Reviews

Sort By: Date Most Helpful Rating 101-110 of 385 Reviews
Caroline   –  
United Arab Emirates AE
Visited: October 2022 Reviewed: Oct 12, 2022

Email Caroline  |  35-50 years of age  |  Experience level: first safari

Outstanding Safari! Thank you Odhis (Boniface) and Polly for a trip of a lifetime.
5/5

We have just returned from a fantastic 3day/ 2night Safari in the Masai Mara.

Mufasa Tours and Travels were truly brilliant. Polly did an excellent job of providing the itinerary which included the safari, accommodation and balloon ride. Polly was very responsive and provided assistance to all of my questions along the way which made it so enjoyable to plan. We were due to travel in July but unfortunately our daughter had Covid. Polly was just brilliant and helped us rearrange the dates with ease - thank you so much!

When we landed in Nairobi, Odhis welcomed us with a big smile at the airport. He escorted us to a lovely 4x4 jeep and we were in our way. The jeep had plenty of water, a charging station for your phone, music and comfy seats. We had a long drive to camp but had a couple of stops at the Great Rift Valley and a lovely coffee shop / art gallery. We were soon in the National park and then we were on Safari! Odhis is an excellent driver and you feel 100% safe at all times. Odhis has over 20years experience and you sure can tell! He was really patient with us and allowed time to take photos and really enjoy the animals we were seeing. We had our 9 year old daughter with us and he answered all her questions and made the long drives such good fun! We saw so many animals thanks to Odhis - you really must trust him as he will give you the best experience!

Our accomodation was at Lorian Safari Camp. It was a beautiful secluded camp. The food was good and the tents and beds were extremely comfortable. All the staff were very friendly and accommodated our every need. There is a resident hippo close by too which was fab.

We opted for the balloon ride on our trip which was just magical! One of the best experiences we’ve ever had. It came with a champagne breakfast in the middle of the Masai Mara with buffalo very close by. Highly recommend!

We had the most amazing time and would recommend Musafa and their excellent team any day. They are remarkable.

Thank you to everyone for such a wonderful trip.

Minoru   –  
Japan JP
Visited: October 2022 Reviewed: Oct 12, 2022

Email Minoru  |  50-65 years of age  |  Experience level: first safari

Driver Collin, wonderful guide and driving and also polly too. our family so satisfied this tour and
5/5

Our family used MUFASA's car for a 2-night, 3-day safari tour of Masai Mara National Park. I chose MUFASA travels because I had gotten quotes from several companies to Sarari tour company in advance by email, but the price was reasonable and the exchange of emails was quick.
In addition, the driver and guide has a wealth of experience, the car is newly maintained and clean, and we were able to see many animals without any breakdowns along the way.
In addition, the staff in Nairobi was good hosptarty and smooth payment procedure in Nairobi.

If I have a chance to visit Kenya next time, I would like to use MUFASA.

Ruby Zhao   –  
United States US
Visited: September 2022 Reviewed: Oct 8, 2022

Email Ruby Zhao  |  50-65 years of age  |  Experience level: first safari

Incredible!
5/5

We just came back from Mufasa's Le Grande Safari trip which covers various places in Kenya and Tanzania. We compared Mufasa's price with 2 other US travel companies before we made our decision. Mufasa definitely offers more for what we were paying. The communication was very easy using WhatsApp with Joey. There were 3 of us in the trip but we booked 2 different flights. Unfortunately, one of our flights was delayed for 1 day due to severe weather. We contacted Mufasa while on the road and they were able to quickly adjust our itinerary while letting our friend (no delay) go on the trip as planned. Mufasa also arranged our delayed luggage to be delivered to the Safari while we were on the tour.

The travel itinerary is well designed. There is always something different to see every day. The tour guides are extremely professional. They are not normal drivers or guides. They are not only very knowledgeable about the Safari but also taking the time to know our interests and needs. Our Kenya tour guide Kephar is an ammeter photographer, and he knows how to position our car with the right angle for us to take the best pictures. Our Tanzania guide Danford predicted a route with a Jackle chasing 2 impalas, so we were able to see the chasing right before our car! Both helped us greatly crossing the Kenya and Tanzania boarder... without them we would have been lost in the chaotic boarder offices :)

We took the upper midrange for our hotel choices. All the lodges and camps were very clean and secure. Food was freshly obtained and cooked. Service provided was excellent.

This is our first safari experience, and it went so well with Mufasa which has totally exceeded our expectations in every way. We have already recommended it to a few friends and will continue to do so...

Thank you Mufasa!

