Reviews

Sort By: Date Most Helpful Rating 11-20 of 55 Reviews
Ritu   –  
India IN
Visited: May 2018 Reviewed: Jun 14, 2018

Email Ritu  |  35-50 years of age  |  Experience level: over 5 safaris

Once in a Lifetime Experience delivered by Paperjet and we want to be back for more:)
5/5

Ever since our first communication with Paperjet regarding bookings they continued to live up to our extra high expectations since they were highly recommended by my sister who had recently traveled to SA. Justin Perumal, in particular, has been extremely professional and pleasant in his communication with quick response time and attention to detail. They designed a perfect itinerary for us and we couldn't ask for more! To put things into perspective we've done a fair bit of safari travel overseas, so this first African adventure with our seven year old boy had to be special; and Paperjet made that happen (at every step). We had remarkably extraordinary sightings and the places we stayed at were all wonderful- AMBIENCE, FOOD, PEOPLE, SERVICE- ALL PERFECT so have to give Paperjet a thumbs up!

Bert   –  
United States US
Visited: May 2018 Reviewed: May 21, 2018

Email Bert  |  50-65 years of age  |  Experience level: first safari

Fantastic Service - Found me Exactly what I wanted - HIGHLY recommend
5/5

Justin at Paperjet Travel really listened to me and patiently put together options until it was exactly what I wanted. For months he answered every question I could think of with expertise and courtesy, even before I put down the deposit. I wanted a safari that was more exclusive, away from the crowds, during very specific dates. I wanted to stay in two different camps so that I would have a better chance of seeing all the animals. I saw every conceivable animal. The two camps were top notch from beginning to end (Kings Camp and Nottens Bush Camp) - the facilities, the food, the service, my room. All beyond expectations. I also specified I did not want to pay a single supplement. Because it was mid-season, Justin came through on that front as well. This was end of May (mid-season), and I had been worried about a possible scarcity of animals. Nothing could have been further from the truth. The weather was pleasant during the day, and we wore jackets in the early morning and in the evening. I really lucked out by stumbling upon Paperjet Travel. Trip of a Lifetime.

Christine   –  
Singapore SG
Visited: May 2018 Reviewed: May 12, 2018

Email Christine  |  20-35 years of age  |  Experience level: first safari

Reliable, professional and friendly, first class service throughout
5/5

PaperJet Travel made our first safari experience a dream come true. From advicing on the best timing international flights to take, to booking all our domestic connecting flights, car transfers, the loveliest lodges within our budget (Kings Camp in Timbavati and Nottens Bush Camp in Sabi Sands were perfect) and hotel in Joburg for our overnighter, Justin from PaperJet saw to our every need and made things seamless and fuss-free for us. While emails might take a while to get a reply at times during their peak periods, at other times promptly addressed within a day or two, no question was deemed irrelevant by them and we always received detailed information and assurance. Even when on the safari, we enjoyed peace of mind knowing that Justin would be just a call or message away when he reached out to us to check that all was progressing well. Overall, we couldn't praise PaperJet enough and were extremely pleased with ourselves for making the right choice to go with them. One couldn't hope for more!

Nick R   –  
New Zealand NZ
Visited: April 2018 Reviewed: May 6, 2018

Email Nick R  |  50-65 years of age  |  Experience level: first safari

Family experience of a life time made easy
5/5

PJ headed by Justin managed our Phinda experience flawlessly. Highly professional and communicative throughout. If its your first time for such an adventure these are the guys to work with.

Daniel   –  
Argentina AR
Visited: March 2018 Reviewed: Mar 15, 2018

Email Daniel  |  50-65 years of age  |  Experience level: 2-5 safaris

Very good safari experience
5/5

We received a very cordial and formal treatment from Paper Jet. In particular Justin with whom we were in contact offered us different alternatives and suggestions to have a good experience in the short time we had available (2 nights). In the Mavela lodge in which we were staying the attention was very good and we enjoyed the time of the game drives early in the morning and at sunset. The food and facilities were of very good quality as well as the treatment of the guides and the employees of the lodge. The grass was very high which conspired to see a lot of wildlife but we could also appreciate rhinos, cheetahs and lions in the different game drives. The transfer from Durban to the lodge in the company of Justin were very enjoyable in the company of Justin with whom we could talk about different topics. On our way back, as we had time before leaving from Durban to Johanesbourg, we were able to visit Durban enjoying a city tour that we had not originally planned.

