Reviews

Sort By: Date Most Helpful Rating 31-40 of 46 Reviews
Ileana   –  
Argentina AR
Visited: November 2017 Reviewed: Dec 3, 2017

Email Ileana  |  35-50 years of age  |  Experience level: first safari

Fantastic experience!
5/5

I highly recommend Kenya Safari Arcade. Everything was perfect with them. I travelled alone, and they organized the transfer to the airport, the flight and the camp booking. I chose a 3 day safari to Masai Mara and it was wonderful. The flight was the best option for me, because it was a short stay. The camp was beyond my expectations, I stayed at Ilkeliani Camp and it was fantastic. The staff was very kind, the tents were clean, comfortable and very well decorated, as well as common spaces. The food was excellent, I had to congratulate the chef when I left! I was also very lucky with my driver, Joseph was very dedicated and I could see all the big animals! I definitely do the same choice if I go again!

Wendy and Cecilia   –  
United States US
Visited: August 2017 Reviewed: Aug 27, 2017

Email Wendy and Cecilia  |  20-35 years of age  |  Experience level: first safari

Amazing adventure- loved our driver!
5/5

My sister and I thoroughly enjoyed our 3-day trip to Maasai Mara. Our driver, Stanley, was absolutely wonderful. He worked hard to show us the beauty of Kenya and went above and beyond to help us with numerous travel details after the safari since we were unfamiliar with Kenya.

We also enjoyed staying in the Simba Oryx camp. The staff was so friendly, and the views of the Maasai mara from our tent were breathtaking. The food was also delicious!

Suggestion- wear clothing for heat on the drive out of Nairobi! It is a long, hot, and dusty drive and the vehicle does not have AC. We would have taken surgical masks for breathing, and not worn long pants if we had known in advance. Be prepared for a very bumpy ride too :)

Thanks Stanley and Edith for a wonderful time!

Sumitaka Yamamoto   –  
Japan JP
Visited: May 2017 Reviewed: May 22, 2017

Email Sumitaka Yamamoto  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful safari life for my family
5/5

Wonderful safari life for my family

My wife, 5 years old boy, 2 years old girl and I visit Kenya and did 8 days Safari.
That was so nice safari and everything is adhered to all our wishes. We believe Kenya Safari Arcade is best Safari tour company in Kenya. I negotiate several company with my plan. Most company provide us a very good rate. However, Kenya Safari Arcade give us amazing price. I did not believe at that time.
However, they give us a hotel upgrade and private car tour for my family.
At first, we visit Mt. Kenya and stayed Serena Mountain Lodge. At this park, there are no game drive. But, we can see all animals from the hotel. This hotel face to water. Every animal come to drink water. This hotel has kids room and hotel staff take care of my kids during parents walking safari. All foods are so nice for my family. The hotel provides my kids a special menu. We are very satisfied all service.
Second day and 3rd day, we stayed Kenya Safari Arcade give us hotel upgrade to Ashnil Samburu. This is also very nice hotel. It located river and Elephant comes to drink water by the hotel. We can see big animals from hotel room.
Safari Driver also gives us a amazing experience during Safari tour. We request big 5 and rare animal. Driver always contact another driver and he realize us to have all requested animals. My kids really want to see a moment of hunting scene. Car driver fulfilled all our wishes.
4th day, Kanya Safari Arcade upgrade hotel again to Sweetwater’s Tented Camp.
It is so wonderful that I cannot express it by words. Car driver also guide us a fighting scene of rhinoceros and also take us a rhinoceros place that we can touch rhinos. Our kids were so exciting at that time.
At 5th day, we stayed Navisha Sopa lodge. Car driver provide us a boat safari. It takes 2 hours’ boat safari and we can get many Hippos.
6th and 7th day, this company upgrade Basecamp Masai Mara.
I cannot say anything about it. So wonderful, so nice and so amazing. Everything is over our expecting.
Few years ago, ex US Mr. President Obama stay this hotel too. All rooms are located face of river and in the jungle. At night time, many Carnivorous beast comes around the room. But, do not worry about this. Masai warrior guard all night time long. We can relax and sleep very well. At morning time, Awakened by the barks of lots of birds.
Masai hotel staffs provide a wonderful service include laundry and foods. We believe this is the best hotel at Masai Mara.
Kenya Safari Arcade gives us a free hotel upgrade.
We are fully recommending this company. I guarantee you will be 100% satisfied after Safari.
Minus point that we have, car is old and not 4wd. Sometimes, stack at bad road.
This is only one minor minus point.
If you need good price (reasonable), good service, nice game drive and good accommodation. We are fully suggesting you Kenya Safari Arcade.

