Reviews

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Daniel Hellmann   –  
Germany DE
Visited: March 2020 Reviewed: Mar 28, 2020

Email Daniel Hellmann  |  20-35 years of age  |  Experience level: first safari

Excellent Planning and Tour
5/5

The whole experience with Australken Tours was wonderful, starting with the initial communication, the exchange and discussion of different travel itineraries and then also the safari itself. We visited Samburu N.R. and Ol Pejeta Conservancy on a 4-day safari, with a private vehicle. Our guide Symon shared so much knowledge and passion about the animals, the nature and Kenyan society, we had really inspiring conversations. We had a cook for the first 3 days, who made tasty meals according to our dietary restrictions.
Samburu and Ol Pejeta are very different and allow to see the special Northern 5, many elephants and rhinos, giraffes, buffaloes and also various birds and we are more than happy. Big thank you also to Zippy for organizing everything so smoothly.

Thomas   –  
Germany DE
Visited: March 2020 Reviewed: Mar 27, 2020

Email Thomas  |  35-50 years of age  |  Experience level: 2-5 safaris

Stress free and beautiful organazied trip to see the mountain gorillas in Uganda
5/5

The trip from Entebbe to Kisoro was perfectly timed and our driver / guide / entertainer Johnstone was especially great. With his knowledge and insights we really managhed to learn a lot about Uganda and its people and we got to all our destinations in time and savley. Seeing and spending one hour with the gorillas was of course the highlight and it will be unforgetable.
Thanks again to you Johnstone and the whole team at Australken Tours & Travel - highly recommended!!!

Derek   –  
United States US
Visited: January 2020 Reviewed: Feb 4, 2020

Email Derek  |  35-50 years of age  |  Experience level: over 5 safaris

Fantastic Safari - Good Price, Excellent Service, Great Team! Definitely Recommended
5/5

We had a wonderful time on our four day safari through Masai Mara, Lake Naivasha and Hell's Gate. The safari exceeded our expectations, and the team was wonderful!

Our driver/guide, Johnstone, was friendly, very knowledgeable and did a fantastic job of getting us through some treacherous roads. Many other drivers were getting stuck, but we rode right through with no issues at all. He also listened well to what we were aiming to see and adjusted the drives accordingly - including having our lunch sitting right next to a beautiful giraffe along the road. The cook, John, was also super friendly and made some wonderful meals for us, starting with a fantastic soup every night for starters. They made a great pair, and we loved them as a team together. Zippy was absolutely fantastic with fast, helpful responses to any questions, and I only have great things to say about her and the company. The vehicle is a minivan with a pop-top which is perfect for wildlife viewing. It was a little older (particularly compared to some of the new vehicles we used in Tanzania), but we got a great price for a private tour, and it actually turned out to perform better than a lot of the Land Cruisers that were stuck in the mud as we rolled past with ease, so I would definitely recommend it.

All in all, we had a wonderful trip, saw tons of animals and loved our experience. We would absolutely use Australken again and recommend them to anyone else!

Neha - The Art of Travel   –  
United States US
Visited: January 2020 Reviewed: Feb 2, 2020

Email Neha - The Art of Travel  |  20-35 years of age  |  Experience level: first safari

Excellent Service Beginning to End - Will do another Safari again with Australken
5/5

This was our first Safari experience and like most people, we were worried about so many things: our first-time visit to Africa, vaccinations, mosquitos, safety, cost, food options, getting scammed, and so on. We received several competing quotes from various safari tour companies but decided to finalize our tour with Zippy from Australken Tours & Travel.

In our travels all over the world and throughout the 6 continents, we have not met any tour operator as professional and communicative as Zippy. It seems like she is an A.I. She is on top of everything. All your questions get answered promptly with care and understanding. Zippy also customized our tour and helped us narrow down on Amboseli, Nakuru, Lake Naivasha, and Maasai Mara in 7 days! This itinerary turned out to be perfect!

Zippy came to pick us up at NBO airport and dropped us to our hotel in Nairobi. The next morning she came again with the paperwork, our Safari vehicle and guide/driver Al (Albanus).

Our guide/driver, Al was excellent. Perhaps we were lucky to have him paired with us. With 29 years of safari experience, he knew everything about the wildlife, birds, the general flora and fauna of Kenya! Our 7 days Safari felt short because we were having too much fun and also we learned a lot. We saw lions on three occasions and four out of the big five. (We didn't spot a leopard this time). In addition, we saw various wildlife we didn't even know exists. The big cats take most of our imaginations when we think of Africa or a Safari. But the Savanna is a rich ecosystem and there is SO MUCH variety and wildlife all over Kenya, that you will feel like your tour cost was a bargain!

