Reviews

Sort By: Date Most Helpful Rating 11-20 of 37 Reviews
Michael   –  
Kenya KE
Visited: February 2019 Reviewed: Feb 23, 2019

Email Michael  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent service from the initial enquiry and throughout the safari.
5/5

I had originally asked for the Mara Serena lodge but it was unavailable for the dates required. Equivalent accommodation was very quickly proposed and arranged. The driver Moses was very knowledgable and was also able to network with other drivers during the safari to find the best viewing opportunities. We were able to view different prides of lion including one pride feasting on a kill and fending off jackels. We also saw the 5 brothers cheetah family and had an excellent leopard sighting. Moses covered vast areas of the Mara to maximise our viewing opportunities . Some other companies' drivers went off the tracks to gain viewing but Moses respected the rules of the park and our viewings were excellent due to his positioning of the vehicle and knowledge of how the animals moved. This was particularly noticeable when we stopped a short distance from a herd of elephants but another vehicle went too close and was warned off by the matriarch. The accommodations were both very nice, particularly the Ashnil camp on the Mara river with its resident banded mongoose and bushbuck. from the lodge we could view hippos, crocs and waterbuck at various times in the river and on the opposite banking. I would travel with Arkman in the future.

Zoey   –  
Hong Kong HK
Visited: January 2019 Reviewed: Feb 16, 2019

Email Zoey  |  20-35 years of age  |  Experience level: first safari

Thank you
5/5

Arkman Safaris made our first safari experience unforgettable. We had good communication (tour operator is Jacinta) and everything seemed to go as planned. Our driver and guide was Nick. Nick is passionate, professional, knowledgeable, and humorous. Thank you.

Bernadette   –  
Kenya KE
Visited: November 2018 Reviewed: Dec 21, 2018

Email Bernadette  |  20-35 years of age  |  Experience level: over 5 safaris

Wonderful experience. I will definitely use Arman Safari's in my next adventure.
5/5

I was impressed by their prompt communication. They went the extra mile of giving me quotations of different hotels in South coast so that I can compare the cost. They were also prompt in replying to their emails. I was dealing with Jacinta, who is very pleasant and did a fantastic job. I would recommend Arkman Safari's for people out there looking for efficient tour companies and a fantastic Holiday experience.

Pablo   –  
Spain ES
Visited: March 2018 Reviewed: Jun 30, 2018

Email Pablo  |  20-35 years of age  |  Experience level: 2-5 safaris

Good Host, Phenomenal Tour
5/5

Our tour operator was very good with communication. The rooms were clean and service was up to standards. Our driver John was also very professional, punctual with time and has a great knowledge base for the different animals in the Mara. Overall, great journey for a good price!

John   –  
United States US
Visited: January 2018 Reviewed: Mar 9, 2018

Email John  |  20-35 years of age  |  Experience level: first safari

The best tour operator ever
5/5

My family and I received the best service ever it was my pleasure being served by Arkman team . "

YUKO   –  
Japan JP
Visited: January 2017 Reviewed: Jan 15, 2017

Email YUKO  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of YUKO and not that of SafariBookings.
Payment was very unconvinient
2/5

Guide and operator who take us to the safari actually was very friendly and excellent.
But conductor who manage our trip from Arkman Africa was problematic person.
I wished to pay VISA card, but he did not understand what I wanted to do and we waste time a half day. In addition, the day of the trip, he did not come despite he said he also will come to make sure the attendants. And he did not communicate the guide who will attend actually in the trip. We loss one our or more to make sure who will attend.

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Dear Yuko,

Apologies for the inconvenience caused during your trip.

After this incident, we have created our own Paypal account to receive future payments via VISA card. We have also provided training to our operators to ensure such miscommunication will not occur in the future.

Thank you for your patience, and we wish for you to visit East Africa again in the future.

- Arkman Safaris

Simon   –  
United States US
Visited: November 2016 Reviewed: Dec 17, 2016

Email Simon  |  under20 years of age  |  Experience level: 2-5 safaris

Great experience that enhanced my appreciation of Kenyan Beauty.
5/5

Overall, the service was very good. I was very satisfied with the hotel they booked for us, the food was very good and the rooms were nice and clean. The tour guide and the driver that they assigned to us were also very respectful and helped introduce to Kenya and its culture. Very good experience!

Juan Carlos   –  
Spain ES
Visited: December 2016 Reviewed: Dec 5, 2016

Email Juan Carlos  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Juan Carlos and not that of SafariBookings.
Don´t believe the prices. It´s a Claim
1/5

I asked for a tour in Safari Bookings and elevated the price more than a 100%. Don´t believe the pices you see

Reply from Arkman Safaris
Reply from Arkman Safaris
Posted on Aug 1, 2023

Dear Juan,

Apologies for any inconvenience caused during this quoting process.

But please could you provide more details about the 100% price elevation? Please leave us a message or email us at sales@arkmansafaris.co.ke

Thank you,
Arkman Safaris

Wenhui Gong   –  
United States US
Visited: November 2016 Reviewed: Dec 3, 2016

Email Wenhui Gong  |  35-50 years of age  |  Experience level: over 5 safaris

Airtickets for International Travel
5/5

I wanted to buy airtickets for international travels. I had a lot of difficulties to manage several issues well for the urgent need. I came to Arkman who sells high quality tea. I was told that Arkman is also a travel agency. It is the first time that I asked Arkman to help my travel. To my surprise, Arkman handled it very professionally with good price, quick response and customer-consideration.

isold   –  
China CN
Visited: July 2016 Reviewed: Dec 2, 2016

Email isold  |  35-50 years of age  |  Experience level: first safari

That is a wonderful trip.
5/5

The company's services are very good, living arrangements are also very good, so I had a comfortable and pleasant trip。

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 2
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  • All corporate and/or tour info is provided by Arkman Safaris, not SafariBookings
  • The tours offered by Arkman Safaris are subject to their terms & conditions