John Conforti   –  
United States US
Visited: March 2017 Reviewed: May 4, 2017

Email John Conforti

Even better than expected!
5/5

We were very impressed with every aspect of our safari. Edith did a wonderful job of presenting various itineraries for us to choose from, and was very accommodating in the booking process. The safari itself was absolutely amazing! We saw thousands of animals of every species you can think of (and then some), and the safari vehicle was very comfortable and perfect for the type of driving required in the bush. The accommodations were all first rate; the rooms, the food, and the lodges themselves were amazing. Five star service without being pretentious.

But the best part of our safari was our guide and driver, Steve. Steve is a former game warden who is extremely knowledgeable about the wildlife, their behaviors, and identification. His love of the wildlife really shows through, and he is very personable. After our 8 day safari, we became very good friends.

I will definitely use Kenya Safari Arcade when we return to Kenya. I cannot say enough good things about our safari, and highly recommend all involved.

Kirstin   –  
South Africa ZA
Visited: March 2017 Reviewed: Mar 27, 2017

Email Kirstin  |  50-65 years of age  |  Experience level: over 5 safaris

caring, considerate, efficient and thorough
5/5

more than met expectations and care and consideration continued during the trip. Every detail was addressed and when flight times were not optimal others were addressed and transfers and visits arranged to fill in the time. Edith was particularly caring and friendly.

Mridul Saboo   –  
India IN
Visited: March 2017 Reviewed: Mar 22, 2017

Email Mridul Saboo  |  20-35 years of age  |  Experience level: first safari

Brilliant experience! 100/100 for customer satisfaction
5/5

I had the best experience with Kenya Safari Arcade and especially Edith. She went far and beyond to help me and was very prompt and helpful in selecting the itinerary best suited for us. I asked her so many questions and she was always there to answer them. I would definitely suggest them for all your Safari needs in Kenya!

M S darvia   –  
United Kingdom UK
Visited: November 2016 Reviewed: Nov 29, 2016

Email M S darvia  |  35-50 years of age  |  Experience level: first safari

Top-class Service
5/5

We received excellent service from very friendly and cooperative staff at Kenyan safari Arcade. All arrangements were perfect. Thanks for making our trip so special. I will deinitely reccomend KSA to freinds and colleagues.

Mwangi   –  
Kenya KE
Visited: August 2016 Reviewed: Nov 16, 2016

Email Mwangi  |  20-35 years of age  |  Experience level: over 5 safaris

The best at finding you a holiday in Kenya that meets your pocket needs and holiday taste
5/5

I've used them several times in the past years. They respond quickly and take time to tailor make a holiday for you. They always follow up and are keen to give personalized attention. In the past there are recommendations they have made that I have really appreciated, choices that id never have made without their advice

Allan   –  
United Kingdom UK
Visited: September 2016 Reviewed: Oct 12, 2016

Email Allan  |  35-50 years of age  |  Experience level: first safari

Great holiday with an excellent tour operator.
5/5

My wife and I recently booked a trip to Diani Beach with Edith from Kenya Safari Arcade.

The whole process was so smooth - Edith recommended several hotels for us to choose from and after we had made our selection she arranged everything on our behalf, from the hotel room to our flights and the transfers. All we had to do was turn up at the airport.

Edith was always quick to answer our questions and everything from start to finish could not have been easier.

The flight and transfers were excellent and the hotel itself was a great recommendation, meaning that we had a very relaxing stay at the coast.

Thanks Edith!

Sue B   –  
Kenya KE
Visited: September 2016 Reviewed: Oct 10, 2016

Email Sue B  |  50-65 years of age  |  Experience level: over 5 safaris

I have used Kenya Safari Arcade on a number of occasions & believe they offer a great service.
5/5

Personal service is not easy to find these days and Kenya Safari Arcade offers this which is impressive. All communication (e-mail or telephonic) is responded to immediately and the staff will go the extra mile to meet your needs. I can highly recommend their services.

Average User Rating
5.0/5
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