Reviews

Sort By: Date Most Helpful Rating 61-69 of 69 Reviews
Ales   –  
Slovenia SI
Visited: September 2014 Reviewed: Sep 25, 2014

20-35 years of age  |  Experience level: first safari

Great Kenya Safari
5/5

My girfriend and I went on a Kenya Safari with Wild Race Africa Safari in September 2014 and just get back from holiday. We started to organise a Kenya Safari more than one month before leaving home. We communicated with Mr. Simon Milambo over e-mail, and I must say that each time he responded rapidly and answered all the questions. We choose 6-day Safari in Masai-Mara, Lake Nakuru and Amboseli. Mr. Simon explained the whole program in detail inclouding places where we will sleep and eat. He was opened to our suggestions, because we wanted a mix between buget and mid-range accomodations. We negotiated for a price and than paid 30% via PayPal. When we arrived in Nairobi a driver was waiting for us, like promised and took us to the hotel. The next day we met Mr. Simon and started a long drive to Masai-Mara and even went on a short game drive there. Masai-Mara was great and thanks to a great guide/driver Mr. Fred we saw many animals, even the rare leopard. We were in the van with 5 other persons, witch was a bit crowded, but we managed. Try to organise your Safari with less, like 6 person maximum if you can. I would say 4 people per car is optimum. Mr. Fred spoke very good English and explaind many things about wildlive in general. He answered all of our questions, stoped the car everytime we asked and was flexible for our suggestions on the way. I would recommend Mr. Fred to anyone going to Safari in Kenya. We stayed in Wildbeast Camp and it was OK for two nights, staying longer could be a problem, since it is more basic accomodation, but nice people there. There were less people in the van in Lake Nakuru and Amboseli so it was better. I would recommend accomondation in Kibo Safari in Amboseli were it was very nice. Lake Nakuro accomnondatoin was nice too. If you are planing the same Safari think twice before going to Amboseli. Do not get me wrong Amboseli was very nice, with Kili view, we saw 5 cheetah family there and lots of other animals and the eviroment is very nice and different than in Masai-Mara or Lake Nakuru, more dry - desert like almost, but we spent almost a full day driving there from Lane Nakuru and than half a day driving back to Nairobi. And in Amboseli we didn't see any animals we haven't already saw in Masai-Mara or Lake Nakuru. So top priority must be Masai-Mara, than Lake Nakuru for flamingos and rihnos and than Amboseli for a diferent eviroment and view of Kili. To end our adventure in Kenya we got a free 4 hour guided tour in Nairobi before we got on the plane. I would recommend Mr. Simon and Wild Race Africa Safari as your organizer for Safari in Kenya. I hope you will enjoy as we did!

Supriya   –  
Bahrain BH
Visited: July 2014 Reviewed: Sep 14, 2014

Email Supriya  |  20-35 years of age  |  Experience level: first safari

Good Experience
4/5

The overall experience with Wild Race Africa Safaris was amazing; they were organized, timely and very prompt in their services. we happened to plan our trip during the migration season so we made it just in time for the wildebeest migration and Masai Mara is beautiful. I was a little hesitant with the online payments to a local agent but Simon and team were very helpful and guided us through whole process of designing the itinerary in the best possible manner and arranging for pay pal links for advance payment.
we saw the big five during our 4 day stay and so we were very glad and went back satisfied. must check out the local shopping in the area!!

Manish   –  
India IN
Visited: September 2014 Reviewed: Sep 13, 2014

True magical safari experience
5/5

Box 100: Can not say enough about what a magical trip that our travel agent simon milambo and his team did for me and my family. If you are looking for customer service, detailed itinerary and fully satisfying informations that will clear off your doubts and value for money, then this is your company. I love the detail of speaking with me on the phone, simon is always on the go with answers to our bunch of questions to see what really I was looking for on my dream trip to East Africa. The itinerary was followed to the latter and each place was incredible, to the tempo and places. Already talking with them about my return trip and only been home 5 days. Super company , wildrace Africa safaris!
The most memorable part of my trip; all 5 senses were engaged at all times the guide George is a super human, Always the fast to spot the Animals, at a point we felt like we were in a lecture room, all details about each and every animal, land scape, people and even life spun, amount of food to the adaptive and mechanic defence of all the animals were just but at his fingertips. Kudos George you love your job will sure recommend you for private guide in our next trip .The people of Kenya and Tanzania, so happy and so welcoming. I wanted to feel the soul and heart beats of these 2 countries and as my head is bowed I am grateful as I did receive. Thank simon keep up the good work. You have a big heart.

