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Safari Customer Support Team

Safari Customer Support Team

B2C Adventure

5.0/5  
(68 Reviews)
Offices In:
South Africa South Africa
Tanzania Tanzania
Rwanda Rwanda
Size:
50-100 employees (Founded in 2012)
Member Of:
IATA, TATO & TALA
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Tanzania TZ
Safari Customer Support Team

Safari Customer Support Team

Our philosophy is straightforward: we promote hand-crafted, customized, luxurious, and life-changing travel experiences in the destinations we know and love. Regardless of what you have in mind for your African adventure, we can make it a reality!

Reviews68

Charming, helpful, patient and attentive - we couldn't have asked for better!
5/5

Maliwaza at Bush 2 City helped us plan our first trip to Tanzania for our honeymoon, and it was truly the adventure of a lifetime (and we both travel quite a lot!). She was patient and detailed throughout the process and we loved working with her. She helped us accommodate all our requests, including a fantastic hot air balloon experience over Ndutu.

Our itinerary was Arusha > Tarangire > Serengeti (2 days) > Ndutu > Ngorongoro and we loved every minute. Our charming guide and masterful driver was Hussein, who soon became a friend; he is so knowledgeable about each park and all its animals, an incredible spotter, and generally wonderful company through the long drives - we hope to see more of Tanzania with him in the future!

Of the lodges we stayed at, our favorites were the Melia Arusha, the Melia Serengeti, the Serena Lodge Ngorongoro (best view ever) and the Escarpment Lodge in Tarangire (favorite of all!). All had out of this world views, great service, and were very comfortable. As vegetarians we were worried about meals, and each location really tried their best to accommodate our requests.

Most importantly - the safari. We had some absolutely incredible sightings, from a just born giraffe, to 2 lion cubs just a couple weeks old, more lions than we could count, and cheetahs up close. It was unbelievable, and going in early March also meant we saw the great migration, many young, and enjoyed the parks when they were far less busy. We have only been back home 5 days and are already trying to see when we can return - it felt like something right out of a movie. Huge thank you to Maliwaza and Hussein!

Best Trip EVER
5/5

This REALLY was the best trip I've ever taken. I've traveled a lot. We took the comfort safari trip and that made a lot of the trip very relaxing. I think the travel guides were good, especially the one in Tanzania. We went to Kenya first and then to Tanzania. We saw tons of animals, made stops for souvenirs, and went to museums. Everything was done for us. It was perfect. I'm thinking of asking my grown children and their kids to go with me when I book another safari trip, and we will definitely use Bush2City Adventure for the trip.

Trip of a lifetime
5/5

The holiday was a trip of a lifetime, truly incredible. I fully appreciate how difficult it is for bush 2 city to organise all component parts, e.g. vehicle, driver, direction of travel, location of petrol stations, park permits including timings, activities, hotels etc…. We had 2 hotels let us down at the last minute (3 weeks before travelling) but Maliwaza persevered to find us alternative accommodation which is not easy for all the reasons I have detailed. The driver Nicxon was amazing, he took great pride in trying to find quiet secluded spots in the parks and wanted to find the best sightings he could for us. February was a great month to go as it was relatively quiet, I.e. a lot of the time only us viewing animals and we only had 4 short rain showers which didn’t affect anything. Everyone is incredibly friendly and welcoming, the landscapes are all so different and breathtaking. We will definitely return!

Fantastic!
5/5

We highly recommend Bush 2 City to help you plan your African Adventure!! We worked with Jackson Solomon, the principal, for more than 6 months to plan our trip. He was incredibly helpful and responsive in the planning stages, giving us a range of options including cost and understanding our trip objectives and desires. Jackson provided excellent customer service during the planning and patiently answered a series of emails with many questions, issues and concerns. Our group of six was extended family with different ages, abilities and desires and the trip was a hit with everyone!
All of our travel arrangements between Uganda, Kenya and Tanzania were seamless. We were met in Entebbe Uganda and escorted though unfamiliar territory (customs/immigration, etc). A big thank you to all of our Safari guides – Gordon in Uganda, Samuel in Kenya and Nickson in Tanzania- they were wonderful, knowledgeable, and patient. They were all very knowledgeable about the wildlife and the best times and places to spot them as well as educating us about their communities. All of the lodgings selected by Bush 2 City were very comfortable including the remote “bush camps.” All of the personnel in each of the bush camps were very friendly and welcoming, provided great service and became part of our family during our stays. The food served at each lodging was great – even with vegetarian options and the coffee was always good! It was truly the trip of a lifetime! We would definitely use Bush 2 City again!!

B2C was responsive, reliable and we got exactly what we expected !
5/5

We are a family of 5 (children 10, 11 & 13) - and just returned from a private 12 day safari with Bush2City. We travelled through Kenya and Tanzania (Lake Naivasha, Mara, Serengeti, Ngorongoro and Amboseli). Everything was managed perfectly (thanks Jackson). All transfers & connections were on time and all accommodation was exactly as planned - making the trip that much easier to enjoy. The guides were friendly, fun and knowledgeable. Special shout-out to Dan on our initial Kenyan leg - who was great and the perfect start to our journey. Aziz and Udis were equally great at navigating the weather and finding us the animals and adventure.

Can also recommend this as a family holiday. We stayed in lodges (rather than tented camps) and that suited us well. The chance to see animals and nature of this kind is unique. I'm sure the children learnt more on this trip than a typical beach holiday -with many stories to tell - elephants, hippos, baboons, lions, cheetahs, dik diks, maasai culture ......

As for a tour group - we can certainly recommend Bush2City as someone to go with. They are based Tanzania and privately owned. Big enough with experience to provide the right service, but small enough to want to care and look after you. They were very responsive when we were planning and very reliable when it came to the actual trip. Top marks for B2C !

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Disclaimer

  • This tour is offered by B2C Adventure, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of B2C Adventure.