Zippy was available and communicative throughout our safari (as needed). At the end of our tour, she met us again and even gave us a lovely souvenir from Kenya! If we have to summarize our experience in one sentence, we will say, we will definitely recommend Australken Tours and Zippy to all of our blog readers, friends, and family! The overall safari experience surpasses your expectations (if this is your first time).

Moreover, we ourselves will be back again to do another safari with Zippy! Africa is amazing and 7 days do not do justice! We are already craving more!

Neha & Sal
The Art of Travel
www.artoftravel.tips

Claire   –  
United Kingdom UK
Visited: November 2019 Reviewed: Dec 10, 2019

Email Claire  |  50-65 years of age  |  Experience level: 2-5 safaris

Great service, efficient, friendly, experienced
5/5

We did the 3 day safari to Ol Pejeta and Samburu. Everything was very well organised and we were very pleased with the driver-guide, the vehicle, the accommodation. And we managed the see the big 5 despite the rainy season, owing to our driver's expertise. We had very informative conversations with him and the drives were great. Great driving skills too, negotiating flooded causeways ! The welcome and farewell committee was lovely too.

Ela   –  
Philippines PH
Visited: December 2019 Reviewed: Dec 8, 2019

Email Ela  |  20-35 years of age  |  Experience level: first safari

Amazing experience!
5/5

I don't have enough words to describe just how thankful I am to Zippy and Symon for giving my partner and I the absolute BEST experience in Kenya! Zippy is incredible - she met us upon arrival and before we left, making sure all was well with us. Throughout the whole planning process, she was more than accommodating and was so patient with me regarding all my questions and requests. Symon, our guide and driver, was nothing less than amazing. His knowledge and experience really made our trip memorable - you could ask him anything and he would have an answer for you. Also, he really made sure that our trip was worthwhile, making sure that we got to see all the animals we wanted and giving us the best vantage points to view them.

Will definitely book with Australken again for the other countries they cater to, or just when we come back to Kenya. Thank you so much, Zippy and Symon, you guys are amazing.

Anastasiia   –  
Russia RU
Visited: September 2019 Reviewed: Sep 27, 2019

Email Anastasiia  |  20-35 years of age  |  Experience level: first safari

If I could give more than 5 stars I'll give it!
5/5

We are soo lucky to discover Kenya with Australken tours! We have a wonderful team - guide Edwin, cook John and masai Tom, with whom we made our 4-day trip to Masai Mara. Edwin told us a lot about animals, and about Kenya in general. I will never forget our cozy dinners somewhere in the African savannah. The trip was perfectly organized, Zippy was in touch and was always ready to help. Throughout the safari, the Internet was always available, but the days were so exciting that it was not really needed.

We saw everyone with the exception of the black rhino, which there are not so many left. We even saw the leopard that Tom and Edwin found. Watching him was unforgettable.

Big thanks to you that you were always fed us in the car on the road, even though I didn't drink all the soda that accumulated all the days of trip :))

The attitude was so warm that we left Kenya with great sadness! We are so lucky with the team that I don’t even believe that it happen to me.

Amani khasawneh   –  
United Arab Emirates AE
Visited: August 2019 Reviewed: Sep 21, 2019

Email Amani khasawneh  |  20-35 years of age  |  Experience level: first safari

4 days private safari
5/5

Everything was great and well organized. I really appreciated that zippy the manager came to the airport with the driver just to make us feel more welcomed. The driver/guide Mr Evans was very knowledgeable and he knew everything about animals and where to look for them. He tried his best to show us everything in this little time we had! Zippy was generous to offer us a complimentary airport drop off and give us a very nice gift at the end of our safari.

Georgiana   –  
Romania RO
Visited: August 2019 Reviewed: Sep 7, 2019

Email Georgiana  |  20-35 years of age  |  Experience level: first safari

Amazing 17 days safari
5/5

We wanted a personalized itinerary for our 17 days budget safari, and we couldn't have been more happy about the tour that Australken organized. It was perfectly thought from start to finish, accommodation was very well chosen, the guide, Nelson, was very knowledgeable and respectful with the nature and animals, we had a cook, Daniel, who cooked for us every day a delicious food. Overall, it execeede our expectations!

Suzanne & Thijs   –  
Netherlands NL
Visited: August 2019 Reviewed: Aug 20, 2019

Email Suzanne & Thijs  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

We’ve been on a 4day safari to Lake Nakuru and Masai Mara. It was beyond expectation! We’ve seen everything we want and even more. The contact with the organization went really well. Zippy was super quick in her reply and she was also very helpful. Our guide Symon showed us everything what we want and explained a lot about the nature. Our chef Daniel made us nice food (especially the soups). This altogether made it an incredible experience - thanks a lot! Highly recommended!

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