Reviews

Sort By: Date Most Helpful Rating 61-70 of 92 Reviews
Kereiya Jacob   –  
Tanzania TZ
Visited: May 2018 Reviewed: Jun 20, 2018

Email Kereiya Jacob  |  35-50 years of age  |  Experience level: over 5 safaris

The Tour was outstanding great Service
5/5

Personalized service – 10 day Kenya Wildlife tour and Mombasa beach holiday
I contacted John Peter of African Paradise safaris when I had 25 passengers from Pakistan travelling to Kenya; I had to accompany my clients to Kenya as a tour leader. John Peter responds promptly to all my inquiries. He had everything organized and ready for our clients. During our visit to Masai Mara, Lake Naivasha, Amboseli, Lake Nakuru and Mombasa beach all people were very nice. Every client went home satisfied and happy for the work well done. The cost was very competitive as compared to other the companies. The Safari Guides were very informative and patients. As you know organizing and making all travellers so happy and jovial in a big group is very difficult African Paradise Safaris did it. Thank you African Paradise Safaris and your team.

mary   –  
Kenya KE
Visited: June 2018 Reviewed: Jun 18, 2018

Email mary  |  20-35 years of age  |  Experience level: over 5 safaris

awesome, wonderful, above expectation absolutely fantastic...
5/5

wonderful experience
I contacted African Paradise safaris - john , for flying package for my passengers from Miami, it was last minute booking, hotels were full and flight were also hard to get. African paradise tried all they could secured a room and flights and to be precise, my pax were the undecided type and alcoholic" you can imagine all the effort you need to put to make them happy, this morning i have received the very best comment from them, everything was well planned and they enjoyed every bit, from reception to transfers. They promise to travel with African Paradise always..............i quote " it was waonderful, and absolutely fantastic, value for money and we look forward to seychelles" thank you

Mark   –  
United States US
Visited: June 2018 Reviewed: Jun 18, 2018

Email Mark  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Mark and not that of SafariBookings.
Do not do business with African Paradise Safaris
1/5

I bought a 7-day 6-night group safaris from African Paradise Safaris. It turned out there was no such safaris.

They subcontracted my safaris to Africa Natural Safaris, which does not have a license to operate. I was shuffled between 4 different safaris groups in seven days. It was a disaster. Do not do business with this company

Reply from Paradise in Africa Safaris
Reply from Paradise in Africa Safaris
Posted on Jun 18, 2018

Dear Mr Adam,
Thank you very much for the review. I apologies for not meeting your safari expectation.
When you wrote to me in regards to the service. Yes I advised you that I sub contracted Africa Natural safaris. One thing in Tanzania - If you are not registered tour operator your vehicle cannot entered National parks. So the Africa Natural Safaris is a registered tour operator.
You mentioned well that the tour was good and the problem was breakdown of communication. In budget joining tour, some time you might join 2 or more groups going in the same area.
Initially remember the package I sent to you, you were to do 2 nights in Serengeti but when Geoffrey came to take collect the payment. You changed and stated you want a tour which will have 3 nights in Serengeti. And it was few hour (less than 15hrs) to the departure time. Now we had to joining you to the group you had requested initially, And because we had another group extending in Serengeti we joined you to the other group - so that we can satisfy you staying 3 nights in Serengeti National Park.
You changing the program last minute when company representative is collecting the payment, made everything out of order. In which the services was provided, the problem was joined in several group which was a result of you changing the program, less than 15 hour to the departure time.
I listen to your dissatisfaction and we refunded you all the profit we made for your package- which was delivered by Jacob under my instruction.

