Reviews

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Gerry   –  
United States US
Visited: May 2016 Reviewed: Jun 10, 2016

Email Gerry  |  65+ years of age  |  Experience level: first safari

A wonderful time in SA and Botswana
5/5

Megan arranged a wonderful tour of South Africa and Botswana for us. The hotels and safari lodges were first class. We especially liked the Chobe Game Lodge and the Fairlawn Boutique Hotel. The safaris were unforgettable. We viewed lots of lion action from the Chobe Game Lodge and lots of hippos from the Xugana Island Lodge. We also had a great time taking the Rovos Rail from Cape Town to Pretoria. It was an unforgettable experience.

Asit   –  
India IN
Visited: May 2016 Reviewed: Jun 7, 2016

Email Asit  |  65+ years of age  |  Experience level: over 5 safaris

I am glad to say all of us are very happy and satisfied with trip arrangements.
5/5

I am giving below my feedback about all aspect of the trip from 24th May to 5th June, 2016.
a) Accommodation at Johannesburg, Victoria Falls, Skukuza Rest Camp, Kruger National Park and Cape Town was well located with comfortable rooms as per our requirements.
b) Transfers and Tours at all places was on time and we did have not much of a problem.
c) Flights booked for various places were on time and we were able to maintain our schedule.
d) Two Dinner arrangements at Johannesburg and Cape Town was satisfactory.
I have only following comments which if amended will help other travelers:-
1) Guide at Victoria Falls was not very helpful. We had to spend some funds to cross the Bridge by walk. I am not sure why this was not included.
2) Kruger National Park - Safari timing during Morning and evening appears to be on fixed irrespective of seasonal variation. This resulted lots of time in movement in darkness which was a waste. This can be easily rectified if Kruger National Park changes Safari timings as per Sun rise and Sun set.
3) Wine Tour at Cape Town should have been included. You ultimately accommodated us at an extra cost.
I once again like to convey my sincere gratitude and thanks to you and Discover Africa for arranging this wonderful trip for eight Senior Citizens from India and UK having ages 70+.
I shall definitely recommend Discover Africa and particularly you whenever any of my family and friends plans trip to South Africa and nearby countries.

Julia   –  
United States US
Visited: November 2015 Reviewed: Dec 23, 2015

Email Julia  |  20-35 years of age  |  Experience level: first safari

Superb service!
5/5

We first reached out to two agencies when we were looking to book our trip to South Africa. They didn't really answer our questions and took days to respond. One actually stopped responding altogether and we gave up after 3-4 follow ups. Then a friend recommended Discover Africa. She and her daughter both used them for their separate trips and both were very happy with the service. They certainly did not disappoint. Megan Warrington, our agent with Discover Africa, was... IS amazing! She responded right away and answered all (TONS and TONS!) of our questions fully and clearly. We never waited long for a response and the only things that held up responses were the time difference and both of our office hours. We gave her our desired travel dates, list of activities we'd like to do, accommodation types and a budget (a pretty low one at that) and she made it all happen! She revised the itinerary per our requests several times and seemed happy to do it every time. There were 5 travelers in our group and she accommodated every single one of our requests. They also provide all the information (contacts, tips, etc.) leading right up to the trip for everything we would need should we have any questions or issues before, during and after our trip. The trip itself was unbelievable! They really put together an amazing itinerary for us and we did not have any complications with anything. The lodges were great, the safaris were amazing, all the transfers were on time, everything was just as the itinerary explained it would be. This trip far exceeded our expectations and it was all thanks to Discover Africa and Megan Warrington (and of course our friend that made the recommendation)!

Uwe and Doreza Kersandt   –  
South Africa ZA
Visited: August 2015 Reviewed: Oct 9, 2015

Email Uwe and Doreza Kersandt  |  65+ years of age  |  Experience level: over 5 safaris

Professional, well organised excellent knowledge of destination .
5/5

Although our safari was very expensive for us as South Africans we were satisfied that we got a value for money experience. It was a once in a lifetime safari. Knowledgeable, professional guides - experience far beyond our expectations. They were prepared to go the extra mile to satisfy our needs. The accommodation very well situated/ chosen to give us an optimum wildlife experience.

Zelda Mycroft   –  
South Africa ZA
Visited: September 2015 Reviewed: Oct 1, 2015

Email Zelda Mycroft  |  50-65 years of age  |  Experience level: first safari

Dream Work Through Team Work
5/5

History was made in supporting Chaeli Mycroft to become the 1st quadraplegic female to summit Kilimanjaro. What amazing partners Discover Africa are! Great communications from home team ensured that getting to Tanzania happened without a hitch. The arduous Kili Climb itself took many months of planning, logistical preparation - and Carel Verhoef was a brilliant Team Leader. The website created to document this epic adventure invited the world to share this historical experience in real time. Thank you, Discover Africa - you guys ROCK! Thank you for making this amazing adventure a reality and for ensuring that Team Awesome - including Chaeli - realised their Dream of reaching Uhuru Point. And a special word of thanks in bringing all of them safely home again!

