SafariBookings has received complaints from clients about Trip Advisor Africa Safaris.

Reviews

Sort By: Date Most Helpful Rating 91-100 of 162 Reviews
Anna   –  
Germany DE
Visited: October 2018 Reviewed: Nov 18, 2018

Email Anna  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Anna and not that of SafariBookings.
Great Trip but ....
3/5

First, I can't emphasize enough how beautiful and scenic landscape and wild-life watching is! Our Tourguide showed us great places. Since all tour operators do more or less the same (travel plan, camping sites, food) its maybe important to know how Trip Advisor Safaris works: Its not an operator, but it provides your booking to sub-contractors. For example, the woman who took our payment was from Seven Wonders Safari, other people in our group booked at Hekima Safari... I don't say it's not good or bad, it's just not transparent and you feel that it doesn't matter at all which organisation you choose (at least in this price range). We definitely got a good deal with Trip Advisor Safaris, since they charge less than other organisations.

What I didn't like so much was the communication. Before we paid the deposit communication was fluent, after having paid, questions weren't answers anymore. This doesn't raised my trust but in the end everything worked out well and we were picked up at the airport as promised. The second thing I didn't like that much was our tour guides attitude from time to time. On our first day Umar guided us. He was really great and told us a lot interessting things. Unfortunately, he had to leave after the first day (for personal reasons as he told us) and was replaced by Amani. For my impression, Amani seemed a bit rude and not very motivated. One day he had our binoculars in the trunk and refused to get them for us even if we pleased him several times. As you can imagine... being on a safari without binoculars is not that helpful ;-) The worst thing for me was when he got off road once to get closer to a group of cheetahs (in his defense, a member of the group coerced him to do so) but it's forbidden to leave the trail and the protection of animals should weigh higher than annoying tourists. I know, a lot of tourist want to get as close as possible to the animals but Serengeti is not a zoo and I expect guides to follow the parks rules.

Even if I complained a lot it was an unforgettable trip and I can recommend strongly to do it - no matter with which organisation. By booking Trip Advisor Safaris you get the same quality as by any other organisation as long as your willing to deal with some intransparencies.

Raquel   –  
Portugal PT
Visited: November 2018 Reviewed: Nov 13, 2018

Email Raquel  |  20-35 years of age  |  Experience level: first safari

The safari was amazing, great guide and cooker!Once in a lifetime.
5/5

Everything just worked fine. Our tour operator , Seth, was 24/7 available and reachable. Just suggested directly some things to improve for a clearly communication.

Nikki Zayne   –  
Canada CA
Visited: July 2018 Reviewed: Oct 25, 2018

Email Nikki Zayne  |  20-35 years of age  |  Experience level: first safari

Tanzanian Safari 5-star
5/5

We had an amazing time on our 4 day safari, our driver Max was so informative, helpful, and has an amazing eye for finding all the animals us normal mortals can't see. We went to Tarangire for 1 day, Serengeti for 2 days and Ngorongoro Crater for 1 day, this was the perfect amount of time for us we got to see 4 of the big 5 (missed out on seeing the Rhinos). A helpful tip is that all payments is to be made by cash (in Tanzanian Shillings)

