Reviews

Sort By: Date Most Helpful Rating 161-170 of 428 Reviews
Helene   –  
United Kingdom UK
Visited: June 2018 Reviewed: Aug 8, 2018

Email Helene  |  20-35 years of age  |  Experience level: first safari

Honeymoon to Cape Town, Winelands, Kruger, and Victoria Falls
5/5

Heidi at Pembury Tours is the greatest! She was so helpful and quick with all responses in the planning process. She planned us the most amazing honeymoon. I am so glad we used this service because there’s no way I could have organised such a smooth and enjoyable trip on my own. We never once were left waiting on a transfer anywhere. All of our local guides were knowledgeable and respectful. And the safari was a once in a lifetime experience. We saw more incredible anaimals than we imagined possible. I can easily recommend Pembury Tours to anyone looking for a wonderful trip to Africa!

John E.   –  
Thailand TH
Visited: June 2018 Reviewed: Aug 6, 2018

Email John E.  |  65+ years of age  |  Experience level: first safari

Very professional
5/5

Everything was arranged perfectly by the very helpful Laurette at Pembury Tours

Heather   –  
United States US
Visited: July 2018 Reviewed: Jul 26, 2018

Email Heather  |  35-50 years of age  |  Experience level: first safari

Wonderful communication, very thorough planning, quality bookings.
5/5

Gail Davis was AMAZING. I always plan my own trips but I am so glad that Gail was on board. I found Pembury just searching on the internet. I sent a request and she got back to me right away. Gail was very patient, as we did not commit right away. A trip of this magnitude takes thinking about. Gail was very respectful of our budget. All the accommodations were just what we needed and the safari location she choose for us was perfect. During our trip she was very accessible. We are from the U.S. so we had tons of questions from cultural to parking to restaurant recommendations. Gail answered them all in a timely fashion. We have a few very minor hiccups on the trip and Gail was more than happy to help (no trip is without them). The locations she choose for us to stay were is great spots of touring. She handled all the rental car "stuff" and made sure we had all our creature comforts. I would not hesitate to recommend Gail and Pembury tours.

Michele   –  
United States US
Visited: July 2018 Reviewed: Jul 24, 2018

Email Michele  |  50-65 years of age  |  Experience level: first safari

An Epic Safari Vacation Thanks to Pembury Tours!
5/5

From the very first email to get a quote to the last day of our trip, Tammy of Pembury Tours was amazing. Our group of six had never been to South Africa before and Tammy patiently answered our many questions quickly and thoroughly. We spent seven months planning and she hand held us all the way through. We traveled to Capetown, Private Game Preserves in Sabi Sands and Timbavti, Zambia, Zimbabwe, Botswana, then finally Johannesburg over 3 weeks. Tammy arranged the excellent guides, transportation, hotels, and activities, and even recommended restaurants. As we all know when you travel, not everything goes as planned but when it doesn't go as planned, Tammy immediately took action and all was resolved. I have already recommended Tammy and Pembury to a friend who is planning a trip at the end of the year. Thank you Tammy and Pembury Tours!

Denver   –  
Australia AU
Visited: July 2018 Reviewed: Jul 21, 2018

Email Denver  |  35-50 years of age  |  Experience level: first safari

outstanding and highly professional service
5/5

I live in Australia and felt it was a big risk using a travel agent in another country but did so because of reviews on Trip Advisor form foreigners who had done the same - best thing I've done in along time!!
My consultant was Tammy Harding who replied to my email the same day, after that it was just more of the same excellent level of service in all aspects.
Tammy gave us options we hadn't considered, made the necessary arrangements and kept in contact whenever needed.
Our holiday exceeded our expectations and Tammy played a major role in all of it, we cannot wait to do this again and I will go straight to Pembury and hopefully Tammy again.

Brian K   –  
United States US
Visited: July 2018 Reviewed: Jul 20, 2018

Email Brian K  |  50-65 years of age  |  Experience level: first safari

Outstanding travel experience arranged by Tammy at Pembury!
5/5

We are currently on the last night of our 18day adventure arranged by Tammy at Pembury tours and have been very impressed. Generally I am the one in the family arranging the logistics of our travels so I do have a background knowledge of the intricacies of putting together an itinerary. Having Tammy as our travel consultant was a trip saver. She seemlessly and, apparently, effortlessly handled some unique challenges such as a regional airline losing flight certification 2 weeks prior to our departure as well as an emergency airline booking issue not due to Pembury. She guided us in the right direction by dividing 4 days of safari between 2different game reserves—each with its own unique experience. In addition, she arranged for a day trip to Chobe which was complimentary to our outstanding Timbavati and Sabi Sands adventures. (Simbavati had great facilities with a most cohesive service oriented staff while Idube had rich safari sightings with an expert guide, Owen). Tammy understood our desires for lodging with a lovely final stay at Jo’berg at The Residence.
Highly recommend Tammy and Pembury!

