Reviews

Sort By: Date Most Helpful Rating 221-230 of 320 Reviews
Andrew   –  
Ireland IE
Visited: December 2016 Reviewed: Jan 6, 2017

Email Andrew  |  35-50 years of age  |  Experience level: first safari

Very well organised, with great customer service and a friendly team
5/5

From the moment we were picked up at the airport to the moment we were dropped off again, I was very impressed with how well the service ran in Tanzania.

How well a service operates is particularly highlighted when things go wrong. Due to circumstances beyond their control, a hot air balloon ride had to be cancelled. Not only did our guide rearrange his schedule so we could continue the tour (poor Eli lost his lie in on Christmas Day!), but the money for the balloon was refunded back to my PayPal account before we left the country.

The quality of accommodation was first rate, with incredible food and friendly service.

While certainly not the cheapest way to see Africa, I have no reservations about recommending etrip for any safari.

Belinda   –  
United States US
Visited: December 2016 Reviewed: Jan 5, 2017

Email Belinda  |  35-50 years of age  |  Experience level: 2-5 safaris

Best Safari we have ever taken.
5/5

I have zero complaints. The logistics were handled professionally and competently by the the E-Trip staff. All questions were answered promptly and accurately. The itinerary provided describing accommodations and tours were accurate. The staff was professional, knowledgeable and really friendly. We felt like we were wanted. We never felt to be a burden and the requests we made were either accommodated or politely explained why they could not be. The Safari Guide was extremely knowledgeable about the the parks we visited, he knew animal behaviors, names, statistics and much more. The trip exceeded our expectations. I wil use this company again and refer them.

Iddo   –  
Israel IL
Visited: December 2016 Reviewed: Dec 23, 2016

Email Iddo  |  50-65 years of age  |  Experience level: first safari

An expiriance of a life time
5/5

Recently returned from an 8 days safari in Kenya with eTripafrica.com.
8 days of pure pleasure. Route, accommodation and other small detailed planned and executed by eTripaftrica
Our guide John was the best !!! knowledgeable and service oriented

K&W   –  
Belgium BE
Visited: June 2015 Reviewed: Dec 13, 2016

Email K&W  |  20-35 years of age  |  Experience level: first safari

Honeymoon
5/5

We had a wonderful honeymoon in Kenya and Tanzania thanks to E-trip Africa. Ben adjusted the program until all our wishes were fulfilled and he kept in mind our budget. The bush-breakfast was a lovely experience. Good job!

Marie   –  
New Zealand NZ
Visited: October 2016 Reviewed: Nov 24, 2016

Email Marie  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime
5/5

After an amazing first day, I wondered how could it get better........ it did. Briiliant scenery made me feel like I was on a movie set. Ali and Jep's knowledge and eyesight was exceptional, and great to have the additional library in the truck. Accomodation was also excellent . Highly recommend

Sheila Lawver   –  
United States US
Visited: October 2016 Reviewed: Nov 24, 2016

Email Sheila Lawver  |  50-65 years of age  |  Experience level: first safari

Our safari was absolutely amazing, I would like to thank Ben and his staff for a life time memory.
5/5

I ended up booking my safari with Ben and E-trip Africa for various reasons. First of all Ben helped me plan my itinerary, which was really helpful, as I did reach out to other safari companies, response times were a bit slow and my questions not all thoroughly answered, especially about travel to the northern region. I found a few of the tour operators didn't take the time out to help me understand that the trip I had originally wanted was really not feasible in the time frame I had for the safari, I felt they wanted to sell me what ever I wanted and truthfully it would of been miserable and we would of spend alot of time driving instead of enjoying the animals. However,Ben responded in a timely manner and was open to all my questions and help me understand the travel within the serengenti, as I had no idea what to expect, and was able to offer me feasible alternatives to exactly what I wanted to do and see. It didn't matter how many questions, he was very knowledgable and when I told him exactly what I wanted for accomodations he knew exactly what we were looking for and was able to give us options and helped us pick exactly what we wanted that allowed us to get the best value for our dollar. We were not disappointment in any of our accomodations and thoroughly enjoyed each one of them. We stayed in tented camps and each one gave us excellent service, and were unique within themselves. The safari tour was beyond our expectations, and the wildlife was plentiful. Our driver/guide was knowlegable and took care of my sister and I as if we were family. We could of not asked for a better person to show us around this beautiful landscape. The people of tanzania are kind and welcoming. I didn't want the safari to ever end. Thank You, Ben, I would recommend E trip Africa to anybody and when I decide to return this is exactly the company I would use again.

Barb and Ralph   –  
New Zealand NZ
Visited: October 2016 Reviewed: Nov 8, 2016

Email Barb and Ralph  |  50-65 years of age  |  Experience level: first safari

An amazing, once in a lifetime experience made easy by the fantastic organisation of E Trip Africa.
5/5

When we were organising the trip, E Trip Africa always responded quickly to our questions and requests for information. Travelling in 3rd world countries can be challenging but everything went incredibly smoothly and we didn't have to worry about a thing. The guides took care of everything, were incredibly knowledgeable, friendly and in spite of it being the end of long season nothing seemed too much trouble. We learnt so much from them. Thank you Ali and Jeph.
All in all it was way better than we could ever have imagined. h

Susanne   –  
New Zealand NZ
Visited: October 2016 Reviewed: Nov 6, 2016

Email Susanne  |  50-65 years of age  |  Experience level: first safari

Beyond expectations.
5/5

Ben and Aurelie responded within 24 hours to all my queries which aided me in making decisions about the trip and my ability to complete it well. Planning was detailed and well executed. Our driver/guides were very knowledgeable and professional. They were committed to ensuring that we had the best experience possible. The library on each vehicle added to our enjoyment and the binoculars were a fantastic addition - better than the ones we had taken.

David Johnson   –  
United States US
Visited: October 2016 Reviewed: Nov 3, 2016

Email David Johnson  |  50-65 years of age  |  Experience level: first safari

Amazing life experience
5/5

I wish I could rate higher that five stars. Ben Jennings and company are amazing in the quality and extensive details of the planning of our trip. They worked with us to plan a highly customized trip to Tanzania and to Zanzibar. We went back in forth via email over the details, and they got everything worked out perfectly, so this was a once in a lifetime trip. The lodges, camps, local plane trips, and everything was worked out to my total satisfaction. Our driver (David M.) was amazing as well. The safari truck was equipped with binoculars, water, books on the animals, and an amazing driver. We saw every animal that we had hoped to see, except for the black Rhino. My wife took over 6 thousand pictures.

Please contact Ben to schedule a trip of a lifetime.

Mike   –  
United Kingdom UK
Visited: October 2016 Reviewed: Nov 2, 2016

Email Mike  |  35-50 years of age  |  Experience level: first safari

Uganda Primates, Safari and Relaxation
5/5

E Trip Africa were a pleasure to deal with from start to finish. It really felt like Ben was organising a bespoke experience to fit our needs, rather than just an 'off the shelf' package. He came up with great suggestions and helped us to make decisions on the various options. Organised internal flights, transfers and guides - as well as accommodation.

Our driver David was excellent, really knowledgeable and a nice guy to talk to informally too. The hotels and lodges were really good, particularly Nkuringo Gorilla Lodge and Mhingo Lodge stood out.

Of course, the highlight was the Mountain Gorilla trek (23km, 7 hours of quite hard walking, but totally worth it). The game drives in Queen Elizabeth were also excellent, as well as the Chimpnazees in Kibale, and the Boat cruise on the Kazinga Channel.

It was our honeymoon, and probably the best holiday we've ever had.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 310
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 1
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