Reviews

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Kyle   –  
United States US
Visited: October 2017 Reviewed: Oct 16, 2017

Email Kyle  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Kyle and not that of SafariBookings.
Shell Company
2/5

I signed up with Usambara for a 5 day safari with an agreed upon itinerary and commitments for transfer from Moshi to Arusha.

After completing a Kilimanjaro trek, I was to be transferred from my hotel in Moshi to Arusha. The person picking me up was to arrive at 10am. At 10:15 I receive a call saying they cannot pick me up and I need to take the bus. I told them I would not (especially with advice from the hotel that it was not safe for my bags); I had to argue for 20 minutes to get them to agree to pay for a taxi to take me 2 hours to Arusha.

On arrival in Arusha, I met with another person who I was to pay the remaining amount owed on my safari. They tell me my itinerary is changing and that my group already left the day I arrived. I was told that it would start the following day and they had a group for me to join set up. Again I argued that I paid my deposit based upon the agreed itinerary that they had sold to me. Ultimately, they agreed to meet our agreed upon terms.

When I paid, I then realized I wasn't paying Usambara but another company. Then they said instead of staying at the hotel as expected, I would be joining the group at the campsite a night early. When I arrived, I realized I was joining yet another company.

On my last day I had to leave my group and be taxi'd to another group so I could visit another park.

It was an incredibly poor experience. I would not recommend signing up with Usambara.

Serkan   –  
Turkey TR
Visited: August 2017 Reviewed: Sep 3, 2017

Email Serkan  |  35-50 years of age  |  Experience level: first safari

Fantastic Mikumi trip
5/5

We spent 3 unforgettable days. Everything about our trip to Mikumi was much better than I expected. First of all our guide Younus who has accompanied us was excellent. Tan swiss lodge which we stayed 2 nights was very comfartable and nice. Also Usambra expeditions helped me to buy the ferry tickets to Zanzibar, which was really a difficult thing for me .

Antonio   –  
Italy IT
Visited: August 2017 Reviewed: Aug 23, 2017

Email Antonio  |  20-35 years of age  |  Experience level: first safari

Fantastic experience
5/5

We spent 3 unforgettable days discovering the uncontaminated and wild nature of the Selous Game Reserve .. an unique experience and organized very well by the Usambara Expedition that entrusted our guardian angel Mike who has accompanied us throughout the experience! I advise you to ask him because he is a kind and trustworthy person! Even in a few days we managed to establish a very good relationship so much that we moved to the greetings! Even ended the safari helped us at Dar es Salaam for some things and solved every problem. Last thing: the day of our wedding anniversary accompanied us to the nearby village and offered us to drink to celebrate! A wonderful experience! Great job Mike!

birgit and lukas   –  
Austria AT
Visited: August 2007 Reviewed: Aug 22, 2017

Email birgit and lukas  |  50-65 years of age  |  Experience level: first safari

wonderful experience
5/5

I booked a 5 day safari(mid-range accommodation) to selous and mikumi for myself and my 18year old son. we deliberately opted for the -tiring-version of driving there and back instead of flying because we wanted to see as much of the country as possible.we had the most awesome time, especially thanks to our wonderful driver/guide michael who took such good care, was an excellent and careful driver and tried to listen to what we really wanted-see as many animals as possible but be safe.we succeeded and saw elephants, lions, buffaloes , a leopard, giraffes and zebras, antilopes and impalas, hippos , hyenas , wild dogs, warthogs, wildebeasts and various birds.I can really recommend usambara expeditions.asante sana.

Bogdan   –  
Romania RO
Visited: August 2017 Reviewed: Aug 18, 2017

Email Bogdan  |  35-50 years of age  |  Experience level: first safari

One day Safari in Mikumi National Park
5/5

Very professional agency. Everything was booked via internet/email and the trip was fantastic. Highly recommend Usambara Expeditions.

yann   –  
France FR
Visited: July 2017 Reviewed: Aug 8, 2017

Email yann  |  35-50 years of age  |  Experience level: first safari

Excellent first safari in Mikumi
5/5

We made our first safari with Usambara Expedition in Mikumi Park
It was a very nice and good time with Mike!
We had everything booked by internet, we were always in touch with the agency, very responsive and very serious: no worries!
They picked us up at the hotel in Dar es Salaam, then headed for Mikumi
Mike was an excellent driver and a very good guide! And we spent 3 lovely days with him
We were staying at the Camp Bastian, a very nice establishment 20 minutes from the park
Everything went very well, we loved this beautiful experience!
I highly recommend!
Thank you Usambara Exp and thank you Mike !!
If in the future, I return to make a safari in Tanzania, I will go back without hesitation by this agency !!

Paula   –  
Netherlands NL
Visited: July 2017 Reviewed: Aug 6, 2017

Email Paula  |  20-35 years of age  |  Experience level: first safari

Beautiful trip!
5/5

We had the best safari trip with our guide Mike. He was the best guide you can imagine. We did see a lot of animals and it was a beautiful experience! We went to Mikumi National Park. The banda's were great, the food was good and we had a beautiful view from our banda's. Everything was good arranged and everybody from Usambara Expeditions is so kind and sweet to us and they wanted to make sure we had a lovely time at the park, and we absolutely did!! We really recommend Usambara to everyone!
Thanks Alex for the good and nice service, Mike, thankyou so much for everything and Zacharia thank you also for everything you did for us!

Sarah   –  
Germany DE
Visited: July 2017 Reviewed: Jul 17, 2017

Email Sarah

We had a wonderful safari with our guide Said at Mikumi
5/5

- we definitely recommend the guide Said. He made our Safari as excellent as it was.
- better book directly with Usambara instead of Moji which organize the tours with Usambara. We booked it via Moji and didn't get the support which we would have gotten by booking directly with Usambara

Georgiana   –  
Romania RO
Visited: June 2017 Reviewed: Jun 14, 2017

Email Georgiana  |  20-35 years of age  |  Experience level: first safari

Really nice experience in Ruaha and Selous
5/5

We had a great experience with Usambara Expeditions. We visited Ruaha National Park and Selous Game Reserve in 5 days. The car was great, safe and comfortable for our group of 5 people.

Yunus, our guide and driver has done such an amazing job with bringing us safe from place to place, being flexible with our requests, showing us a lot of animals in the little time we had. His driving skills are also really good :). There were times when we were looking at the road and it seemed impossible to pass it. However, Yunus always handled it really good.

Moreover, we have been so lucky to have a great cook with us. Alto provided a lot of food and everything was really tasty. More than that, he is really nice to talk to, very fun and outgoing.
Yunus and Alto did a great job together.

The company helped us with buying the ferry tickets from Dar to Zanzibar and they also brought them at the ferry, as we were short on time. Thank you also for that. Also, it was nice to have Zacharia around in the first days.

Cecilia   –  
United States US
Visited: January 2017 Reviewed: May 29, 2017

Email Cecilia

Staff is incredibly experienced, friendly, knowledgeable, lighthearted, and creative.
5/5

Usambara provided fantastic services over the course of 3 months to our group of 25 college students. They offered travel plans and guides for a variety of day and overnight trips in Dar es Salaam, Zanzibar, Serengeti, Bagamoyo, and Arusha. Safari drivers were incredibly experienced, friendly, knowledgeable, lighthearted, and creative regarding routes and problem solving along the way. Alex and Zacharia were particularly relatable, genuine, and caring.

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 35
  • 4 star 11
  • 3 star 0
  • 2 star 1
  • 1 star 1
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