Reviews

Sort By: Date Most Helpful Rating 41-50 of 72 Reviews
Kalev and Epp   –  
Finland FI
Visited: February 2022 Reviewed: Mar 6, 2022

Email Kalev and Epp  |  50-65 years of age  |  Experience level: first safari

Unforgettable nature experience for life
5/5

We went on a 6-day trip with Bienvenido Kenya Tours and Safaris from Nairobi to Mombasa through the Masai Mara, Nakuru and Naivasha lakes, Amboseli and Tsavo East nature parks. It became an unforgettable journey. Special thanks to our driver Daniel, who was a great guide, an accurate, safe and confident driver. The time of Covid brought challenges, but thanks to good organization by the company and Daniel, everything was successful and the result was a pleasant nature experience for life.

Jonathan   –  
United States US
Visited: February 2022 Reviewed: Feb 13, 2022

Email Jonathan  |  50-65 years of age  |  Experience level: first safari

Very flexible, friendly, and well run operation.
5/5

We had a good experience with Bienvenido. Our driver Bosco was friendly and great at finding animals, constantly communicating with other drivers throughout the parks to find the best places to go. I also appreciated their flexibility in terms of pickup and drop off locations and times. Red Elephant Lodge in Tsavo is really great for the money as well.

Marton   –  
Hungary HU
Visited: January 2022 Reviewed: Jan 23, 2022

Email Marton  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing, well organized
5/5

This was an unforgettable and amazing experience for us. Everything was well organized, the lodges were excellent. Big thanks for Daniel he was professional, very kind and polite.

Dmitrii   –  
Russia RU
Visited: July 2021 Reviewed: Dec 19, 2021

Email Dmitrii  |  50-65 years of age  |  Experience level: over 5 safaris

A reliable, responsible operator with an excellent program.
5/5

The route was built very competently. Every day complements with new interesting impressions. We already had the experience of independent safaris, so there was something to compare with!
The whole program is very well described on the site. Everything is true! Camping is fairly simple, but everything you need is there. Special thanks to our driver Felix, who did everything so that we could see as many animals as possible! That was great! His recommendations for the route, such as a boat trip or self-guided bike ride, were not part of the main program, but were very helpful and interesting. The car is not new, but comfortable and clean! If you need to buy something, call in, change money - it's easy to decide with the driver! By the way, just such a car is much more convenient for viewing in a group than modern jeeps. More space inside the cabin.
The food along the route is very good.
A little about payment. It is necessary to list the part ahead. It is not a quick process, it takes about two weeks for an international transfer. Don't worry, everything is secure, but consider this when booking. The rest must be paid in cash at the start of the safari.
A very good company. Friendly people. Prompt solution to all problems. We recommend cooperation with her!
Best wishes! Dmitrii, Alena!

Ron   –  
Kenya KE
Visited: November 2021 Reviewed: Nov 6, 2021

Email Ron  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Ron and not that of SafariBookings.
Money makers only profit oriented
1/5

These guys are just money makers. Did the one night safari trip and it was ridiculous. Arrived way too late at the park so we had only 2h game drive. Slept in a tent which doesn’t even has a light switch. You had to screw the bulb to switch on/off the light. Then morning game drive was also just 2h saying the driver needs to be on the road back to Nairobi by 9am. Maybe for unexperienced Tourists fun but I have lived in EA for more than 4 years and did many safari before. This was mos def the worst of all. They just make a lot of profit saving every shilling they can regarding service. Food was cheap local food (rice, beans, posho, goats meat) and all other services also ridiculous. The game drive was also only very semi professional. Anyway if you want local African experience, go for it but the price is definitely way to high for what you get.

Tsvetelina   –  
Bulgaria BG
Visited: October 2021 Reviewed: Oct 22, 2021

Email Tsvetelina  |  20-35 years of age  |  Experience level: first safari

Amazing lifetime experience in the savanna
5/5

Everything was very good prepared and organised for us. Kenyan style is “pole pole” however all with the trip was in a very good level - the best safari guide - Mutemi who has more than 16 years of experience in this and can show you everything you want and you have the lick to experience. We were so happy to be with him. The places for sleeping were very good, we were on time and we were pleased to have all this on this price and and we were absolutely happy with the service. I recommend the company and especially Mutemi

Maria   –  
Bulgaria BG
Visited: October 2021 Reviewed: Oct 21, 2021

Email Maria  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari, which exceeded our expectations
5/5

After a short research and comparison with several agencies, Bienvenido won us with flexible service and great price. We were group of friends and did 3 days safari in Amboseli and Tsavo East national parks with start Nairobi and end Diani beach area. The safari was fantastic, we saw lots of rare animals. The reserved loges were more than amazing. Our driver Mutemi was very knowledgeable, experienced and patient with us. We truly enjoyed our time with him, learning about parks and animals. Thank you for everything, the whole trip was very inspiring.

Vinnie   –  
Netherlands NL
Visited: October 2021 Reviewed: Oct 9, 2021

Email Vinnie  |  20-35 years of age  |  Experience level: 2-5 safaris

Good travel organisation
5/5

We've had a perfect safari with Bienvenido Tours. Our guide Daniel showed us all the ins- and outs of Amboselli and Tsavo. We almost saw all the animals that were there to see!
Good service all the way. Friendly and professional personell for a good price.

Stephanie & Christophe   –  
Germany DE
Visited: September 2021 Reviewed: Sep 24, 2021

Email Stephanie & Christophe  |  20-35 years of age  |  Experience level: first safari

Best driver and best experience!
5/5

We loved the safari sooo much since everything worked out so easily! Not only the booking process was easy and the communication with Purity friendly but also the trip could be adapted flexibly as we wanted before!
Our driver Ged was really the BEST! He is the funniest, friendliest and most helpful driver we could have wished for! We had really so much fun with him - please give him a raise! :-)
Thank you Bienvenido!!

Aleksandra   –  
Poland PL
Visited: August 2021 Reviewed: Sep 2, 2021

Email Aleksandra  |  20-35 years of age  |  Experience level: first safari

Beautiful experience in beautiful Kenya
5/5

I came across Bienvenido Tours via a safari comparison website. After a quite comprehensive research, I have decided to go for a 6 day safari covering Masai Mara, Lake Nakuru, Amboseli, Tsavo East with a drop off in Mombasa/Diani area to maximise on the sightseeing element. Right after meeting our guide Jedeliah at the airport, I knew we are going to enjoy our trip. He went above and beyond to make sure we had a good time and saw as many animals as possible. Jedeliah was very knowledgeable and had such a positive, upbeat energy! I truly enjoyed our time with him, learning about parks, animals, plants and everything in between. The trip itself was well planned in terms of accommodations and I can only sing praises about Purity and her attentiveness whilst being continuously bombarded with questions.
All in all, it was my first safari and I am happy I chose Bienvenido. This trip has definitely inspired me to learn more about beautiful Kenya - asante sana for this breathtaking experience!

Average User Rating
4.1/5
Rating Breakdown
  • 5 star 56
  • 4 star 6
  • 3 star 2
  • 2 star 4
  • 1 star 4
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