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Part of the happy Pembury team having a laugh!

Part of the happy Pembury team having a laugh!

Pembury Tours

5.0/5  
(355 Reviews)
Office In:
South Africa South Africa
Size:
20-50 employees (Founded in 1996)
Member Of:
Southern Africa Tourism Services Association
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Botswana BW
Kenya KE
Mauritius MU
Mozambique MZ
Namibia NA
Rwanda RW
Seychelles SC
South Africa ZA
Swaziland SZ
Tanzania TZ
Uganda UG
Zambia ZM
Zimbabwe ZW
Part of the happy Pembury team having a laugh!

Part of the happy Pembury team having a laugh!

We are extremely proud to have one of the highest rankings on SafariBookings (out of 347 client reviews, we have 346 5-star reviews and 1 4-star review). Since our establishment in 1996, Pembury Tours has emerged as one of the leading tour operators covering Southern & Eastern Africa. We have a culture that genuinely aims to "exceed expectations". Our commitment to service, together with our knowledge & passion for Africa, ensures that our clients have memorable, seamless & hassle-free holidays.

Reviews355

Anya is very efficient and great to deal with.
5/5

Anya from Pembury Tours is a really great agent. Very patient and efficient. She has been fantastic to deal with for our holiday to Mauritius

The most perfect honeymoon experience thanks to Heidi & Pembury Tours!
5/5

My husband and I recently returned from the THE MOST PERFECT honeymoon trip to South Africa, and we know for sure that it is due to the work of Heidi and of Pembury Tours that we had such an incredible experience.

I worked with Heidi planning my honeymoon for almost 3 years. Due to COVID, our original wedding and travel plans were rescheduled, cancelled, and rescheduled again and again. Every single time we were forced to make the decision to postpone, Heidi was positive, supportive, and still remained excited about the event and the opportunity to make our dreams a reality even with a new date. She would tell you that by the time our honeymoon finally arrived, she was more excited than we were!

Every single part of our trip that Heidi touched was perfect- from the several itinerary options that she versioned for us at the beginning all the way through the final airport transfer on our way home. She paid meaningful attention to our goals and our ideas about what we wanted to see/do/experience, created itineraries to choose from, and responded to our thoughts and feedback to design the perfect trip, as if she was reading our minds. The pre-event communications and preparation were exceptionally helpful to frame our experience, and the packet and details that met us upon our arrival in the country continued everything we could need (and more!) to orient ourselves to our trip.

Throughout the trip, Heidi checked in via WhatsApp, and even communicated with some of our parents to help organize some ‘secret’ surprises for us along the way. And our parents have more wonderful things to say about her help organizing some meaningful gifts that were delivered to us at the perfect time!

I was such a relief to literally just sit back and relax, and let Heidi’s planning or organization take control. The tour guides, the transfers, the check in process at each of our locations, etc.- was all expertly organized. We didn’t have to worry about a single thing the whole time!

My husband and I are eager to be ambassadors for both the beautiful country of South Africa, as well as Pembury Tours. We could not have had a better trip, and have Heidi to thank for being at the helm of it all!

The best tour operator to discover the wonders of Africa
5/5

I am super grateful that I came across Pembury Tours where Anya was our tour consultant and created the perfect and unforgettable trip for us. Anya did an amazing job helping me to plan an unforgettable trip to Zimbabwe and helped me plan my proposal. It was our first time visiting Africa and the only thing I knew is that I wanted to propose next to the elephants. Therefore, Anya helped me and guided me to which country we should visit to enjoy the company of the elephants.

Since it was our first time visiting Africa, and one of our first trips outside Europe after covid, Anya's guidance throughout and support were incredible. She prepared the most romantic and adventurous trip for us. From our VIP airport pickup to the romantic and incredible accommodations, every detail was taken care of, the only thing we had to do is create new memories. We started at Victoria Falls and then spent a couple of days at Hwange National Park where we created incredible memories and stories to share with our friends and family.

The trip exceeded our expectations, both the camps and the lodge we stayed at were excellent! Apart from the trip, Anya helped me out organizing my proposal, my now fiance had been wanting to see elephants for a long time, and with Anya's help, I could propose to my other half in the company of the elephants at The Elephant Camp, something that we will forever cherish.

