Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 21
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 22 Reviews
Priti   –  
United States US
Visited: March 2021 Reviewed: Aug 14, 2021

Email Priti  |  35-50 years of age  |  Experience level: over 5 safaris

Absolutely phenomenal with identifying your needs and delivering
5/5

I am so so impressed with Southern Africa 360. They kept us updated on amazing specials and planned the perfect safari at Simbavati. We had the nest guide Nicole who was amazing with kids and one of the drives where we didn’t see many animals ended up being the most fun drive ever for my 10 and 12 year old! They are seasoned safari goers so they’re hard to please!!! In all our 20+ years of safari Nicole was hands down our best guide.

Nikki at Southern Africa 360 is on point with all our travel arrangements, dietary requirements, any last minute changes, anything you could want or need - she’s on top of it. She is also local to the area and knows her places inside out so she will only recommend things that are suitable for you and within budget. All our trip during our 3 years in South Africa were planned by her and we didn’t do wrong even once.

Barbara   –  
Canada CA
Visited: April 2019 Reviewed: Apr 20, 2019

Email Barbara  |  65+ years of age  |  Experience level: first safari

Fabulous 3 generation trip to South Africa!
5/5

We have just returned from our 8-Day Kruger & Cape Town trip and have nothing but good to say about this company. Our agent there was Alethea and she provided excellent service. This was a 3 generation trip for us, with me - the grandmother - my daughter and my 17 year old grandson. Right from the beginning when we were in the planning stages, Alethea was very responsive with emails answered immediately. Before we left home, we were provided with detailed travel documents and travel vouchers which included all the details we needed for each day. The accommodations were excellent as were the tours provided. The pace of the tour was also good with a mixture of tours and downtime where we could plan our own itinerary. We had a couple of minor snags which were quickly resolved by Alethea and Nicky. I would certainly use their company again for future travels and also recommend them to anyone wishing to visit Africa.

PABLO SERRANO   –  
Spain ES
Visited: August 2018 Reviewed: Sep 9, 2018

Email PABLO SERRANO  |  50-65 years of age  |  Experience level: over 5 safaris

EXCELLENT ONE MORE TIME!
5/5

It´s the second time Nikki Thaver plan a travel for us and we have to say that it has been wonderful again. All her suggestions have been helpful for us in our South Africa & Mozambique two weeks holidays. She is always ready for any question and make you feel good on travel because is calling to destinations to make sure you arrived safety. The guides, locations, accomodations, transfers , etc have been great one more time. There are many travel agencies in Spain but we prefer to choose Southern Africa 360 - Luxury Holidays for the highest level of efficiency.

Rachel   –  
Australia AU
Visited: December 2017 Reviewed: Jan 12, 2018

Email Rachel  |  20-35 years of age  |  Experience level: first safari

Highly recommended
5/5

Nikki did an excellent job at organising our tour. She was extremely professional and consistently went above and beyond to help me with airport transfers, accommodation and obtaining a visa for Namibia! We appreciate how smoothly everything went & thoroughly enjoyed all aspects of the tour.

Zina   –  
Australia AU
Visited: December 2017 Reviewed: Jan 11, 2018

Email Zina  |  20-35 years of age  |  Experience level: first safari

Excellent service and a great trip!
5/5

I arranged my 6 day tour in Namibia through Southern Africa 360 last year and would definitely recommend this service if you are looking at booking a trip to Africa. Nicki was very responsive and helpful, providing us with all the information we needed to chose a tour that which we thoroughly enjoyed. She also arranged our accomodation for the nights before/after the tour, which were perfect, and transport to the airport. I really appreciated the care that she took in planning our trip, making sure that the tour and accomodation were excellent and within our budget, as well as the information she provided us on travelling and safety in the country. I am from Australia and trying to book a tour yourself in a country that you are unfamiliar with can be a little overwhelming, so it was great to go through Southern Africa 360. Thanks for the great trip Nicki!

Sung   –  
France FR
Visited: October 2017 Reviewed: Nov 1, 2017

Email Sung  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Sung and not that of SafariBookings.
Well, It was a little bit disappointed
3/5

This company is based in South Africa but our trip was to Okavango, Chobe, and Victoria fall. So they subcontracted the local lodges and travel agent in Botswana and Zambia. If you're lazy traveller like me. I don't recommend this company since I didn't pay much attentions to the detail plan. Actually the 3 nights in Okavango delta with 6 times game drives were too much. Even safari guide got bored. :-(. In Chobe it was great lodge and safari. but in Vcitoria fall, the travel agency was strange. They didn't tell or provide water for 2 hour walking with 40 degree weather. We didn't know that it was walking tour. Also, each time we need to confirm the plans and car ride.

Communication with this company was difficult. When I called them, they didn't know about my itinerary and just said "we gave this to another contractor". what a surprise!!! only communication is email but sometimes we need to talk!!!