VJ   –  
India IN
Visited: August 2014 Reviewed: Aug 27, 2014

Email VJ  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of VJ and not that of SafariBookings.
Good accommodation, Good people, Poor planning
3/5

Let me start with Positives:
I started planning for my safari about 2+ months before my travel and that's when I contacted Simon from Wild Race Africa. He has been fantastic with answering queries and clearing all the doubts you may have about your travel plans.

The accommodations provided were good (except for Kimana lodge in Ambseli, where the lady who was managing the lodge seemed least bothered about the guests) for budget safari. Best one was in Masai Mara (Mara Wildebeest camp).


Negatives:
I was kinda asked to change my itinerary just couple of days before my travel (which was fixed from couple of months), which resulted spending one day less in safari.

I was told that as soon as I land at Nairobi, we'll be going to Amboseli. Actually, we were first taken to Wild Race Africa office and then after couple of hours we started for Amboseli.
Time to cover distances were wrongly told, I was told about time taken from Nairobi to Amboseli would be 2.5 to 3 hours and I'll be able to take an evening safari there. Our driver drove for 120 kmph on highway and still we reached after 5 hours. Day wasted.

Itinerary said, after morning game drive in Nakuru we start towards Masai mara for evening game drive. We started on time (after a hurried game drive in Nakuru) and reached Mara by 7 pm. Which means no evening game drive.

We were clubbed with a family which had different itinerary than us. It was left to us on how we manage that. Fortunately the other family decided to change their plans to suit our itinerary. Just wondering what would have happened if they had not changed their plans.

Booked the cab from Wild Race Africa again for Nairobi city tour. Driver came an hour late.
Fortunately I had checked on google maps about the distance between the places and based on that I had calculated the time to travel. Had we planned according to timings provided the driver then we would have completely missed #1 attraction in Nairobi, David Sheldrick elephant orphanage. Being locals there, they were completely unaware of best sequence to cover all attractions in good way.
We had to finish National museum in one hour (we could easily spend 3 hours there) and then we were free by 4 pm in the evening.

I would say again, they give good accommodations, very nice people they have as staff who'll help you plan your trip but many tiny little goof-ups can make difference.

Reply from Wild Race Africa
Reply from Wild Race Africa
Posted on Mar 13, 2024

Dear Vj,
Thank you for taking the time to share your detailed feedback about your recent safari experience with Wild Race Africa. We sincerely apologize for the inconveniences and challenges you faced during your trip.
Your comments have been carefully noted, and we truly appreciate your honesty in highlighting both the positives and negatives of your journey.
We are glad to hear that Simon provided excellent assistance in planning your safari and that you found the accommodations to be satisfactory overall.
However, we deeply regret the issues you encountered with the itinerary changes, delays in transportation, and miscommunications regarding travel times.
Please know that we take your feedback seriously and will be addressing these concerns with our team to prevent similar incidents in the future.

It is disappointing to hear that certain aspects of your safari did not meet your expectations, and we apologize for any disruptions to your planned activities.
We understand the importance of a well-organized and seamless travel experience, and we are committed to improving our services based on your feedback.

We appreciate your understanding and patience throughout these challenges and are grateful for your kind words about our staff members.
Your feedback is invaluable to us as we strive to enhance the quality of our services and ensure that all our clients have a memorable and enjoyable safari experience.

If there is anything else you would like to discuss or if you have any further feedback to share, please do not hesitate to reach out to us.
We value your input and will take the necessary steps to address the issues raised in your review.
Thank you once again for choosing Wild Race Africa for your safari adventure. We hope to have the opportunity to welcome you back in the future and provide you with an improved and seamless travel experience.