We will not hesitate to book our next trip to Africa with Pembury Tours!

Trustworthy and professional company ... with a human touch!
5/5

We are thrilled to write this review for Pembury Tours, and in particular, Anya who was our tour consultant. After reading so many positive and 5-star reviews about Pembury Tours on SafariBookings.com, we decided to get in touch to help organize our safari to Sabi Sands. Anya was kind and cooperative enough to answer our questions and provide an offering that met our specific needs. During our conversation, we expressed our desire to visit South Luangwa, Zambia and she helped us with a perfect itinerary that we decided to go ahead and book instead of Sabi Sands as originally planned.

Both of us being hobbyist photographers, we had requested for a private tour and cited particular requirements - right from what we'd like to do and see, our budget and the desired length of stay, to finer details like dietary requirements, what kind of tents we'd prefer, etc. Leaving no stone unturned, Anya put together an amazing and extremely well organized itinerary. The camp recommended by her, Flatdogs Camp, is a wonderful property in the valley. The guiding quality was top-notch, the food was delicious (even for vegetarians like us), and above all the staff, including the owners, were so welcoming and friendly. We had fairly high expectations from a sightings point of view, and thankfully we got to see and photograph everything we wanted including Leopards - the marquee species in South Luangwa, and the endangered African Wild Dogs, not to mention innumerable other animals and birds.

As a part of the entire booking process, it was a seamless and stress-free experience. Anya was very understanding, accommodative and was quick to respond to a million emails we would have sent to her. She is extremely hardworking and caring at the same time. It is a skill to be able to manage demanding guests and be patient at the same time. Anya certainly excels in this regard. Travelling during Covid-19 times can be very stressful, and the rapidly changing travel rules make it even worse. We were originally scheduled to travel in June'21 but the delta variant caused our flights to be banned just days before our travel date. In these uncertain and anxious moments, Anya stood strong by us and catered to our questions with a human touch! She is so trustworthy and reliable and stayed in contact constantly as we tried to reschedule our safari.

We eventually travelled in Nov'21 and thanks to the meticulous efforts from Anya, we had a fabulous time. Smaller things like airport pick-up and drop services, arranging for Covid-19 tests, etc. were kindly organized by her, ensuring that we could relax and enjoy our safari. As fate would have it, the panic around the Omicron variant meant that our flight back home was suspended literally 3 hours prior to the departure, leaving us stranded at the airport. Despite being her weekend and on top of that being fairly late in the evening, Anya went out of the way to arrange a vehicle to take us to a hotel to spend the night, and also kindly assisted in finding alternate flights back home. In these desperate times, having somebody trustworthy and reliable makes a huge difference mentally, and we are lucky to have had Anya around to help and guide us. It's difficult to imagine booking a trip on our own, especially in these challenging uncertain times. In the absence of the expertise and professionalism exhibited by Anya, it could have been a far worse and stressful experience for us. Thankfully, she lifted a lot of burden off our shoulders and ascertained that we enjoy our trip and leave the worries to her. A big thanks to you, Anya!

Pembury Tours is a name you can trust and rely on. We highly recommend them - they know what they're doing and are the best in business.

This is the only Tour Operator that I would recommend if you want things done right!
5/5

We had the pleasure of working with Anya Visser from Pembury Tours while organizing our South African vacation. We asked her to put together our own private tour, and gave her some ideas about things we wanted to do and see. The trip that she put together was absolutely out of this world! It was well organized, leaving no stone unturned. She thought of everything, making it a carefree vacation. Any time I had a question, I would email her, and would get an immediate response. She is such a hardworking, caring person. Anytime we felt unsure about our plans, especially since we were traveling during a pandemic, she was right there to reassure us that everything was going to be fabulous, and not to worry. You can put your trust in Anya, and then watch your amazing vacation come together. During our time in South Africa, she kept in touch with us, just to make sure we were having a good time, and all was well. Thank you Pembury Tours!!

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Disclaimer

  • This tour is offered by Pembury Tours, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • Rates include a fixed budget for flights during this tour. If flights cost more, your quote will reflect this.
  • The exact order, contents and rates of this tour is subject to availability.
  • This tour is subject to the terms & conditions of Pembury Tours.