Reviews

Sort By: Date Most Helpful Rating 31-40 of 65 Reviews
Jim Labelle   –  
United States US
Visited: December 2018 Reviewed: Dec 24, 2018

Email Jim Labelle  |  50-65 years of age  |  Experience level: first safari

Well managed and professional operation with great attention to service and satisfaction.
5/5

Craig and his team did an excellent job in working with some of our special timing requests on the 7 day Cape Town/Kruger tour. All transfers, lodging, and tours went off impeccably well....we put a lot of trust in Craig's operation and did not have to worry about any of the details.

A real blessing was meeting Gerard Maretz, our guide from Southern African Tours in and around Cape Town. He is a wealth of knowledge and experience, and I highly suggest requesting his services.

Cape Town is certainly one of the world's great beach cities, and Kruger is indeed the Garden of Eden. The lodging and tours that Craig's operations set up for us in both locales were perfect.

It was an amazing trip. I have been blessed to travel to many places in the world, and South Africa will be among the most memorable. We especially enjoyed all of the people of South Africa.....they have a unique understanding of human nature, regret, forgiveness, and most importantly hopefulness for the future. South Africa is one of the world's most special places geographically. It's rainbow of people make it an even more special place.

Peter   –  
Canada CA
Visited: October 2018 Reviewed: Oct 29, 2018

Email Peter

Our guide, Gerard Maritz, proved knowlegable about all aspects of culture/heritage in South Africa.
5/5

Gerald Maritz was an excellent tour guide - able to accommodate some changes along the way and always open to our suggestions for a better experience that suited our needs. He has a thorough knowledge of culture and heritage and generously shared his insights along the way. It was a pleasure to have him aboard!

We did have issues with several of the accommodations preselected by the tour operator, but we're certain that our guide will bring our feedback forward so that changes can be made for future tours.

Reply from Southern African Tours 
Reply from Southern African Tours 
Posted on Oct 29, 2018

Hi Peter & Jessica,
Thank you so much for your kind comments, on your recent tour of South Africa and am thrilled I was able to play a part in the success of your South African experience.
I do apologize for the unfortunate situation which occurred shortly after you checked into your guest house in the Tsitsikamma Village and am very pleased that you were able to obtain excellent alternative accommodation. At the game farm it was disappointing you had to move into a different chalet than you were originally allocated due to the unpleasant smell in your chalet. I have contacted the operators of the guest house in the Tsitsikamma Village and at the game farm in the Montagu district, to mention these unfortunate incidents which impacted on a perfect South African experience.
Kind regards,
Craig and Gerard.

Will S   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 8, 2018

Email Will S  |  20-35 years of age  |  Experience level: first safari

Fantastic tour with an extremely knowledgeable and friendly guide
5/5

This was our first visit to South Africa and we thoroughly enjoyed every minute of it. Southern Africa Tours setup a great itinerary tailored to our needs that packed in a great deal of things in a relatively short space of time.

We started by giving them a list of the attractions we wanted to see and the timescale that we had and they managed to get everything we'd requested and more.

I'd also like to make special mention to Gerard our tour guide. My wife and I were both instantly comfortable with him from the get-go. He is extremely knowledgeable about South Africa and each of the locations we visited and made great company.

Thank you again for such a fantastic experience!

Paul   –  
United States US
Visited: November 2017 Reviewed: Dec 14, 2017

Email Paul  |  35-50 years of age  |  Experience level: first safari

Derick was Great ! Outstanding knowladge , very helpfull .
5/5

Best vacation ever !!! for me and my 11 years old daughter . Thanks

albert   –  
United States US
Visited: November 2017 Reviewed: Nov 29, 2017

Email albert  |  65+ years of age  |  Experience level: first safari

The Garden Route - A Great Tour with a Great Guide
5/5

We booked a five day, four night tour of the Garden Route with this company and were so happy that we did. The company's Craig Lucke did a fine job in making accommodations for us even when two of our party had to cancel out of the tour. He mad it easy for us to make payments, and easy for our pick up and drop off after the tour.

What was especially remarkable about our tour was our tour guide- Derick Keeling.

He made the tour. Articulate, passionate, knowledgeable, and even funny, he provided us valuable information, answered all of our questions, helped us with our luggage and belongings, and even escorted members of our party who were challenged with impaired mobility.

We kept him at our dinner, lunch and breakfast tables because of his insight to so many things South Afirca. A real asset to South African Tours, he exhibited compassion and empathy (giving food to some locals we came in contact with), a sense of safety (intercepting people who might have impaired our secrity), flexibiltiy (offering us alternatives to the set itinereary) and humor (so important later in the day when we were tired).

Easy Peasy. Lemon Squeasy.

Adrian   –  
Brazil BR
Visited: October 2017 Reviewed: Oct 21, 2017

Email Adrian  |  35-50 years of age  |  Experience level: 2-5 safaris

A truly fantastic experience!
5/5

My family and I enjoyed a great 5 day tour. The itinerary was excellent, the quality of hotels, the comfort and the warmth, knowledge & charm of our guide Gerard were all perfect! Extremely happy with this tour and highly recommendable to anyone that wants to enjoy the Garden Route at its fullest. We are already passing on the tip to all our friends & family. Many thanks to the crew at South African Tours!

