialize in tailor making your tour to ensure you get the perfect safari!
Reviews132
Say Goodbye to Your Deposit
We booked a safari trip with this agency on February 12th and paid almost $3000 for the deposit, eagerly anticipating our adventure scheduled for June 6th. However, our excitement turned to concern when my wife unexpectedly became pregnant. After consulting with her doctor, who advised against the safari due to the required vaccinations and the nature of the trip, we reached out to the agency representative who assisted with our booking.
Initially, the representative from Shadow of Africa seemed understanding and suggested we might be able to postpone our trip. However, she asked us to communicate directly with their leadership team, which we agreed to. Despite numerous requests for a phone call, we were only met with reluctance and were asked to send an email instead.
When we finally managed to speak to Inge from the leadership team over the phone, we were met with inflexibility and unfairness. They cited their non-refundable policy as grounds to withhold our deposit, despite us not receiving any services. To make matters worse, she admitted in our phone call that the hotels they booked had a 90-day cancellation policy, which coincided with our initial notice period. This proved to us that they had more flexibility to accommodate but ultimately chose not to.
Their refusal to refund any portion of our deposit, despite our three-month notice, felt exploitative and unfair. I want to emphasize their lack of responsiveness and unwillingness to communicate directly, as well as their refusal to consider our circumstances.
Based on our experience with their management team, I cannot recommend this agency to anyone. If their handling of our cancellation is indicative of their customer service, I can only imagine the quality of their safari experience.
Friendly and professional
Extraordinary travel and safari in Tanzania. The perfect agency for organizing and carrying out an African adventure. The very first contact with the office and the friendly employee Marion made it clear that they are true professionals. The 6-day safari with guide Alex exceeded all expectations. Perfect accommodation, good food, lots of animals (even all the big 5), lots of information about the country and the people. In short, superb. Thx Shadows of Africa.
They are so responsible and amzing to make your dream come true
Beginning to end: Amazing Trip. 11 day's Masai Mara & Serengeti: And in late July we added Equator. Just 2 of us, my husband and I.
Alona: Did all the travel plans day by day. Any questions I had answered very quickly, and some advice. I don't think I have booked anything without her help.
Smooth transfer from NBO to our hotel Mr. Elijah: Took time for us and gave all the details about our trip.
Mr. Steve: Mr. Moody: and Mr. George: Our safari driver & guide, they are such amazing people with nothing in their mind but to help you to enjoy your safari. My husband has a problem with his eyes and all 3 of them hold my husband's hand & guide him. And also guide me and my husband getting in & out of the van. Let me tell you they go out of their way to help you. ( we thank you for all the help)
All the details on transportation, hotel, bush camp tent, and for our vegetarian diet was taken care of.
MANAGEMENT of SHADOWS of AFRICA IS A KEY TO OUR AMAZING SAFARI EXPERIENCE. GO FOR IT YOU WON'T REGRET
Highly recommended, the best safari with Shadows of Africa
Our trip to Tanzania was an amazing experience thanks to "Shadows of Africa" tour operator. We spent some days in safari ( Lake Manyara NP, Ngorongoro crater, Tarangire NP... Special thanx to our Toyota "super driver" Zamoo. He was realy amazing, he knows everything about National Parks and animals and we saw a lot, a lot of them. Thanx also to local guide in Zanzibar.
I and my wife we will remember this trip forever.
Thank you once again!
Shadows of Africa is a highly responsive company with experienced guides. Met our expectations 100%
In January 2023, my wife and I embarked upon a long-planned trip to Kenya and Tanzania with Shadows of Africa. Alona helped us plan the trip and created an amazing introduction video that sold me on Shadows of Africa. We wanted to travel mid-range and the camps and hotels selected were perfect for our needs. Our guides, Peter, Edwin and Ken were knowledgeable, experienced and were responsible for the amazing game viewings that we had. I have only good things to say about Shadows of Africa - highly recommend!
Other Safaris & Tours24 – Offered by Shadows of Africa
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3-Day Northern Circuit Special Group Safari
$934 pp (USD)
Scheduled Start DatesTanzania: Shared tour (max 6 people per vehicle)Lodge
You Visit: Arusha (Start), Lake Manyara NP, Ngorongoro Crater, Arusha (End)
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4-Day Tanzania Express Safari-Luxury
$2,292 pp (USD)
Tanzania: Private tourLodge & Tented Bush Camp
You Visit: Arusha (Start), Lake Manyara NP, Serengeti NP, Ngorongoro Highlands, Ngorongoro Crater, Arusha (End)
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7-Day Karibu Safari
$3,594 pp (USD)
Tanzania: Private tourLodge & Tented Camp
You Visit: Arusha (Start), Tarangire NP, Lake Manyara NP, Lake Eyasi, Serengeti NP, Ngorongoro Crater, Arusha (End)
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12-Day Best of North Tanzania Group Safari
$3,839 pp (USD)
Scheduled Start DatesTanzania: Shared tour (max 12 people per vehicle)Lodge & Tented Camp
You Visit: Arusha (Start), Arusha NP, Tarangire NP, Lake Manyara NP, Karatu District, Serengeti NP, Ngorongoro Crater, Arusha (End)
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5-Day Serengeti Safari - Luxury
$2,915 pp (USD)
Tanzania: Private tourLodge & Tented Bush Camp
You Visit: Arusha (Start), Lake Manyara NP, Serengeti NP, Ngorongoro Highlands, Ngorongoro Crater, Arusha (End)
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6-Day Migration River Crossing Safari (June - October)
$3,108 pp (USD)
Tanzania: Private tourLodge & Tented Camp
You Visit: Arusha (Start), Lake Manyara NP, Serengeti NP, Ngorongoro Highlands, Ngorongoro Crater, Arusha (End)