Han   –  
Singapore SG
Visited: January 2018 Reviewed: Jan 30, 2018

Email Han  |  20-35 years of age  |  Experience level: first safari

Exceptional Safari Experience
5/5

From start to finish, my wife's and my first safari experience exceeded our every expectation thanks to PaperJet Travel, and in particular Justin. Justin was very informative, responsive and helpful from the time we first enquired, right up to our trip close to 11 months later. As it was our honeymoon, he recommended a few properties on the intimate Phinda Reserve. We eventually decided on his first choice for honeymooners, Vlei Lodge.

We were even in contact with Justin at 4am, an hour plus prior to our flight into Durban due to some minor hiccups in flight timing and his replies were prompt. Upon arrival in Durban, Justin and his colleague Atang personally came to pick us up to head to the reserve 3 hours away. The 3 hours just flew by thanks to the engaging conversation we had throughout the journey.

The lodge and reserve were simply breathtaking. We were pampered silly by the 24/7 hospitality, and had countless encounters with the wildlife during our twice daily game drives, which were led by our experienced guide and tracker. Before we knew it, the 3 days in paradise just whizzed past and we see the familiar faces of Justin and Atang once again to send us to the airport.

We really couldn't rave about the trip more! Justin is simply amazing at what he does, and it was a pleasure getting to know him. We can't wait to book our next safari adventure with PaperJet again!

Eoin   –  
Australia AU
Visited: January 2018 Reviewed: Jan 29, 2018

Email Eoin  |  20-35 years of age  |  Experience level: 2-5 safaris

Exceptional
5/5

Justin and Atang are utmost gentlemen, from the very first email to dropping us off are the airport they were both highly knowledgeable and attentive. The attention to detail is stunning. They brought us to Phinda and the conversation there and back was eye opening. I learned more about S.Africa in those 3hrs then whole month we had spent in the country. They were able to give us lots of options for safari's with much better rates then dealing directly with a lodge. I couldnt recommend them more.

PR   –  
United States US
Visited: December 2017 Reviewed: Jan 20, 2018

Email PR  |  35-50 years of age  |  Experience level: first safari

Justin was amazing.
5/5

After trying to coordinate a safari on my own, I eventually sent multiple emails out to several travel companies that had good reviews. The customer service and rates that I received from Justin blew them all away. He was so responsive and helpful, and also super considerate in helping us plan our trip and giving us tips as well. I would absolutely recommend paperjet and Justin!

Elizabeth   –  
United Kingdom UK
Visited: November 2017 Reviewed: Dec 31, 2017

Email Elizabeth  |  20-35 years of age  |  Experience level: first safari

Perfect First Safari Experience
5/5

My boyfriend and I booked a 3D2N safari at Elephant Plains Game Lodge in Sabi Sands to round off our first trip to South Africa in November, and I could not recommend Paperjet Travel more highly. It was my first safari so I didn't have any experience booking/know what to look for, but from the very first communications Justin was incredibly helpful. He provided several options based on our requirements and budget and included additional transfer options (including private road and air transfer) - we ended up booking Elephant Plains as I had read very positive reviews on TripAdvisor about the lodge itself and the Sabi Sands reserve, and it was the perfect first safari experience! Justin always went above and beyond to make sure we had all the information we needed, and was always very quick at getting back to all my messages and questions (of which there were quite a few!). I would definitely use Paperjet Travel again - Justin provided a 5* booking experience and I would highly recommend to anyone looking for a perfect safari holiday. Thank you Justin!

Mike   –  
United States US
Visited: December 2017 Reviewed: Dec 28, 2017

Email Mike  |  35-50 years of age  |  Experience level: first safari

Exceptional Experience
5/5

We needed to book very last minute, and PaperJet came through in spades, from the first, fast response which was also very thorough and detailed. In fact, I was not sure if a trip to Madikwe Reserve would be possible so last minute, but Justin was exceptionally helpful throughout the process, and no small detail was left out. We got an excellent ground transfer from JNB airport and back. The lodge, Rhulani was luxurious, and we were able to have fantastic four-night, memorable first safari. Would highly recommend!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
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