Patti Legg   –  
South Africa ZA
Visited: August 2015 Reviewed: Sep 17, 2015

Email Patti Legg  |  50-65 years of age  |  Experience level: over 5 safaris

Trip of a lifetime to Serengeti and Masai Mara
4/5

Our service from Carel at Discover Africa was outstanding. His recommendations on the timing of our trip, the lodges we should book, communication and overall assistance ensured that our trip went off very smoothly and that we were in the right place at the right time.
Discover Africa would certainly earn 5 stars from us, if their back office support in Cape Town was as good as Carel's service when we needed their assistance in Kenya.
I would happily recommend Carel Verhoef and his excellent service anytime. Thank you for a fantastic trip.

Florence   –  
Australia AU
Visited: September 2014 Reviewed: Jun 28, 2015

50-65 years of age  |  Experience level: first safari

Very professional and very helpful and very friendly
5/5

The tour was excellent. It has exceeded our expectations. The tour Guide and driver were very professional, friendly, and so helpful. It was a trip of a lifetime for me and my husband. I have recommended this company to all my friends, Megan Warrington was so accommodating and very helpful, she is always available to provide advice. I am very happy to have dealt with this company. Their reputation is above excellent, 10 stars!!!!

Friedrich   –  
Germany DE
Visited: April 2015 Reviewed: Jun 22, 2015

50-65 years of age  |  Experience level: first safari

Discover Africa organized a perfect Botswana safari for us
5/5

It took one e-mail to Discover Africa (very friendly and competent staff), one phone call for details and one phone call for minor modifications and in the end we had a perfect holiday experience - a magical Botswana safari as they titled it.
The self-driving tour (4x4 camper) included Kalahari, the pans, Okavango, Victoria falls, Tuli block. In detail we have been at some fantastic spots we would have missed without their recommendations. The pre-organized accommodation (on campgrounds in our camper, in tented camps, in hotels and in luxury safari lodges) turned out as a mixture tailored to us.
Summary: Discover Africa organized a perfect trip for us.

Sheila   –  
United States US
Visited: January 2015 Reviewed: Jun 19, 2015

50-65 years of age  |  Experience level: first safari

breathe taking, exclusive, unforgettable
5/5

Every one was so helpful in making the arrangements. The booking people helped in all the questions we had, they were polite and helpful. The tour and lodge were amazing. Every one was helpful and very interesting to talk to. They made our stay homey and welcoming.

Geoffrey Burton   –  
South Africa ZA
Visited: August 2014 Reviewed: Jun 18, 2015

50-65 years of age  |  Experience level: over 5 safaris

Superb safari and well organised
5/5

Our trip was arranged by Carel Verhoef at discoverafrica.com and was perfectly organised. We flew into the Masai Mara from Nairobi and all flight connections and transfers were arranged for us and went like clockwork. Carel was also very generous with his advice having lived in East Africa for some years – he is a mine of useful information.

My wife and I have had this trip to see the wildebeest migration on our bucket list for some time and we decided to go this year to coincide with our wedding anniversary. For that reason we were looking for something special yet reasonably priced and Carel helped us find Mara Ngenche. What a spectacularly good choice that was.

We stayed for 5 nights the camp and were extremely well looked after. The staff are fantastic. Our waiter, Steve, learnt what food we liked and didn’t like and was always on hand with a glass of wine and also taught us some Swahili! The Masai guards who escorted us to & from our tent especially Musanga, Karbolo & Lindeni were always on hand, very polite and interesting. Almost everyone speaks excellent English.

The game drive vehicle that we used was completely open at the top and sides and was very comfortable. We had some fabulous sightings with Joseph, our very experienced driver/guide. He was excellent at anticipating the animal’s movements to ensure good photos. In one afternoon we saw the Big 5 and on another occasion 4½, as we could only see the leopard’s tail that time.

The position of the camp on the confluence of two rivers was so relaxing and we often sat on the deck watching the 30 or so hippos all day, even though they didn’t move very much. Breakfasts and lunches were served under the trees beside the river. Dinner, served in the restaurant, was four courses and was beautifully prepared and presented.

Overall, it was a fantastic trip and the staff at Mara Ngenche made it more than special. When it came time to leave, my wife cried because she didn’t want to go. Of all the holidays we’ve had over the years, this has been our most memorable.

Average User Rating
4.9/5
Rating Breakdown
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