Reviews

Sort By: Date Most Helpful Rating 21-28 of 28 Reviews
ETHAN   –  
Australia AU
Visited: January 2023 Reviewed: Jan 28, 2023

Email ETHAN  |  35-50 years of age  |  Experience level: first safari

Organised and Ready
4/5

Brian was great to deal with. He organised everything for me and even came along to one of the activities!

Reply from Customise Travel & Tours
Reply from Customise Travel & Tours
Posted on Jul 24, 2023

Thank you Ethan for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Stephanie Leber   –  
United States US
Visited: December 2022 Reviewed: Jan 18, 2023

Email Stephanie Leber  |  20-35 years of age  |  Experience level: first safari

Brian was incredible!
5/5

I could never say enough good things about Brian and the tour he organized for us. Every activity was so incredible and planned out so well!! The accommodations were incredible and the people were amazing as well! Brian made sure everything went smoothly and we couldn’t recommend him enough!

Reply from Customise Travel & Tours
Reply from Customise Travel & Tours
Posted on Jul 24, 2023

Thank you Stephanie for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Hamu   –  
Zimbabwe ZW
Visited: January 2023 Reviewed: Jan 4, 2023

Email Hamu

The service was superb
5/5

The service was excellent and we enjoyed the experience due to how customise travel and tour where organizing our day to day activities,we would love to visit again

Reply from Customise Travel & Tours
Reply from Customise Travel & Tours
Posted on Jul 24, 2023

Thank you Hamu for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Rebecca Engback Nordin   –  
Zambia ZM
Visited: October 2022 Reviewed: Nov 3, 2022

Email Rebecca Engback Nordin  |  20-35 years of age  |  Experience level: first safari

We had a great experience with Customise Travel and Tours!
5/5

We had a great day and the staff was so helpful and kind. I really recommend going with this company for an excellent experience!

Reply from Customise Travel & Tours
Reply from Customise Travel & Tours
Posted on Jul 24, 2023

Thank you Rebecca for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Attila Valyi   –  
Hungary HU
Visited: October 2022 Reviewed: Nov 1, 2022

Email Attila Valyi  |  50-65 years of age  |  Experience level: over 5 safaris

Well organized tour with polite and courteous, friendly guides.
5/5

Good value for money and excellent services. Look for Brian as guide. Can arrange almost everything even short notice.

Reply from Customise Travel & Tours
Reply from Customise Travel & Tours
Posted on Jul 24, 2023

Thank you Attila for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Marlissa Lahi   –  
Estonia EE
Visited: October 2022 Reviewed: Oct 30, 2022

Email Marlissa Lahi  |  20-35 years of age  |  Experience level: first safari

Accommodate all of our needs
5/5

Brian is an excellent tour guide with a great compassion. He is always on time throughout the tour. We needed to change schedule and he was very flexible and accommodating. When our baby got sick, he quickly found an on call doctor who visited our hotel and checked our baby. Very very recommended!

Reply from Customise Travel & Tours
Reply from Customise Travel & Tours
Posted on Jul 24, 2023

Thank you Marlissa for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Iain Massie   –  
United Kingdom UK
Visited: September 2019 Reviewed: Oct 5, 2021

Email Iain Massie  |  35-50 years of age  |  Experience level: over 5 safaris

Awesome experience
5/5

I contacted Brian through a Facebook post he put up about the Great Migration and he informed me that his company could organise a trip for me. I've lived in Africa and I am also a photographer so I had some specific news and expectations. I was also having to balance a tight budget so that needed to be taken into account. Brian and his colleague Festus in Nairobi put together a programme of 6 1/2 days in the Masai Mara. I had my own vehicle/driver/guide so I could determine how long I wished to stay at a certain site or move on. This gave me the advantage of seeing other interactions which other would have missed including jackels and vultures coming in to finish off a Lion kill and hyena and jackels interacting at a kill. We did also get to see the wildebeest and zebras crossing the Mara though unfortunately the river was too low for Crocodiles. Overall a great experience and both Brian and Festus kept in contact throughout the week to check everything was running smoothly. I stayed just outside the park gate which meant easy access. The tented camp was comfortable and met my needs and my budget. Overall highly recommended.

Reply from Customise Travel & Tours
Reply from Customise Travel & Tours
Posted on Jul 24, 2023

Thank you Iain for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Mike   –  
Poland PL
Visited: August 2021 Reviewed: Oct 3, 2021

Email Mike  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing
5/5

Bring a face covering as the dust can be a little inconvenient.

Reply from Customise Travel & Tours
Reply from Customise Travel & Tours
Posted on Jul 24, 2023

Thank you Mike for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 26
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Customise Travel & Tours, not SafariBookings
  • The tours offered by Customise Travel & Tours are subject to their terms & conditions