Reviews

Sort By: Date Most Helpful Rating 11-20 of 83 Reviews
Alan W   –  
Canada CA
Visited: August 2019 Reviewed: Oct 16, 2019

Email Alan W  |  50-65 years of age  |  Experience level: first safari

Incredible service and attentiveness
5/5

We found our ideal tour operator for our once-in-a-lifetime tour.

We researched many tour operators for our Tanzanian safari, some provided by friends and others through internet searches. Many were vague about services, only highlighted the "properties" where we could stay, or wanted money upfront before any hint was given of their capabilities.

Alym Bhanji at East Africa Wild catered to our unique itinerary without skipping a beat. And not only did he set up the itinerary, with all the highlights of each day, he posted it onto an interactive app that was even downloadable for times when we had no wifi service. And last minute changes because of airline or accommodation company hiccups? No problem. He handled them seamlessly while we were on safari and sent the updates to both us and our driver.

And our driver/guide, Carlos, was the best. All the other drivers sought him out for his encyclopedic advice, based on more than 25 years of guiding. We knew we were spoiled having him guide us through Tanzania.

I don't usually have a lot of praise for tour operators and travel agents. With my travel experience, I can often navigate my own way through needed itineraries. In this case, I knew I needed a real pro and we found him in Alym Bhanji with East Africa Wild.

Cherise   –  
United States US
Visited: August 2019 Reviewed: Sep 16, 2019

Email Cherise  |  50-65 years of age  |  Experience level: first safari

Our Kenya & Tanzania safari was a trip-of-a-lifetime and far exceeded our expectations!!
5/5

After reading tons of online reviews & corresponding with several safari tour operators, I decided to book my family’s 14-day Kenya/Tanzania safari adventure through East Africa Wild. During my initial phone conversation with Alym, it was clear that he is customer-focused and truly cares about his clients. He asked me questions and listened to my thoughts in order to understand my needs, desires & budget so he could design a customized itinerary specifically for my family. Alym is an expert planner…he is incredibly knowledgeable, detailed & responsive. He took care of every detail from the minute we were greeted at the Nairobi airport to the time we were dropped off at the Arusha airport to catch our return flight home.

East Africa Wild assigned private drivers/guides to us during our trip. Carlos was our tour guide in Kenya & Usiah was our guide in Tanzania. Their service was outstanding! Both of these guys were super friendly and went out of their way to make sure we were happy at all times. Carlos & Usiah were incredibly skilled at spotting the animals & knowing where to find them. We checked all the boxes on our list of “dream-come-true wild animal sightings,” and then we saw those rare animals again…and again! Carlos & Usiah also shared a lot of interesting information about the local people and their culture. We couldn’t have asked for better tour guides.

My family and I had been dreaming of taking an African safari for many years, and our recent trip far exceeded our expectations!! The people of Kenya & Tanzania are extremely friendly & welcoming, and the wildlife is unbelievable! There are no words to describe how awesome it was to have the amazing animals within a few feet of our safari vehicle and lodges/tents. We got some incredible pictures, but nothing compares to the excitement of being there to experience it in person. The Big Five…the wildebeest migration…I am still in awe!! Hopefully, I’ll be able to return to Africa to repeat this adventure-of-a-lifetime. If I do, I will absolutely reach out to Alym at East Africa Wild to have him plan the trip for me!!

Laheri Shah   –  
United States US
Visited: August 2019 Reviewed: Sep 2, 2019

Email Laheri Shah  |  65+ years of age  |  Experience level: first safari

Extremely pleasant, time concious management. Very helpful organising safari based on your need.
5/5

Quick communication response time. Service top class as discussed, understand customer needs and try to go extra length to fulfill reasonable requests.

Shamik Desai   –  
United States US
Visited: May 2019 Reviewed: Jun 25, 2019

Email Shamik Desai  |  20-35 years of age  |  Experience level: first safari

Adventures in Zimbabwe and Botswana including Victoria Falls and safaris
5/5

I would highly recommend Alym from East Africa Wild Adventures. The whole group is very detail oriented and accommodating. Their suggestions were great for our adventures in Zimbabwe and Botswana. We would definitely use them again!

