Reviews

Sort By: Date Most Helpful Rating 11-20 of 52 Reviews
Johan Strydom   –  
South Africa ZA
Visited: July 2018 Reviewed: Aug 7, 2018

Email Johan Strydom  |  50-65 years of age  |  Experience level: 2-5 safaris

Effeciency
5/5

Always friendly, very efficient; the accomodation suggested and organised/booked were very very good
Will definately use them again

Astrid Rosendahl   –  
Netherlands NL
Visited: May 2017 Reviewed: Jan 5, 2018

Email Astrid Rosendahl  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect to accommodate all our wishes for a safari honeymoon!
5/5

We got in touch with Suzanne from Vayeni for organizing our honeymoon, 4 weeks in Africa. We had certain wishes, but also a certain budget. Vayeni went the extra mile to give us a one in a lifetime experience. People warned us that Africa is Africa and you should be prepared that anything could potentially go wrong. However, nothing went wrong. All was perfect. It was a big organisation since we travelled from lodge to lodge in various countries. Everything was arranged top notch!!! All the camps knew we were coming, the were so well prepared by Vayeni. And the most difficult part, transport and logistics between the various countries and lodges was super organised. We were amazed by everything they arranged and would go back to do business with them in an instant. If you are looking for a travel experience without any worries, go through Vayeni. Would have not done one thing different.

Gareth   –  
United Kingdom UK
Visited: November 2017 Reviewed: Nov 5, 2017

Email Gareth  |  20-35 years of age  |  Experience level: 2-5 safaris

Highly recommended agency
5/5

Suzanne has always been really responsive, offering us all the options we had to plan our trip in Botswana and Zimbabwe. Very helpful and transparent.

Robert   –  
Switzerland CH
Visited: September 2017 Reviewed: Sep 20, 2017

Email Robert

Marvelous experience / Vic falls & Hwange
5/5

Just perfect from the beginning till the end.
Instand reply, good recommandation, smooth booking, easy payment.
During the safari 100% match with the initerary.
We met fantastic peoples and fantastic staffs.
And we saw a lot of animals too ;-)
Overall everything went perfectly well and we've had had an experience above our expectations.

Ruby   –  
United Arab Emirates AE
Visited: June 2017 Reviewed: Jul 27, 2017

Email Ruby  |  35-50 years of age  |  Experience level: over 5 safaris

Optimum efficiency with great customer service - world class service!
5/5

Fantastic location in Vic Falls - superb rooms and very well organised.
Thanks very much Suzanne.

Kiesha   –  
United States US
Visited: May 2017 Reviewed: Jun 9, 2017

Email Kiesha  |  35-50 years of age  |  Experience level: 2-5 safaris

Three-day Victoria Falls Tour & Safari
5/5

For my birthday my mom and I decided to take a short trip to Botswana, do a half-day safari tour and then visit Victoria Falls. It was difficult trying to plan the trip on my own, so I reached out to Vayeni and spoke with Mel who helped plan the entire trip. Not only did we finally see lions on our safari, but we actually had a chance to pet and walk with them at the Lion Encounter, followed by the private Elephant Encounter, and a evening luxury cruise on the Zambezi River. What a fabulous experience!! I cannot express enough the amazing time we had due to her insight, coordination and flexibility. Our experience is one that we will remember fondly for a lifetime, and the hospitality of the staff was wonderful. Many, many thanks, and I would strongly recommend this company to anyone interested in traveling there.

Yvette   –  
Netherlands NL
Visited: February 2017 Reviewed: Mar 21, 2017

Email Yvette  |  50-65 years of age  |  Experience level: 2-5 safaris

All I had to do was to show up, and Vayeni had taken it from there, perfectly according to my wishes
5/5

Before visiting Zimbabwe I discussed the best travel itenary and arrangements with Suzanne. She came up with the most fitting suggestion for my trip. From the moment I got off the plane, all was taken care of. Literally all I had to do was show up and enjoy the experience. It was a five day trip in Zimbabwe, and yet it felt like a 3 week holiday. Both because I returned so relaxed andbecause I had seen and done so much. One of my best trips ever!

David   –  
United Kingdom UK
Visited: October 2016 Reviewed: Nov 19, 2016

Email David  |  20-35 years of age  |  Experience level: first safari

First African trip
5/5

As background, I'm a solo traveller and this was my first trip to Africa. I had a few places I really wanted to visit and a few other potential add-ons. I put my requirements out to quite a few safari companies from this website and Vayeni came back with the best proposition. It was well presented and immediately gave me a flavour of the accommodation and the way the holiday would flow.

They suggested I also visit Matopos in Zimbabwe, which I had never considered as part of my own thinking. It turned out to be my favourite stop of the trip, so was a great recommendation. The other places they suggested for me were also spot on. They took my fairly tight budget and identified where I could get a bit of affordable luxury on the holiday and where I could compromise and stay in somewhere cheaper but still comfortable and good quality.

My instinct is that Vayeni were able to access some pricing and deals that I might not have been able to on my own.

As it was my first trip to Africa, I had quite a few questions about how it would all work. Vayeni were very patient in answering these but next time round I would probably just have a few skype calls instead of sending e-mails back and forth. So I would advise you just to pick up the phone or skype if you have any questions.

All in all, I loved Zimbabwe and would encourage you to go. And if you do, I would not hesitate to recommend Vayeni to arrange it for you.

Megan Gardner   –  
Australia AU
Visited: September 2016 Reviewed: Oct 13, 2016

Email Megan Gardner  |  Experience level: 2-5 safaris

100% Top quality service
5/5

Our group of four visited Zimbabwe in September 2016 with the help of Suzanne at Vayeni. Suzanne was a pleasure to deal with, helping me tailor make our holiday to our standards and most importantly our budget. Many emails were sent back and forth until we were satisfied, all emails answered promptly.All of our accomodations she recommended exceeded our expectations and were simply wonderful. We were met at the airport on arrival and whisked away to Lokuthula Lodge, a gorgeous lodge on the outskirts of town. Everything she promised was delivered, all our transfers, sunset river cruise ( a must) all our meals and all our accommodation. We also went to Hwange and stayed in Miombo Lodge for 4 nights where me and my husband were given the honeymoon suite! The lodge and park were teeming with animals, and the lodge and staff were fantastic. After that we went over the border to Zambia with the help of our driver and delivered to Maramba River Lodge which was a quaint lodge with great pool and bar area. Everything was made so easy for us.
One thing that can be daunting and scary is transferring money to a stranger on the other side of the world, well I can assure you, you can trust Suzanne and Vayeni 100% and you will not be disappointed.

Buthaina Bin Fahad   –  
United Arab Emirates AE
Visited: September 2016 Reviewed: Sep 24, 2016

Email Buthaina Bin Fahad  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing and wonderful !
5/5

- The full tour was properly sequenced and organized
- Regular communication before & during the trip was professionally managed
- Mode of transportations between all places was properly organized, saving time during the trip
- The different type of places visited gave a wonderful experience and made the tour interesting
- Staying at different types of Lodges & Camps made the trip experience wonderful
- The service in all places including the customer care that was given to us by all was amazing
- Overall it was an amazing experience and a spectacular tour

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
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