Srishti Rongpipi   –  
India IN
Visited: October 2018 Reviewed: Oct 25, 2018

Email Srishti Rongpipi  |  20-35 years of age  |  Experience level: 2-5 safaris

The Ultimate East Africa Adventure
5/5

I am from India. It was going to be my first time ever in a different continent so I just didn't just do my due research, I went overboard with it. I emailed almost a 100 companies and scrolled through websites after websites to get the best estimate of prices, places and packages. So it's fair to say I had a good idea about everything. But when I saw Trip Advisor's price and package, I couldn't believe my eyes. Not only was Seth Vincent the quickest one to respond to my mail, he had the best, most budget friendly package of them all! I noticed companies would automatically hike up their price if there was a mention of visiting two or more countries but Trip Advisor's price was drastically lower compared to any of them. Coupled with that, their's was the only package that offered a fantastic dinner at the luxurious Carnivore restaurant, visit to giraffe center and other activities, and stay at Meridian hotel on the day of arrival ALL FOR FREE. Their package also made sure we maximised our time by visiting as many different places as possible. They also offered a complimentary visit to Olduvai Museum in Tanzania. In short, their package was an all encompassing; wildlife safari, cultural and educational in nature. Thus, we got to experience Kenya and Tanzania in all its trueness.
More than any of that, it was the people involved that made our Africa experience so much more worthwhile. I am an anxious individual pre trip, so I kept bombarding Seth Vincent, the director, with questions after questions everyday and he painstakingly and patiently answered all of them. We had an instant dynamic over the phone, he was reassuring, gave us many useful advices and customised an excellent package for us. He also kept in touch and reassured my father back in India, while I was in Africa with no network.
Reuben our guide in Kenya was amazing. He was so cautious about our well being. He was also a very smart individual; he and I had very interesting geo-political discussions on Africa during our long drives.
Godfrey, our guide in Tanzania, was an absolute sweetheart! He was such a charming person to talk to. With over 15 years of wildlife experience, he knew just about everything! From trees, to animals, birds, mountains, everything! He even carried a small, handy wildlife book that I borrowed from him to read during the trip. Him and the cook made us feel like royalty; keeping our table ready every night, cooking our requests and not letting us move a single muscle.
In short, the team made sure we had the ultimate East Africa Adventure. We saw all the animals, learned about their culture and history and enjoyed their ravenous food! We feel so incredibly grateful and happy to have found this company. They have become our friends and that made our trip so much more special!

Reema Teronpi   –  
India IN
Visited: October 2018 Reviewed: Oct 25, 2018

Email Reema Teronpi  |  50-65 years of age  |  Experience level: 2-5 safaris

A lovely Africa Adventure
5/5

It was just my daughter and I visiting Kenya and Tanzania. So I was quite apprehensive about the trip. But I needn't have worried at all! Trip Advisor Africa Safaris, specifically Seth Vincent, Reuben, Godfrey and the team took amazing care of us. As two women travelling alone in a different continent, I felt nothing but safe, secure and taken care of all thanks to the team. They were there at the Airport an hour before we arrived. Their coordination was incredible throughout the trip and we didn't have to worry about a single thing after landing. They made sure everything was smooth and automatic. We saw so many animals and learned so much about them through our experienced, well informed guides i.e Reuben and Godfrey. Visit to the museum and Maasai Village also taught us a lot of the culture, heritage and history. Our meals were always ready with careful preparation and the guides were so alert, accomodating and entertaining. Seth also kept in touch with my husband when I didn't have network to contact him. It was such a different experience for me as it was my first time camping and travelling so much, but I thoroughly enjoyed every bit of it. I also loved our complimentary dinner in Carnivore Restaurant in Nairobi a lot.
Overall, I couldn't have asked for a lovelier time. I experienced so much in such a short span of time, in so much comfort, all for a budget price! I've personally recommended them to all my friends and will definitely choose them again when I return! Lastly, I want to thank Trip Advisor Africa Safaris for giving my daughter and me the best adventure ever!

Amin   –  
Malaysia MY
Visited: June 2018 Reviewed: Oct 25, 2018

Email Amin  |  35-50 years of age  |  Experience level: first safari

Met expectations
5/5

We booked our toor on a very short notice but all was ready as we wanted it to be, nicely received in the airport, friendly people running our tour , driver, cook,, good vehicle, well managed program until we were sent back to airport on time to catch our flight onwards.
Going back we had no complains, only good memories, and desire to do it again.