Jan   –  
Canada CA
Visited: August 2017 Reviewed: Aug 27, 2017

Email Jan  |  50-65 years of age  |  Experience level: first safari

Great last-minute organized 8 days in Cape area
5/5

We booked a tour with Craig of South African tours recently and, despite it being really last-minute, quite promptly he was able to put together a very memorable and quite filled tour. The first three days were with Craig himself as tour guide then followed by the Garden tour in the remaining 5 days hosted by Derek. The country is beautiful, even in winter, Craig provided us with a great introduction and reminder of the history of the country and lots of background information on the current situation, government, institutions, people, difficulties and strengths. We visited the Cape area, wineries, Stellenbosch, the beautiful botanical garden and unforgettable views of the landscape around Cape Point and Cape of good hope. Lots of information on good places to eat, walk, surf, live, etc. The Garden tour with Derek was equally fantastic; again loads of very helpful information, conversations with people on the road, beautiful sights of nature, whales in Hermanus, Knysna just recovering from a devastating fire, Storms river mouth wildness, and Oudshoorn's caves and ostrich farms. We felt that the care and organization by Craig's business was impeccable. Despite the short time of our stay we felt we got the maximum out of the time - perhaps sometimes too compressed or rushed, but that was just the nature of our trip; we wanted to see as much as possible. Overall, we met beautiful people from a beautiful, yet somewhat polarized country. Both Craig and Derek put significant personality in their tours - we enjoyed that tremendously. We will certainly go back if the opportunity presents itself.

Amber   –  
United States US
Visited: July 2017 Reviewed: Aug 2, 2017

Email Amber  |  35-50 years of age  |  Experience level: first safari

Southern Africa Tours provided an amazing private tour, making our visit a trip of a lifetime!
5/5

I have traveled extensively both with and without using a tour company. I wanted to experience as much as possible for my first trip to South Africa and my friend found the 15-day private tour offered by Southern Africa Tours that also included Swaziland and Lesotho. I had never heard of SAT and have had several friends use a private guide for double the price for a similar itinerary so I was a bit skeptical---it sounded too good to be true. We did quite a bit of research before booking and this tour itinerary was packed with all the highlights our group of four wanted to experience, nothing comparable was offered by any other company---and certainly not at the value price we paid. I am so thankful that we decided to book with them! This was a trip of a lifetime and every day felt like the best day ever, it really did surpass out expectations. Andrea was very helpful in answering all our questions before the tour and making sure there were no issues, and you could tell that Craig had a great deal of experience in making sure his clients were well-taken care. They both contacted us during the tour to make sure things were going well. Some of the items we really appreciated included the ability to have a private guide without the huge cost you would typically expect, excellent accommodations that allowed us to further get a taste of the people and culture in each area, and having a tour guide that was South African and enthusiastic to share the knowledge and passion he had for his country. In addition to our regular tour guide, SAT provided several amazing local guides and they really allowed us to experience in depth the diversity of the people, landscapes, and animals on our journey. I would highly recommend Southern African Tours for both first-time visitors and those that are returning to further explore Africa---I can’t wait to go back and would use them again!

John & Juliette   –  
United States US
Visited: April 2017 Reviewed: Apr 26, 2017

Email John & Juliette  |  50-65 years of age  |  Experience level: first safari

Absolutely Fantastic first visit to South Africa
5/5

Southern Africa Tours customized a wonderful 10-day tour for us, including visits to Cape Town, Kruger Park, and Victoria falls. Our complicated itinerary was massaged masterfully by Craig and his staff until we had a packed schedule of activities and visits. Everything went off to our complete satisfaction. We were particularly impressed as to how responsive Craig and Andrea were to our many questions before the trip and how quickly they followed up when we had questions during the tour. We were especially happy with Derek, our guide for the days we spent in Cape Town. He was supremely capable, competent, entertaining, helpful, personable, a great source of information, and a really nice guy. We thoroughly enjoyed meeting him and spending our Cape Town days with him. He really went out of his way for us. One of the nicest things was how he always arrived early and we sat down and discussed the day’s itinerary. He actually wanted to accommodate us, and not the other way around. Nevertheless, he still knew how to gently push to keep us on track and on time. For sure I will recommend Southern Africa Tours, and Derek by name, to anybody I talk to about South Africa. Thanks guys!!

Craig and Kris   –  
United States US
Visited: March 2017 Reviewed: Mar 19, 2017

Email Craig and Kris

Fantastic Southern Africa experience!
5/5

At the airport waiting for our flight back to the States and we wanted to thank you for putting together a fantastic trip! We could not have been happier with all of your choices and the details that went into making this seem less and stress free. Thank you so much!
All of the accommodations were great as were the tour guides. Thank you for your flexibility and individual attention

Average User Rating
4.7/5
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