Jerzy "Jerry" and Ania   –  
Poland PL
Visited: September 2022 Reviewed: Oct 5, 2022

Email Jerzy "Jerry" and Ania  |  65+ years of age  |  Experience level: first safari

Excellent service worth every cent
5/5

We were looking for a reasonably priced safari and we found Mufasa offer. From the very first contact with Caroline from Mufasa we knew the choice was just what we needed. Sharp, clear, to the point, very efficient, provided the offer that met our needs and requirements. We went on the safari tour with Joseph as our driver-guide, and I must say there could not be a better choice. Driving in Kenya is not easy and Joseph was an excellent driver, safe and careful. He offered vast knowledge of the country, parks, animals, plants. During game drives he showed us much more than we expected. He became not just a driver-guide but a dear friend of my wife and I. Thanks to him we were able to see and learn much more than we expected and we were sorry to say goodbye to him at the end of out tour. When you book your tour ask for Joseph and you will get the top service and experience.
The accommodations were all at Sentrim lodges and they also exceeded our expectations. Better quality then expected. Fine meals and lunch packages. Friendly service. All that we needed.
Also additional services as train tickets and transfers were very well organized and met our expectations.
We highly recommend using Mufasa as your service provider for a trip in Kenya. Thank you Caroline, Yoseph, Naomi and John. You made it the trip of our lifetime.

Leire   –  
Spain ES
Visited: September 2022 Reviewed: Oct 4, 2022

Email Leire  |  20-35 years of age  |  Experience level: first safari

Excellent experience in Kenya!
5/5

We spent 6 days and 5 nights with our guide Peter travelling between Samburu, Nakuru and Masai Mara and it was an incredible experience!
First of all, communication with Joel was very easy and he replied to all our doubts very quickly. We had to change some accomodation due to some issues but the ones finally selected met our expectations by far, great places into the nature. Big rooms, swimming pools, super friendly staff and being able to see animals in the wild from our terrace.
The planning was good and we would not change it, we think it was appropriate for a first experience in a safari.
Peter was an excellent guide, he tried his best everyday so as we could see as many animals as possible and we did see them indeed, big five and much more! He was flexible with timetables, we saw sunsets, sunrises, masai village and many many animals.
Definitely a great option, Mufasa Tours and Travels won't disappoint you!

Larif Hamm   –  
United States US
Visited: September 2022 Reviewed: Oct 1, 2022

Email Larif Hamm  |  20-35 years of age  |  Experience level: first safari

IT FELT LIKE HOME!
5/5

My safari experience with Mufasa Tours and Travel was my best travel experience to date. I have been to 30 countries and nothing can compare to being home in The Motherland. Polly did an amazing job with my safari planning and ensured that everything logistically went well. She has far exceeded my expectations.

I did the 2 Day Masai Mara Safari with this company and managed to see all of the animals that I desired to see. Hosea was my tour guide and he was the absolute best! His personality, knowledge, awareness, and sense of humor made my experience fun and safe.

I stayed at the Zebra Plains Boutique Tented Camp and it was nothing short of amazing from the time I checked in to my departure.

I am forever grateful for Mufasa Tours and looking forward to planning future safari experiences with them.

Robert   –  
Panama PA
Visited: September 2022 Reviewed: Sep 29, 2022

Email Robert  |  65+ years of age  |  Experience level: over 5 safaris

Excellent service from all including Polly Makena to the perfect treatment from Guide Collin Semple
5/5

My tour of 3 nights/4 days to Amboseli Nat'l Park was enjoyable considering the extremely dry conditions due to no rains for almost one year in that region. The guide who picked me up in Nairobi, Collin Sempele was excellent in every way. I have been visiting Africa for 8 years as a professional wildlife photographer and was impressed with Collin's guiding and in particular his understanding that I have a spinal condition that cannot tolerate the typical pounding of bad roads. He went out of his way to avoid bad sections of roads!

Polly Makena was the perfect customer service person! She responded to every question I had via emails or text messages without fail.

I will return to Kenya in the future and certainly use Mufasa Tours as needed.

Ehsan   –  
United Kingdom UK
Visited: September 2022 Reviewed: Sep 23, 2022

Email Ehsan  |  20-35 years of age  |  Experience level: first safari

Incredible experience with a 5* tour operator!
5/5

A wonderful once-in-a-lifetime experience, organised and led by a very professional, reliable and well-run team - Mufasa Travels! We are so pleased with how everything went with Mufasa and couldn't recommend it highly enough. I'll try to outline some of our experience in the hope it helps others.

Communication with Joseph:
We started planning our safari dream holiday 9 months before flying out. We emailed around 10 different suppliers and eventually decided upon Mufasa for several different reasons.

Most of it came down to the communication we had with Joseph via email. From the very first email, he was prompt, polite and extremely helpful with his responses, information and suggestions. Some other operators were also good in this regard, but it felt as though Joseph always went out of his was to make us feel comfortable and gave us personal suggestions on how to make our trip the honeymoon of a lifetime. Very importantly, it never felt like he was trying to over-sell us anything - it was all very much about me and my wife and what we wanted - he was happy to just assist! He was also very patient, as I think I ended up sending him about 100+ emails over the course of 6 months! Each one replied to with an articulate and thorough response.

Joseph really is a credit to Mufasa team and he is the reason we ended up choosing Mufasa and planning what ended up being such a wonderful safari together.

