Reviews

Sort By: Date Most Helpful Rating 11-20 of 22 Reviews
Alina and Jon   –  
Netherlands NL
Visited: December 2016 Reviewed: Feb 19, 2017

Email Alina and Jon  |  20-35 years of age  |  Experience level: first safari

Like queen and king on our honeymoon thanks to Nikki
5/5

We had a dream to do an African safari for our honeymoon and thanks to Nikki and the team at Southern Africa 360 it became a reality. We wanted to go to Botswana and Namibia, but most tours did not offer this combination for our budget and our wishes (we did not want to get eaten by lions in our tents at night). We first contacted some Dutch travelling agents, who advertised to offer customised tours. When we shared our wishes, they just referred us to their website, where packaged tours were listed. Not useful. Then we started to look broader - including international organizations and thats where we found SA 360, they had decent prices for some nice lodges - it looked affordable and luxurious at the same time. There were only 5 reviews though, but every singly one of them mentioned how great Nikki was. Hesitantly at first, I contacted her, just to get overwhelmed by her willingness to help, great knowledge of Southern African countries, and excellent tips. We mailed back and forth about 5-6 times, after which our itinerary was set - our journey went through three countries and extended for 17 days (Dutch tours were offering 9 days for the same money). We even added South Africa to our journey, instead of visiting Victoria Falls, which at that time of the year would not be as spectacular (Nikki fact!). After we booked everything, Nikki still remained in touch with us and even offered us an upgrade for one of our stays, because a good deal became available. Finally during the trip itself Nikki was available on Whatasapp within seconds (even on Xmas), coordinating if things were going according to our wishes. Both times when we go double billed for something, Nikki took care of it. She also advised us extensively on all our questions. All the lodges/activities were beyond our expectations, especially the Namibia trip (amazing!!). Overall we had a great time and we felt completely safe and well taken care of. I just hope that Nikki will expand from SA 360 to World 360 so we can book all our future holidays with her.

Shruti Pai   –  
United States US
Visited: June 2016 Reviewed: Nov 28, 2016

Email Shruti Pai  |  20-35 years of age  |  Experience level: over 5 safaris

Fabulous return to "home" to see Lesotho, Durban, and Cape Town
5/5

Wow, what a fantastic experience to be back in beautiful South Africa, and made all the more pleasurable by the exceptional planning services from Southern Africa 360. Nikki and her team were able to customize our entire trip including a seamless adventure packed day trip to Sani Pass and Lesotho, excellent value accommodation in Durban right across from the beach which made it easy to attend a friend's wedding in the area. The highlight of the trip was Cape Town where my parents joined me as part of a celebration for my dad's 70th. Nikki and her Southern Africa 360 team had planned every spectacular detail of this extra special vacation including recommending and booking us at a highly competitive rate at a beautiful luxury boutique hotel which was perfect as it was away from the tourist hubbub which allowed us some quiet and pampered respite (lavish beautifully furnished rooms, loved the welcome Sherry, very classy and appreciated on a cold evening, excellent food on site including the full breakfast, well-stocked bar with friendly service, and very convenient Spa on the premises which we indulged in for massages). Nikki is clearly an expert on the area and was able to give us personal recommendations that did not disappoint as we went on wine tours, site-seeing tours (Kirstenbosch Gardens, Hout Bay, Cape Point, Table Mountain) and even knew where to take us for some light hiking and excellent bird-watching. We will be sure to book through this expert operator again and hope to be back again soon! Thanks Nikki and Team!

Evan   –  
United States US
Visited: June 2016 Reviewed: Nov 28, 2016

Email Evan

Amazing South Africa Experience
5/5

My wife and I visited South Africa for the first time in June 2016, and we had an amazing experience. Communication was extremely prompt and the schedule was flexible to our needs. Nikki helped to arrange a bargain stay at Romney Park, a top end suite in Capetown with easy access to the waterfront and to Table Mountain. We then had a custom tour of the coastline down to the Cape of Good Hope, and then a wine tour of Stellenbosch the next day. We will definitely book with them again the next time we visit!

Thierry   –  
France FR
Visited: November 2016 Reviewed: Nov 22, 2016

Email Thierry  |  20-35 years of age  |  Experience level: first safari

Customized 6 day trip
5/5

my girlfriend and I wanted to make trip of 6 days by car but had only one day to fix this. We contacted 360 safari and from the first moment we had contact with Helena who managed to fix the whole tour and even customise it to our whishes. She was very quick in her response and extremely helpful.

From the moment we arrived till the day of departure we got a very good and professional service. Additnally the quality of all the stays was very high. At the day of arrival we were picked up and got an local SIM card to contact a dedicated contact person for anything and all the hotels were informed of our arrival. This was needed during the trip when we had trouble with our tyres, and immediately our contact person helped us out on distance and made all the arrangements so the tyre would be fixed and we managed to get our flight.

Overall a very happy customer here and would definitely recommend the trustworthiness and service of 360!

Regards, Thierry

Greg and Sue   –  
United States US
Visited: June 2016 Reviewed: Nov 20, 2016

Email Greg and Sue  |  35-50 years of age  |  Experience level: 2-5 safaris

Honey Moon helpers
5/5

Nikki and her team were so hopeful in doing some great research and booking of a great honeymoon for us. Nikki was extremely proactive and always accessible to answer any questions we had. The destination was absolutely perfect and exactly as advertised. I would definitely recommend Southern Africa to other travellers.

