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Field photo setting off for rhino tracking

Field photo setting off for rhino tracking

Karumuna Safaris

4.0/5  
(87 Reviews)
Offices In:
Uganda Uganda
Australia Australia
Size:
5-10 employees (Founded in 2010)
Member Of:
Uganda Tourism Board
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG
Field photo setting off for rhino tracking

Field photo setting off for rhino tracking

Karumuna safaris is a tours and travel company aiming at serving its customers with prestige, comfort and become the leading service provider in the country. providing quality services to our costumers is our main concern.

Reviews87

Zero star
1/5

I hope you guys who are interested in traveling in Uganda find this review useful and won't make the same mistake as me and my friend did. In this review i will share the part of my experience with Karumuna Safaris and it's owner Richard who we believe is a fraud and a thief.

From the first moment i contacted Richard he was very fast in answering my mails and whatsapp messages,which i liked because that is how an agency should behave with clients. I applied for the journey inDecember and was supposed to arrive in Uganda in March!! It was like that until the moment I paid him the 50% down payment which he requested because he wanted to make sure the gorilla tracking permits are secured. The same story was with my friend who applied for the trip one month after me.The moment I paid him the money,no answers no mails, nothing! Every info I needed I had to wait 3 or 4 days for a response i called him and told him this is not professional. I asked him to make me another trip plan because i had less days in Uganda because of my ticket.

He sent me the plan 2 days before my trip and also found a guide for me and my friend DAY BEFORE our arrival. When we arrived and gave him the rest of the money the problems started. In the Lodge in Queen Elizabeth our guide approached us and told us thar Richard had an accident and hit the boda boda (motorcycle taxi) with his car and the motorcycle driver didn't survived so Richard was detained in prison. My friend and me were concerned but as the gorilla tracking was approaching i was starting to be suspicious about everything because Richard couldn't be reached on any phone and they apparently didn't know which prison he was detained and he was the only one who knew where the gorilla permits are. Our guides brother was searching for permits in his office and he was able to find only one permit. This one permit was paid on March 8th the day we arrived! And he told me in December to pay so he can secure the permit. At this point we knew that we were scammed! With the help of our guide Herbert we managed to pay for another permit 700usd because we came in Uganda specifically for the gorilla tracking. Richard was not answering any calls from our guide and the warden in the gorilla tracking office told us that he know Richard and that the chief of tourist operations in Uganda are awared that he scammed people before.

There was a lot more happening which I could write and if anyone is interested in hearing this can contact me.

This is not a fake profile,which he claims on other reviews of people that were also scammed and according to him want to damage KARUMUNA SAFARIS reputation. If you look the negative reviews it was never his fault!! My name is Aleksandar Zivic from Serbia,my email is azivic90@gmail.com so anyone can contact me to hear every detail. The ranger in Kibale national park told us that his driver by the name Dona went to Chimpanzee tracking with fake permits left the clients there and ran away with the car keys. If you don't want things like this to happen to you avoid Karumuna Safaris and Richard because you are going to be scammed!

GOD sees everything,if Richard is really in prison he should stay there. But if he lied about hitting someone with his car in order to get 700usd speaks volumes about him as a person.

I tried to attach valuable photos (the payment of the permit,screenshots of our chats and more) but the site won't publish them,so if anyone needs to see them I can send them.

10Day unforgettable trip with Karumuna Safaris
5/5

We had an amazing experience with Karumuna Safaris our guide Moses was so nice he tried his best to make sure that we got the best and we indeed got the best Seeing the gorillas was so amazing with unforgettable memories we highly recommend Karumuna Safaris

An excellent experience
5/5

We booked a trip to kidepo valley national park we had an amazing experience safari in Uganda. We highly recommend Karumuna Safaris.

Tour operator is well experinced, good cars and keeps time with knowedge about the pearl of africa.
5/5

The tour operator gave us the best trip to the pearl of Africa, amazing foods and beautiful scenes.

Worst Nightmare Ever
1/5

Avoid this company. The owner/manager Richard, lied to us. He did not respect the contract, put me in different accommodation, much cheaper and very low quality , than i have paid for. I have paid for gorilla habituation but instead of that i just got the regular 1 hour trekking, he ripped me off u$s 800, which was never refunded to me. The driver Dona who was part of the scam, tried to make me pay for a hotel in the middle of nowhere and when i talked to the police the money magically was sent to the hotel.

Please go with someone else to make you trip of a lifetime unforgettable.
Other companies will make your dream come true.

(images removed for privacy reasons)

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Disclaimer

  • This tour is offered by Karumuna Safaris, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Karumuna Safaris.