We went for a private tour which we highly recommend if your budget permits. You can take your time, are never rushed, can decide what animals to focus on, can decide how long to stay at any given spot etc etc. It just gives you so much flexibility. We also went for a luxury option with all three of our camps being top quality accommodation. At two of them we even had our own butler!

Masai Mara:
What a wonderful Park this is. Being our first safari, our objective was to see the Big 5. We ended up seeing that and much much more! Our guide Julius was excellent. He is extremely experienced and has being around the Masai Mara (and other parks) for most of his life - even his father was a guide! He was attentive, funny and knowledgeable and we recommend him highly! Everything went smoothly and it felt like he was always one step ahead in the planning.

The only thing we would note is that on the last day we had a bit of a hiccup and weren't provided with the required packed lunch from Masai Mara, when handed over to the Tanzania side - so we went a bit hungry! Other than that, everything was perfect!

We also decided on a hot air balloon ride over the savannah for sunrise on one day, followed by a breakfast out in the open plains. We highly recommend this if it is in your budget - one of the best things we've ever done! Also a special shout out to out driver for this (Pesi) who during the game drive back to our lodge managed to show us a Leopard for the first time!

Serengeti and Ngorongoro:
As we had seen the Big 5 in Kenya, we wanted to match that in Tanzania but also wanted to focus on big cats as well. Therefore, our guide (named Saidi), had a big task ahead of him! In short, Saidi delivered everything and more! He was amazing! We saw the Big 5 but also our request to focus on the big cats led to us seeing dozens of lions (hunting, courting, in trees, sleeping etc), 7 Cheetahs (3 different sightings, one of which they were hunting), and several Leopards. We also saw some smaller rarer cats like the Caracal and a Serval twice! It couldn't have gone better.

Saidi was deeply knowledgeable and was able to immediately answer all of our questions with ease. On top of that he made sure to point out everything he could and taught us so much about the endless plains of the Serengeti. What we loved most about him was that he used his radio so effectively. Communicating with other guides to find specifically what we were looking for every time, it was great! If you go to the Serengeti/Ngorongoro - be sure to ask for Saidi!

Accommodation:
In Masai Mara we stayed at Neptune Mara and it was incredible. The lodge overlooks a river where we saw giraffes, hippos, gazelle, crocodiles, zebras and baboons - all while having breakfast!

In Serengeti we stayed at Kubukubu Lodge which was great. There is an amazing view over the savannah and an awesome outdoor hot shower!

In Ngorongoro we stayed at Acacia Farm Lodge. This place is wonderful and very sustainable as it makes use of the farmland to produce its own foods! The staff also organised a wonderful surprise romantic dinner with a bonfire for us!

Overall:
Long review (sorry!), but to sum it up, it was the experience of a lifetime and we could not have had that without Mufasa Travels, Joseph, Julius and Saidi. Communication was very prompt and thorough throughout all of our planning, we were given countless ideas and suggestions, there was also a lot of flexibility to do exactly what we wanted, and the delivery from the guides was pretty much flawless!

We highly recommend Mufasa Travels, Joseph, Julius and Saidi!

Hannah   –  
United Kingdom UK
Visited: September 2022 Reviewed: Sep 21, 2022

Email Hannah  |  20-35 years of age  |  Experience level: first safari

Nelson is truly incredible and makes the safari an ultimate experience, one that you will treasure
5/5

Mufusa tours is 100% reliable and with your every step on your adventure/safari of a lifetime.

They greated us at the airport and made sure we were settled at our hotel for the 1st night before setting off on safari the next day.

Nelson our driver was out-of this world and always went that extra mile for us. He not only was our tour guide but also became a very special friend.

Fun, full of beans and always putting the brightest smile

Jan   –  
Germany DE
Visited: September 2022 Reviewed: Sep 20, 2022

Email Jan  |  20-35 years of age  |  Experience level: 2-5 safaris

Big Five in 5 Days - Tsavo E. + W. and Amboseli with Collin
5/5

Mufasa Tours organised a 5 day safari for us in a 4x4 minivan through Amboseli and Tsavo West and East. From the first contact with Pauline until the end everything worked very well and the hotels we chose surprised us positively.

If you do a tour with Mufasa, ask for Collin as your guide. What we experienced with him was simply incredible. Thanks to him we were able to see the Big 5, two kills in one day and several big tusked elephants in a short time.

You can tell that he has a lot of experience, which we benefited from during the safaris. He always positioned the car perfectly so that we could see and photograph the animals optimally and anticipated how the animals behaved.

Added to this is his immense knowledge of flora and fauna as well as the history and culture of Kenya.

With his positive manner, reliability and connection to nature, he made our safari an unforgettable experience and exceeded our expectations by far.

Thank you Collin, thank you Mufasa Tours, we would definitely recommend you.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 371
  • 4 star 11
  • 3 star 1
  • 2 star 2
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Mufasa Tours and Travels, not SafariBookings
  • The tours offered by Mufasa Tours and Travels are subject to their terms & conditions