Warm regards,
Sungu
Wild Race Africa Tours Customer Support Team

Taff's Well   –  
United Kingdom UK
Visited: August 2014 Reviewed: Aug 21, 2014

35-50 years of age  |  Experience level: 2-5 safaris

Great safari, lots of wildlife.
4/5

The communication we received with the company was very good in the run up to the trip. All emails were answered promptly and efficiently. The safari went reasonably smoothly and we saw lots of wildlife, as we had hoped. The tour guide, Stanley,was very helpful and was able to identify most of the wildlife we saw. He worked hard to make our safari pleasant and comfortable. The travelling between the parks was very lengthy and I think it is better to spend longer in each park rather than to try and fit too much in and end up spending an awful lot of time in the safari van. The roads are not good and the traffic often very heavy too. The accommodation ranged from quite good hotels to basic tented camps. Upgrades might be preferred in these cases. The company provides good value for money compared with other quotes we received. I would recommend this company to others.

Benard   –  
United Kingdom UK
Visited: January 2014 Reviewed: Mar 12, 2014

35-50 years of age  |  Experience level: over 5 safaris

Reliable, value for money and excellent service.
5/5

Excellent team, wonderful service and true to my expectation I received value for my money. Me and my friends had such a wonderful time during my recent visit to Kenya. Great safari that we just cant wait to take again. I highly recommend Wild Race Africa Safaris for their warmth and kindness.
Well done guys

KIRL   –  
Hungary HU
Visited: December 2013 Reviewed: Mar 10, 2014

20-35 years of age  |  Experience level: over 5 safaris

Magnificent
4/5

If you want to feel the true essence of being
in an africa safari then wildrace africa safaris is the campany.. more
organized,reliable...., the guide is more knowledgeable and apart from
being fluent in Englishe he is also multilingual....

John   –  
Kenya KE
Visited: December 2013 Reviewed: Mar 9, 2014

50-65 years of age  |  Experience level: 2-5 safaris

What an Excellent Safari experience;Kudos Wildrace Africa and The Team
5/5

I can't compare the service offered by Wildrace Africa Safaris with any other company since we are not first timers in Africa and Kenya to be specific. We volunteer in Kenya every year and at the end of it we have to take a break and adventure tour Kenya before flying back home. But this other time round this company just crack it all. What else would one want in a safari/travel agent if not reliability, quality services and satisfaction? We felt overall that it was not close to perfect but more than perfect and the team,staffs and guides are just but excellent infact.... Wildrace Africa from the word go are the overland safari Magicians in we've ever met in east Africa.

My friends and fellow collegues chose to travel with wildrace Africa because, when I contacted several potentials including the ones we had once trusted to offer us their best. Simon was the only person who answered the questions I asked and was very first in his responses, he could reply our mails like he was just waiting for it to land on his mail box,he was very help full and flexible throughout the booking process, offered plenty of advice since we were a big group of 26 persons. He met us just before the safari and fully explained everything, was readily available during the trip if we had any questions or concerns (not that we did).

The guide George took us across Kenya from Samburu , lake nakuru, naivasha,Masaai mara, amboseli to Tsavo West. Believe me when I say this company is accompany of qualified professionals, he was an exceptionally good in all, safe driver which is incredibly important on some of those very dangerous highways, not to mention dirt tracks through the safari parks. Very knowledgeable, fluent in English and to top it all he speaks like seven languages which is just incredible. We saw a lot of animals among other awesome activities..., would highly recommend wildrace Africa for anyone who would really want to feel the true taste of being in an African safari and sure we will definitely be using them for our next trip for migration 2014.

Giardino valentina Visited: August 2012 Reviewed: Mar 6, 2014

Adventurous
4/5

Was great, life into the wild. The atmosphere was one to experience although the journey was long it was worth doing it. Meeting different people and different cultures all together . Can't wait to do it again!

Average User Rating
4.6/5
Rating Breakdown
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  • 4 star 9
  • 3 star 2
  • 2 star 0
  • 1 star 5
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