Justine   –  
United States US
Visited: June 2018 Reviewed: Jun 15, 2018

Email Justine  |  20-35 years of age  |  Experience level: first safari

Cheap but Unorganized!
4/5

First off I would recommend this company but only because it is extra cheap for the same vacation you would get with a safari company that charged double. You must be aware that regardless of what budget company you use, you will not be going on safaris with this company rather you are joining groups of others going to the same location as you aware temporarily. Example: I was picked up at the airport and taken to a hotel where I thought I was joining my tour but the group that picked me up didn't share my whole itinerary only the next two days and then i was shuttled to join a group sharing my next two days. Every other day I had to worry that I would actually be sticking to my itinerary African Paradise Safaris sent me. Of course that didn't happen. I booked Maasai Mara, Lake Nakuru, Amboseli with solo lodging and a lot of afternoon game drives..instead they took me to Maasai Mara, Amboseli, Lake Nakuru where I had to share a room and ended up with morning drives and really long drives to the next location following the drive. Maasai Mara to Amboseli ended up being 12 hours in the car just to transit. My itinerary included a Maasai Village tour with no additional fee..I was asked to pay $10. The tour guide called African Paradise Safaris and they declined to pay for it at first. Great to see the animals but it did not feel like a vacation.

Godfrey A Ngaiza   –  
Tanzania TZ
Visited: March 2018 Reviewed: Jun 10, 2018

Email Godfrey A Ngaiza  |  20-35 years of age  |  Experience level: over 5 safaris

Safari to Masai Mara, Serengeti and Amboseli
5/5

I am Africa Natural Tours from Arusha/Moshi Tanzania, in march l had 16 clients who booked to go to Kenya and then l contacted to African Paradise Safaris, the whole trip was good and they were much satisfied. Thanks so much for your great services

l recommend this company to every one, it is so nice and organized company

Kristin   –  
United States US
Visited: April 2018 Reviewed: May 3, 2018

Email Kristin

Exceptional service and the experience of a lifetime!
5/5

We had the most amazing safari while in Tanzania thanks to African Paradise Safaris. Everything was perfect, from start to finish. We were very impressed with the level of service we received, even before leaving for the trip. John Peter, our contact before arriving, was incredibly helpful and responsive to all of our questions and requests. Jacob, his partner, took the time to meet us when we arrived in Arusha to go over our itinerary and make sure all our questions were answered. Our driver and guide Solomon, was also kind enough to meet us before the trip to go over everything with us, as well. Service was just above and beyond.

Everything about our safari was what we had hoped for and more. Based on the communication and level of service we received before the safari, we knew that we were in good hands and that we didn't have to worry about anything. And that was true. Every detail was taken care of. It made our trip completely stress free. The accommodations we stayed at were lovely and unique and we enjoyed each one. We saw tons of animals (including the Big 5), a leopard make a kill, and the migration!

And Solomon. We can't say enough good things about Solomon. He was so incredibly knowledgeable about every animal. He could spot animals hiding miles away and he truly cared about our time there and the experience we had. He was always on time, helpful, kind, and easy going. He answered all of our questions and made our safari really special. We were so lucky to have him as our guide!

We had a glorious, magical experience that we will treasure always. Our deepest gratitude to African Paradise Safaris for such a beautiful trip. We will be highly recommending the company and Solomon to our friends and family and hope to have the good fortune to be able to return ourselves one day.

Matt, Michelle and Micheal   –  
United Kingdom UK
Visited: August 2017 Reviewed: Jan 22, 2018

Email Matt, Michelle and Micheal  |  20-35 years of age  |  Experience level: first safari

Cannot fault John Peter or Our guide Jackson
5/5

From start to finish the correspondence with John peter was fantastic, very helpful and accommodating.
My wife was meant to be taking her father for a week trip for his 60th.
It turned out She wasn’t able go so John peter had to change all details to mine and nothing was too much trouble.
On arrival we were met by a very nice lad who took us to our hotel where John peter met us!!
He had had some personal problems but went out of his way to meet us to explain and introduce our guide Jackson!!
The next morning Jackson picked us up to start our safari, starting at the Maasai Mara then Lake Nakuru and finishing off in Amboseli!!
Jackson did not disappoint in the slightest, his knowledge of the animals and the reserves was amazing and he got us right where we needed to be, so much so we all started calling him the Jackson big 5!!!
All the travelling from different areas we well planned with plenty of stops for good food and to stretch our legs.
Due to us booking our flights we were looking at a long stay at the airport before our flight, so Jackson organised A place so we could shower, rest and chill instead of sitting in an airport
I can’t fault these guys and will definitely be using John Peter, Jackson Big 5 and African Paradise Safaris again.