Goldy   –  
United States US
Visited: July 2018 Reviewed: Jul 18, 2018

Email Goldy  |  20-35 years of age  |  Experience level: first safari

Lot's to Experience. Lot's to See
5/5

First of all we want to thank Kerry from Pembury tours for planning an absolutely perfect holiday. During our two week visit to Africa we went to 3 different Safari lodges, Victoria Falls and Cape Town. Time was spent in South Africa, Zambia and Botswana.

We would highly recommend Kerry and Pembury Tours as the entire trip went very smoothly and she was easy to get in contact with via email while we were away in order to make some changes to the itinerary due to weather. We provided her with a general idea of what we wanted to see and see did the rest. Once we arrived we were met at the Airport and provided with a binded book of our itinerary and it was very detailed with the what, where and when of each day's activity.

We did get to the see the Big 5 and the ugly 5. Having done the 3 different Safari lodges they did all offer something different and they all were great. The Simbavati lodge we felt had the best accommodations and the best service from the staff. These were also the only drives we were able to see Rhino's. The Inyati lodge we felt had a large property which to explore. It did not feel at all repetitive each day because we were always going to a different part of the reserve. This was the only reserve that we were able to spot a Cheetah and the wild dogs. The Elephant Lodge and Choble were amazing by the size of the herds of Elephant and Buffalo that we came across. What we enjoyed about the Elephant Lodge was we did an all day drive. This allowed us to get deep into Chobe and felt as if we were out on our own and did not see many other vehicles during this time. Every lodge was fantastic.

Victoria Falls certainly was flowing. We did get soaking wet but our guide did provide us with rain jackets before walking up. Seeing the rainbow coming up for the falls was certainly a sight to see.

Shark Cage diving was an experience. When we were out there 5 sharks came up to the boat. The sharks were quick so you only had a few seconds to catch a glimpse of them before they swam off. The huge swells in the water added to the challenge of catching a glimpse.

Thank you for all your help planning out our holiday!

Sally   –  
United States US
Visited: June 2018 Reviewed: Jul 18, 2018

Email Sally  |  65+ years of age

Pembury Tours and Kerry Ririe were wonderful - very organized and good communicators.
5/5

Through a friend in California - Pembury Tours was recommended to us. We also requested Mario Alexander, who is a tour guide for Pembury Tours. Kerry did all of the communicating and organizing for us and followed through with our request for Mario. We were only in Cape Town for two nights and then spent two nights in the Wine Country..............Pembury Tours and Kerry arranged for our pick-up at the airport, a day touring Cape Town surrounds, and a guided tour of the wine country. All the details were exactly as planned. Mario was excellent as he was very friendly, very knowledgeable, and very passionate about his South Africa. We had a wonderful time.

Kathy   –  
United States US
Visited: July 2018 Reviewed: Jul 17, 2018

Email Kathy  |  50-65 years of age  |  Experience level: first safari

South Africa>Zambia>Zimbabwe>Botswana
5/5

Our safari, planned by Laurette at Pembury Tours, was beyond anything we could have imagined! First, the communication during planning was excellent. Our questions were always answered, in detail, by the next day and the places she choose for us were amazing. Every transfer and activity was in order and the voucher system she used told us where to be, at what time, and who would meet us. Everyone was all ways there on time or earlier. I have recommended Laurette at Pembury to friends and family and would suggest anyone planning a safari use her for their booking. She gave our family the trip of a lifetime! You rock Laurette!

Bonnie   –  
United States US
Visited: June 2018 Reviewed: Jul 12, 2018

Email Bonnie  |  50-65 years of age  |  Experience level: first safari

A trip of a lifetime!
5/5

Words can’t describe the experiences we had on our South African vacation. Heidi, our tour consultant, was responsive and extremely helpful from the first point of contact. We emailed back and forth for months to ensure our itinerary was exactly the way we wanted it. Heidi also provided many itinerary options, made suggestions and took the time to get to know the kind of vacation we were expecting. She selected premium hotels, safari camps, tour guides and drivers. Careful attention was given to inter country flights, timing of activities and drivers between airports, hotels and longer drives within Kruger. The safari portion of the trip (six nights at two camps) was perfect! We saw the big five along with too many other amazing animals and birds to name. The camps were small and very comfortable with absolutely delicious food in an environment surrounded by watering holes and animal viewing via binoculars right in the middle of the bush. In summary, everything was absolutely perfect! We were amazed at Heidi’s attention to detail and selection of tours, hotels, drivers, guides and flights! You can’t go wrong with Pembury!


Average User Rating
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