Reviews

Sort By: Date Most Helpful Rating 91-100 of 108 Reviews
Ken   –  
United States US
Visited: December 2015 Reviewed: Jan 25, 2016

Email Ken  |  50-65 years of age  |  Experience level: 2-5 safaris

Great planning and service guarantees a wonderful trip
5/5

We used Zambezi (Liz) 9 years ago for a Botswana/Zambia trip and there was never any doubt that we would use them for this Madagascar/Uganda trip. The same qualities that we experienced before shown through again. They listen carefully to what you want and then make suggestions based upon your interests. Liz thoroughly explained the various options and made suggestions which enabled us to decide which places to visit, which hotels/lodges to stay at and how long to stay. The on the ground service was impeccable. We were picked up and delivered when promised and the guides were first class both in game viewing but also as friendly, knowledgeable and interesting travel companions. The hotels (usually boutique b&bs) and the game lodges were all outstanding.

Patricia   –  
United States US
Visited: September 2015 Reviewed: Sep 22, 2015

Email Patricia  |  50-65 years of age  |  Experience level: first safari

Incredible!
5/5

It was any experience of a lifetime. Even though we did not see any big cats, it did not take away that much from the experience.

I can't say enough about the entire staff being superb. Everyone was so accommodating. Being greeted by Denzel, who never forgot a name or what drink was preferred, was special. Being greeted by friendly faces by ALL staff members added to the wonderful experience.

Also our guide, Albert, needs to be given most of the credit. This man is incredible. His fund of knowledge on any subject is remarkable.

If there was any problem at all, it was the chef. All of the food was so succulent, my pants were getting tight. Wow! That man can cook.

Jill Snyder   –  
United States US
Visited: May 2015 Reviewed: Jun 12, 2015

Email Jill Snyder  |  50-65 years of age  |  Experience level: first safari

A trip of a lifetime
5/5

Our family just came back from the most incredible trip we have ever taken. We did a 9 night Safari in South Luangwa National park which we arranged with Liz. The planning started about 9 months before and having never been to Africa, Liz answered all our questions and arrange for us a trip we will never forget. Everything was so well organized from the moment we got off the plane until we left. When we arrived in Lusaka someone was right there waiting for us guiding us through customs, helping with our luggage, and getting us off on the next plane. This was really wonderful after a long flight, not to have to figure all this out on our own. When we landed in Mfuwe again they were right there waiting for us. Liz arranged per our request for massages at the Mfuwe lodge Spa on our first day (fantastic idea after the longest travel day ever). Liz also arrange for us a visit to the local school. These are just some of the little extras that were arranged. The Mfuwe lodge and the 2 bushcamps we stayed in, Kapamba & Bilimungwe were fantastic. The area is rich with wildlife. We saw, heard, and learn so much on this trip. Looking for a Real African Safari experience, this is it!!! Lions, leopards, Elephants, Hippos, Hyaena's, impala's, giraffes, many more living free as nature is meant to be. Plus some of the most beautiful birds we have ever seen.
Zambia is a special place and feel very fortunate to have experienced a safari of this kind. The guides are extremely knowledgeable, the food is excellent, the staff is both warm and friendly while extremely professional and Zambezi Safari is a fantastic company to put it all together.
Before we left we thought this would be our one and only trip to Africa. After this experience we will be returning and definitely be using Zambezi Safari & Travel Company! Highly recommend them.
Thank you Liz! You planned a perfect trip for our family.

Rhiannon and Graham   –  
United Kingdom UK
Visited: April 2015 Reviewed: May 31, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Holiday of a lifetime and fantastic service
5/5

From start to finish Mark was incredibly accommodating, even to our ever changing dates and ideas. Zambezi Safaris were extremely knowledgable and put together a perfect itinerary across Botswana and Zimbabwe. They have a real passion and in depth understanding of the safaris and camps they offer. The online itinerary they provide is really useful and user friendly, giving you personalised notes on each camp and the route you will follow. The camps and concessions were picked perfectly to suit our desires and the trip was incredibly well planned and organised. We cannot wait for our next Zambezi safari.

Bruno Santos   –  
Angola AO
Visited: April 2015 Reviewed: Apr 27, 2015

Email Bruno Santos  |  20-35 years of age  |  Experience level: first safari

Excelent Service!!!!
5/5

the quotation forms, the way everything was treated, the form that they adapt to our special requests was perfect.
after that, the service was perfect every second. with no lacks... the venue was great and all the staff that accompanied us was helpfull

FI & ANG always responded to our questions and doubts...

Debbie Degiorgio   –  
United Kingdom UK
Visited: February 2015 Reviewed: Apr 16, 2015

35-50 years of age  |  Experience level: over 5 safaris

Great customer service and very helpful and knowledgeable staff, both in the UK and Africa.
5/5

They are a very knowledgeable company and they use only the best ground handling agents in Africa. When timings or flights change, as they often do in Africa, Zambezi have always been on top of the situation with making alternative arrangements.

We will always return to them for our future trips to Africa.

A and J Alberta Canada   –  
Canada CA
Visited: October 2014 Reviewed: Feb 16, 2015

50-65 years of age  |  Experience level: 2-5 safaris

We had a wonderful time
5/5

The service was wonderful. Everything taken care of, and organized very well. Pick up and drop off, tours etc were well done and friendly.

Peter Nash   –  
Mexico MX
Visited: September 2014 Reviewed: Feb 13, 2015

Email Peter Nash  |  65+ years of age  |  Experience level: 2-5 safaris

Well organized and exciting.
5/5

I went both to an safari island in Kariba lake and a walking safari in a reserve. Everything was organized perfectly, pickups, departures etc. Everyone one was helpful, friendly and professional. The experiences were both relaxing and exciting, and walking in the bush is a much more vivid than perhaps that in a vehicle.

Happy camper   –  
United Kingdom UK
Visited: December 2014 Reviewed: Jan 22, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Holiday to remember!
5/5

Booking the holiday was very easy as our agent was brilliant and delivered exactly what we asked for! VSFL was amazing with stunning views all round. The staff were very friendly and made us feel very welcome. We had guided tours with guides who had great knowledge of the area, which was very helpful. The lodge over looks a watering hole which serves a variety of animals and don't miss the vulture-feeding at 1pm. It was an interesting experience!

The food at the Ma Kuwa Kuwa, was exceptional, whilst The Boma restaurant was a unique dining experience. Anyone who visits Victoria Falls should take the opportunity to immerse themselves in the experience. It serves authentic traditional meals along with western dishes that are exquisite - along with music, dancing, and traditional attire.

The rooms were lovely and the view from our room was stunning! We would sit and watch the wildlife from our balcony. The whole experience was fabulous and is definitely one I would recommend to anyone. We certainly had a lovely time.

John Overmeyer - Canada   –  
Canada CA
Visited: September 2014 Reviewed: Dec 6, 2014

50-65 years of age  |  Experience level: 2-5 safaris

Great Recommendations and Communications
5/5

Contacted Chris Worden not knowing he is an agent for Zambezi Safari (found him on tripadvisor and had a question for him about Vic Falls and area). I was impressed with his communication skills and timely
replies. Learning that he is a guide and safari consultant, we decided to use his services and had a great time in Zimbabwe with his recommendations and bookings of transportation and camps. He greeted us on our first day and visited us on our last for morning coffee, which we enjoyed. Wouldn't hesitate to use Chris' services again.

Average User Rating
5.0/5
Rating Breakdown
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