Cristina & Geofrey   –  
Romania RO
Visited: December 2017 Reviewed: Jan 3, 2018

Email Cristina & Geofrey  |  20-35 years of age  |  Experience level: first safari

The planing of the trip was great from the beginning until we returned home!
5/5

We had a 15 days trip in Kenya and we booked everything with African Paradise Safari - the hotels and accommodations, drivers, guide, etc. They took care of everything, from the moment we arrived - we had a guide with a car, started with visiting in Nairobi the Giraffe orphanage and baby elephants orphanage, and then started a 9 days safari in Masai Mara, Amboseli, Naivasha, Nakuru, followed by 6 days in a resort in Mombasa. They managed to resolve all situations that occurred - for example the plane from Nairobi to Mombasa was canceled and they booked the first flight available, arranged a car to take us back to the hotel until the next flight. The guides were all very nice - we had 3 guides, one for Nairobi, one for Mombasa and one for the Safaris. They all spoke English, made us feel welcomed. For the safari the experience was so great, as the guide drove us so close to all animals, answered all our questions and made sure we were safe at all time. Our agent, John Peter answered all the time very prompt to all our questions, gave us advises prior to the arrival, texted and called very often during the trip to make sure we are enjoying.

We recommend African Paradise Safari, they respected all we have agreed before, made us feel very safe and welcomed in all the vacation, and helped us to discover Kenya. It is a beautiful country, a great experience with safari, visiting the Masai tribes, wild animals that you can see so close, beautiful beaches, snorkeling, dolphins, great weather, very very nice people, we have never met so warm people, opened to help you even without asking, we heard beautiful life stories and lived a unique experience. Go with the flow and immerse in the culture there, its beautiful.

Mr Ajit Gokhale   –  
India IN
Visited: October 2017 Reviewed: Oct 27, 2017

Email Mr Ajit Gokhale  |  50-65 years of age  |  Experience level: 2-5 safaris

African Paradise An Experience of Life Time
5/5

The planning of the 9 nights and 10 days of tour to Masaimara and Sinergatti started about 6 months back for the trip on 14th Oct.2017. The information provided by Mr John Peter was not only extremely friendly and very detailed but was to the point.He gave very useful information which saved our Hot Air Ballooning cost substantially.
Since it was our first venture with him ,we were slightly skeptical at the time of handing over the entire cash amount to him .However the kind of CBM ( confidence building measures) like making me to talk to another fellow Indian from Indore, melted away all my apprehensions.

It will be a very bold statement to say that all the driver cum guides were excellent but our complaints were promptly solved . Mr Peter is always available on phone or on what's app and responds promptly during the tour for correcting situation. Most the guides were very informative and knowledgeable.
The camps selected for our stay were really really par excellence from boarding and lodging angle.The Land cruzers used were very well maintained. All the guides were very punctual and equally flexible in accommodating out last minute request.

I have no hesitation in recommending African Paradise for others.

Annette   –  
United States US
Visited: October 2017 Reviewed: Oct 21, 2017

Email Annette  |  35-50 years of age  |  Experience level: first safari

Experience of a lifetime!
5/5

We were not sure what to expect and everything about our Safari exceeded our expectations. Our guide Frank was on time in our hotel lobby and a joy from the moment we met him. He became a friend on the trip and it was great to experience the Serengeti and Nongorogor crater with him. He explained to us in our first briefing that there are no questions we could not ask and that not to be shy! We learned so much and saw more animals than we could have ever hoped for. A highlight was seeing a Lioness chase a pack of zebras! Frank knew where to go and had a lot of information at hand. Our night at the Kati Kati camp was exciting as we heard a lot of animals around the tent, food and service here was incredible for a tented camp in the middle of nowhere (literary) and the Rhino Lodge on the second night was very comfortable and the service team so brilliant. I left my purse in the restaurant (with my money and passport in it) and they brought it right to the room! We were in good hands from start to finish and would recommend this experience to all our friends. Thank you so much to Frank our #1 Guide!!!!!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 86
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Paradise in Africa Safaris, not SafariBookings