Natalya Suprun   –  
Russia RU
Visited: September 2017 Reviewed: Oct 9, 2017

Email Natalya Suprun  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent service I've ever had!
5/5

Hi all! My name is Natalya Suprun. First of all I must apologize for my English (I am from Russia).
I want to sincerely thank company "Southern Africa 360 - Luxury Holidays" and personally Nikki Thaver for organizing my holiday in South Africa!
I spent only 15 nights but i visited a lot of place: Johannesburg, Kruger National Park, Swaziland, Durban, Cape Town, Hermanus, Cape Agulhas, Knysna, Oudtshoorn (Garden Route, Drakensberg and other things!)
This is already my third vacation with this company! I have been using its service since 2015 and with their help i have already been twice in Namibia and Zimbabwe. The itinerary offered by "Southern Africa 360 - Luxury Holidays" completely reflects all my interests and preferences in details! Everything is organized at a high level and very professional! Moreover in addition to basic places for visit, I always have something new.
I really appreciate their competence and special attitude to guests! I highly recommend this company to all and i will definitely ask them to create my holiday next time! If I'm going to South Africa I do not have any doubts: my tour operator might be only "Southern Africa 360 - Luxury Holidays"!
Best regards, Natalya Suprun (Russia, Novosibirsk)

BKD   –  
Switzerland CH
Visited: August 2017 Reviewed: Sep 7, 2017

Email BKD  |  50-65 years of age  |  Experience level: first safari

Southern Africa 360 hit the spot!
5/5

Contacted Nikki Thaver of Southern Africa 360 as I was looking for a local agent to help organise a trip to South Africa for my wife and myself from the beginning of August 2017. From the very beginning Nikki was extremely helpful, listing to preferences we had and putting together an initial proposal. We spent the subsequent couple of weeks going into the detail and fine tuning the proposal until it really was tailored to exactly what we wanted.

Nikki clearly has the local knowledge and relationships with hoteliers, guides, etc. and also gave the confidence that we would be having the best possible match with our needs. The trip itself did not disappoint and we went from one great experience to the next. South Africa as a destination is fabulous, with friendly people, great food, wonderful landscapes, and a fascinating - albeit sometimes disturbing - history.

Working with a local South African agent helps significantly reduce the cost, compared to using an agent in the travellers' home country. In fact it became clear that Nikki works as the local agent for a number of overseas travel companies. As a personal preference I would also like to see more of my tourism dollars being spent in the local country rather than overseas.

In short Southern Africa 360 were knowledgeable, efficient, responsive and they fulfilled the promises they made. I would certainly use them again if I were travelling to Southern Africa and am quite happy to recommend them to others.

Lutfi K.   –  
Netherlands NL
Visited: January 2017 Reviewed: May 29, 2017

Email Lutfi K.  |  20-35 years of age  |  Experience level: first safari

Extraordinary and Friendly Service - South Africa Tour
5/5

SA360 has exceeded our expectations in every aspect. Our direct contact at SA360 was very responsive, helpful, friendly and proactive. She has arranged a custom made travel plan based on our requests and everything worked out flawlessly. Accommodations were perfect and arranging them through a different platform would cost us a fortune. The best past is the connection that they built with our group. I am extremely satisfied with our experience and looking forward to planning other trips with them in the future.

Mike Saull   –  
United Kingdom UK
Visited: February 2017 Reviewed: May 4, 2017

Email Mike Saull  |  50-65 years of age  |  Experience level: first safari

Exemplary Service
5/5

While it is very tempting to book a holiday online yourselves, when it comes to planning a South African adventure, look no further than Nikki and the team at Southern Africa 360; their service is exemplary.

Our trip, earlier this year was for 18 days and we wanted to pack in as much as we could on a self drive across the Southern Cape, starting with Cape Town and ending at a safari park near Port Elizabeth.

We'd done some homework and Nikki - recommended by a friend - helped develop our ideas into a full blown itinerary where every detail was taken care of.

First off we were delighted that Nikki was there to greet us at the airport and to safely see us on our way - ok, she may have been in Cape Town for other reasons as well, but it was lovely to meet her and typifies the company's approach to customer care.

Little things like a bottle of wine waiting for us at Romney Park in CT and, after a minor error on her part, arranging a complimentary wine and chocolate tasting for us at Spier, made all the difference.

Nikki also kept in touch with us using FaceTime throughout our trip and genuinely seemed interested in our experiences and opinions. The hotels and guest houses we stayed in were really lovely and our itinerary - with a wide raft of suggested activities - was available on our own interactive web page.

The highlight was two nights at Amakhala and the most wonderful safari with knowledgable experts at a lodge that Nikki had recommended.

Our only problem was that we couldn't do all we wanted to in the time we had available, but we'd been directed to some wonderful places and will be back one day to explore more!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 21
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0
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  • All corporate and/or tour info is provided by Southern Africa 360, not SafariBookings
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