Annalisa   –  
Italy IT
Visited: October 2018 Reviewed: Oct 23, 2018

Email Annalisa  |  20-35 years of age  |  Experience level: first safari

Super
5/5

I did 5 days of safari in Kenya, Masai Mara, Lake naivasha e lake Nakuru few days ago. It was the best experience in my life, everything was great. I want also to thank Vincent for understanding and patience towards me after my arrival a bit difficult. I lost the flight from addis for overbooking when i arrived in nairobi my bag was not there. Vincent did everything to make me feel comfortable and to make my safari great according to my needs, from the request to stay in a single room and from the request to arrive at the airport 1 hour earlier than expected. The safari was super thanks to the kenya but expecially thanks to the organization of Vincent and his agency, Trip Advispr Africa Safari.

Paloma   –  
Spain ES
Visited: September 2018 Reviewed: Oct 22, 2018

Email Paloma  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Paloma and not that of SafariBookings.
Worst than worst!!!Police do something!!
1/5

My first safari. I was saving many months and now I feel robbed! The owner still writes to me today asking not to write wrong review but doesnt care that everything went wrong , is a liar and like the rest of the comments said, is true he does not care. I did ask before booking if he had partners in Tanzania and said no, well that is a lie, Mr.Seth Vincent is partner with SANDLAND ( Abraham Shaidi who also ruin us). I see on another review that he lies again, he still has same partner. Same story first you pay (for us was 1750euros each for 8days safari) then he changes the itinerary. we did less than half of the games we paid for, one day car broke, (waited 5h) another day no entrance to park paid waited 4h, even we were stucked half a day on one accommodation Panorama camp"because it was not been paid for, the police had to come to rescue us, sounds incredible but this are only a few examples, I am sure I will get a reply full of lies but this company needs to be stopped , people save money to come to this beautiful countries to have the dream holidays and they are ruined like this is not right!

Annalisa   –  
Italy IT
Visited: October 2018 Reviewed: Oct 19, 2018

Email Annalisa  |  20-35 years of age  |  Experience level: first safari

Great!!!
5/5

I arrived in Nairobi on sunday after a long trip, and Vincent was there to wait me. We went with my driver to the decasa hotel and then I did a small tour in Nairobi. The hotel is easy but ok. The day later my safari started masai Mara and lake nakuru. It was like a dream. Vincent is a great person and he has done everything to be my safari SPECIAL!!!!

Julia   –  
Canada CA
Visited: October 2018 Reviewed: Oct 12, 2018

Email Julia  |  20-35 years of age  |  Experience level: first safari

Trip itself was wonderful
4/5

Overall we had a great experience, and definitely feel we got good value for the price we paid. I can't say much about the booking process, as I wasn't really involved. I did find the
payment method a bit odd, as I was told simply to "carry cash" the first morning, and then it turned out the idea was that we carried $3000 USD to make the payment. It worked out with visa, but cost extra money and time on the first morning.
The only other issue we ran into was that the itinerary we were given was completely unrealistic on a few of the days (meaning we weren't able to see/do all the things we had expected). It would turn out that there were 10+ hours of driving (which in itself we didn't mind), but the itinerary had said there would be a morning game drive/visiting of various sites etc but realistically there was zero time for that.
Other than these things we had a wonderful experience! Seth arranged for us to see all the parks we asked for, and we were able to stick to our budget. Our guide in Kenya, Ruben, was so kind and knowledgable and wanted to make sure we had a great trip! He was excellent at his job, and we were so happy with him as our guide. He went out of his way for us, and we feel very lucky to have had him take us through Kenya. We also had a great guide in Tanzania, Salim, who was equally knowledgeable and managed to find some very impressive animals for us!
I would recommend Seth for booking your trip, he delivered on what we asked for an we had an incredible and unforgettable experience! Just be very clear in your communications, and make sure you let him know what things are most important to you (we did this, and had no disappointments when it came to those areas!).

Disclaimer

  • All corporate and/or tour info is provided by Trip Advisor Africa Safaris, not SafariBookings