SafariBookings has received complaints from clients about Congo Discovery Safaris.

Reviews

Sort By: Date Most Helpful Rating 31-40 of 79 Reviews
Khaled   –  
Netherlands NL
Visited: September 2018 Reviewed: Oct 26, 2018

Email Khaled  |  20-35 years of age  |  Experience level: first safari

CONGO DISCOVERY SAFARIS COMPANY IS THE BEST
5/5

Last week I went on a safari booked through Congo Discovery to hike in Nyungwe Fores and see Gorillas in Kahuzi Biega National Park, and it was fantastic! It was an incredible trip that we'll remember for a lifetime. All of our guides in Rwanda and Barack in Congo were extremely knowledgeable and professionals, our lodges, hotels and camps were amazing,
everything was quite perfect, Thanks Barack and Ken :)

Lee   –  
United Kingdom UK
Visited: October 2018 Reviewed: Oct 22, 2018

Email Lee  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Lee and not that of SafariBookings.
Fraudulent operator
1/5

I need to make people aware of a major issue and prevent others being ripped off. I have travelled in 80+ countries, and never had an experience like this.

Initial contact: speedy response by Barack to all queries. I booked a gorilla trek plus volcano climb in DRC, and paid the deposit. It then became difficult to get a response to further messages.This was until asking me for a balance payment 2 months before the tour - he said the national park had started calling them 'asking for the money'. They also asked for a scan of my passport, to arrange my DRC visa directly.

However, Virunga Park closed several months ago, due to safety concerns, plus an ongoing ebola health risk. I contacted the park directly - they confirmed they will be closed for at least another 4 months, have not been and will not be taking payments for permits, and nobody can (legally) enter the park.

This company never told me about the closure, and tried to fraudulently obtain funds from me for permits and a tour that can not exist (in addition I have heard no reply about refunding my deposit - surprise surprise). Also, a DRC visa can not be obtained with a passport scan, other documents/photographs are needed to make an application.

Do not give this company you money under any circumstances!

Daniel   –  
France FR
Visited: September 2018 Reviewed: Oct 10, 2018

Email Daniel  |  20-35 years of age  |  Experience level: first safari

Great DRC trip with friendly and competent organisation
5/5

I did a short trip to Bukavu, Kahuzi Biéga Parc and Lwiro. The organisation with Barack went very smoothly for the visa barely two weeks before my arrival. Once in DRC, our communication stayed very good, adapting to and anticipating constraints when I expressed wishes. The driver called Junior was also very friendly and helpful all the way. There was never any bad surprises with them, always in good hands. If I could give more stars I would. Thank you Barack and Junior!

Angy Abbruzzese   –  
Mexico MX
Visited: August 2018 Reviewed: Sep 19, 2018

Email Angy Abbruzzese  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome and unforgettable visit that ended with a magical trip to Nyungwe Forest
5/5

In my life I have been in two or tree Safaris at least because I really enjoy this activity. However, I should state that at Congo Discovery they are outstanding doing what they do. It was very easy to work with them as they are very well organized, informative and efficient. My visit was awesome! Everything was so perfectly dealt with; and on top of it I ended with a magical trip to Nyungwe Forest. I highly recommend booking safaris to Uganda and Rwanda through Congo Discovery, Noela and Barack are amazing and their Insight on Rwanda is extraordinary! This was an memorable experience in all possible ways.

Yana   –  
Ukraine UA
Visited: August 2018 Reviewed: Sep 15, 2018

Email Yana  |  20-35 years of age  |  Experience level: first safari

I'll never forget this summer thanks to you! )
5/5

We had an excellent time! Uganda is an unbelievably beautiful place! The landscape and surroundings of Kisoro and Bunyonyi are just mesmerizing! The Driver Guide was professional and knew the whereabouts of the animals in all the parks. During our Safari we were lucky enough to see 6 Lions and Gorillas, Thanks Ken

Petch   –  
Thailand TH
Visited: July 2018 Reviewed: Sep 1, 2018

Email Petch  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Petch and not that of SafariBookings.
Fraud
1/5

I booked a tour with full payment but had to cancel because I was worried about Ebola outbreak in DRC. Barack, the head of the company, promised to refund me 80% of my payment according to the policy. It's been more than 3 months now but still hear nothing from him. Very dishonest and unreliable.

Alexandra   –  
France FR
Visited: July 2018 Reviewed: Aug 22, 2018

Email Alexandra  |  35-50 years of age

Une belle rencontre
5/5

Great driver who know everything and everybody in Goma ... Situational awareness at its top and a great person.

Adriana   –  
Brazil BR
Visited: August 2018 Reviewed: Aug 21, 2018

Email Adriana  |  35-50 years of age  |  Experience level: first safari

Knowledgeable, Reliable and Friendly
5/5

The company is reliable, and its head, Barack, is very knowledgeable about local history, lore, and safety issues. Also extremely friendly!

Congduc   –  
France FR
Visited: May 2018 Reviewed: Jun 13, 2018

Email Congduc  |  35-50 years of age  |  Experience level: 2-5 safaris

Great tour in Uganda! Excellent guide and organization
5/5

Great organization, they handle my trip very professionally!

Adam   –  
United Kingdom UK
Visited: April 2018 Reviewed: Jun 8, 2018

Email Adam  |  20-35 years of age  |  Experience level: 2-5 safaris

The best tour company out there!
5/5

Both the gorillas & Nyiragongo Crater have been on my bucket list for a long time.
I decided to bite the bullet and spent hours researching your companies and costs. The same name “Barack” kept appearing.
Barack, Kennedy, and the team were amazing from start to finish. Communication, cost, and work ethic were all top class. I would recommend them 100%

Disclaimer

  • All corporate and/or tour info is provided by Congo Discovery Safaris, not SafariBookings