Candy   –  
United States US
Visited: April 2016 Reviewed: Nov 17, 2016

Email Candy  |  20-35 years of age  |  Experience level: first safari

Easy booking, professional and courteous staff, wonderful recommendations
5/5

I heard about Southern Africa 360 through a friend and used them because I was getting very overwhelmed with planning my vacation to Cape Town. Right from the first email, Nikki was very attentive and helpful. She made sure to understand what exactly I wanted out of my vacation and made some recommendations that turned out very well! I was able to reach Nikki via text message whenever I needed to and she was very accommodating. I made the last minute decision to rent a car to drive to the safari and even though Nikki was out of town, she connected me with one of her co-workers who set me up with a rental car while I was out shopping! My group and I enjoyed our 2 days at the Aquila luxury safari cottages. The staff, food and safari tours were excellent and more than we had even hoped for. We even had the opportunity to visit the wildlife rehab center operated by the safari! Throughout out the trip, Nikki checked in with us to make sure everything was going well. If I am ever in need of their services again, I would not hesitate to use them. I highly recommend Nikki and her peers.

Tim   –  
United States US
Visited: December 2015 Reviewed: Nov 17, 2016

Email Tim  |  35-50 years of age  |  Experience level: first safari

Safari --> Capetown --> Wine Country --> Plett
5/5

With substantial thanks to Nikki & the SA360 team, my wife and I had the trip of a lifetime to South Africa, and will be going back in the near future without a doubt.

We started with 4 days and 3 nights in Krueger National Park at Lukimbe Safari Lodge- the suite was huge, beautiful, intimate, and the food and staff were just as satisfying.
Capetown was the second, where we stayed in Camps Bay and had a blast in both Camps Bay and central Capetown where we hoofed it over 20 miles in 3 days, always finding new neighborhoods and sites to check out. I was surprised at house cosmopolitan Capetown is, perhaps not on the level of New York or London, but quite similar .to our home city of Philadelphia. In renting an auto we were also able to make a very simple day trip to the southern most point of Africa at the Cape of Good Hope, and also spent quality time with penguins at Boulder Beach!
For the third leg we spent 3 magical days in wine country, Stellenbosch and Franschhoek. With Nikki's guidance, we spent a bit of extra money per night to stay at La Petite Ferme in Franschhoek during our wine touring and this vintage French boutique became our single favorite hotel stay of our lives (Stay here, stay here, stay here).
For the final leg of our two week journey we headed Northeast towards Plett where we visited several coastal towns and were able to partake in some absolute world-class hiking loops. As it was December and the beginning of holiday season, we were fortunate to meet and mingle with many South Africans travelling to Plettburg Bay for end of year festivities and holidays.
Amazing amazing trip and - Eat ALL of the Springbock and all of the meats and veggies... goodness, I want to go back just writing this!

Robert Krivanek   –  
Czech Republic CZ
Visited: May 2016 Reviewed: Nov 17, 2016

Email Robert Krivanek  |  35-50 years of age  |  Experience level: over 5 safaris

Botswana Wilderness
5/5

Our 12 days private safari in Botswana and Victoria Falls in Zimbabwe was organized by "Southern Africa 360 - Luxury Holidays". Botswana is not a cheap country if you want to visit best places and have a good services but we have developed together with Nikki an excellent itinerary. Communication was perfect, everything was smooth and I suppose in a very reasonable price. We did many safaris in many African countries but I can really recommend Botswana and particularly when it is organized by "Southern Africa 360 - Luxury Holidays".

Pablo   –  
Spain ES
Visited: August 2016 Reviewed: Sep 5, 2016

Email Pablo  |  50-65 years of age  |  Experience level: over 5 safaris

I recommend it!
5/5

From the beginning of travel planning to the end - yesterday - everything has been perfect. We are used to travel to Africa and this year we made the choice of Zimbabwe and Botswana (8 nights). Nikki has answered very quickly any doubt about our journey, her suggestions about lodges have been a great help for us and is a very nice person. I have recommended southernafrica360 to others travellers interested in visit that region. Thank you so much. Pablo & Mercedes (Spain)

Suprun Natalya   –  
Russia RU
Visited: October 2015 Reviewed: Nov 24, 2015

Email Suprun Natalya  |  20-35 years of age  |  Experience level: 2-5 safaris

Best service!
5/5

My safari in Namibia and Zimbabwe was organized by "Southern Africa 360 - Luxury Holidays" from 26 October to 4 November 2015.
I would like to thank Nikki Reynish for her professional approach to business! Nikki was always in touch with me since the time when i sent her my request and till my safari was over! The tour was organized according to the highest standards and with very reasonable prices! When i came to know that my program in Namibia excluded visiting a colony seals, Nikki had done everything possible for me and i could leave my group and spent time with these amazing animals! It was quite complicated because it was a private tour, and I was traveling in a group. There were many difficulties with timetable and cost, but Nikki solved this problem and arranged this trip perfectly!! She was constantly in touch with me and we were exchanging messages all the time!

I am a Head of Customer Service Department in advertising agency and I know very well the price of such service! I am satisfied that i have chosen "Southern Africa 360 - Luxury Holidays" and i highly recommend to everyone this company! If i go to the South Africa i will prefer only "Southern Africa 360 - Luxury Holidays"!

Thanks again for the wonderful emotions and impeccable service!

Average User Rating
4.9/5
Rating Breakdown
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