Jessica Eremita   –  
United States US
Visited: May 2019 Reviewed: Jun 25, 2019

Email Jessica Eremita  |  35-50 years of age  |  Experience level: first safari

Extremely Organized! Amazing Experience! Outstanding Customer Service!
5/5

From the very beginning, working with Alym on planning our dream honeymoon was such a great experience. Alym is the type of guy that just oozes passion for what he does and for the entire safari experience. He and his team just wanted us to love Tanzania and safari as much as they do! He worked with us on tailoring the itinerary to exactly what we were looking to do/see and stay within our budget.

We stayed in the most beautiful hotels and absolutely loved our guide. He was extremely knowledgeable and very easy going. We felt like we were with a pro!

This was the trip of a lifetime, and we highly recommend this company! Every need was met and our guides and accommodations were fantastic! We could not have had such a smooth trip without them! We will be using them for all our future trips to Africa!

Rob   –  
Canada CA
Visited: March 2019 Reviewed: Apr 24, 2019

Email Rob  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible holiday where everything was taken care of and exactly what we wanted
5/5

Alym was incredibly available and communicative. Put a complex 3 week trip including safari, gorilla trekking and 3 islands in the Seychelles together in with less than a months notice and he did it all smoothly and with open communication.

Itinerary was uploaded to an app which was easy to follow with contacts readily available if required.

Everything went smoothly and all guides/tour companies used were amazing

Chris and Lucy   –  
Australia AU
Visited: January 2018 Reviewed: Jan 29, 2019

Email Chris and Lucy  |  20-35 years of age  |  Experience level: first safari

absolutely amazing experience. exceptionally well coordinated, organised and executed.
5/5

we had the most amazing 4 days. in the lead up Alym was super accommodating, helpful and prompt with his communications and organisation which made us feel comfortable from the offset. our driver Hassan was extremely insightful and was a joy to tour with for 4 days. His knowledge and navigation of some tricky roads was fantastic. East Africa Wild adventures gave us a magical experience we will remember for the rest of our lives. highly recommend their services and expertise which is professional and friendly.

LK & Kyle   –  
United States US
Visited: January 2019 Reviewed: Jan 21, 2019

Email LK & Kyle  |  20-35 years of age  |  Experience level: first safari

Dream come true!! East Africa Wild created a safari experience that exceeded all our expectations!!
5/5

From the start, Alym was very attentive in understanding our preferences and booking the right itinerary for the season. He is extremely knowledgeable about Kenya and Tanzania, and he was able to place us in lodging near some excellent wildlife viewing over the holiday season with relatively short notice.

We had an unexpected travel delay and, as a result, we were going to arrive many hours late to start our safari. We were panicking so we called Alym and he immediately snapped into action solving the problem. He quickly arranged for ground transport early the next morning from Nairobi to the Tanzanian border. Our guide, Usiah, picked us up and we barely missed a beat, seeing elephants and lions that afternoon in Tarangire. This level of service was well beyond our expectations.

Usiah was a wonderful guide and has decades of experience. He has a sixth sense for where the animals reside and was able to bring us to them well before other guides. Over a week's time, were able to see over a dozen cheetah, at least 50 lions, as well as multiple leopards and rhino, which are unfortunately quite rare and endangered. We experienced the wild drama of the Serengeti, seeing the Great Migration and predators on the hunt. We came back with incredible photos and memories and cannot recommend Alym and East Africa Wild highly enough! Stop reading through reviews and call Alym; I'm so glad we did!

Reid   –  
United States US
Visited: October 2018 Reviewed: Oct 23, 2018

Email Reid  |  20-35 years of age  |  Experience level: first safari

Excellent safari experience and great service
5/5

My wife and I booked our honeymoon through East Africa Wild Adventures, and the experience was amazing! Alym worked with us to craft a great trip that spanned 3 different parks across 6 days, and every aspect of the trip was positive - the game viewing experience, the service from our driver, the planning of the trip and communication, and the lodging. We managed to see the Big 5 and really enjoyed the service and experience provided by our driver, Selemani. We would absolutely use East Africa Wild Adventures again to book a future safari!

Gerry and Steve Atkinson   –  
Canada CA
Visited: July 2018 Reviewed: Oct 20, 2018

Email Gerry and Steve Atkinson  |  65+ years of age  |  Experience level: first safari

Amazing and everything I was looking for.
5/5

After many years of dreaming about returning to East Africa, on October 2017 I was searching the web for a special trip to East Africa, I had so many choices of companies that all sounded great, finally narrowed it down to 3, then the real work started with such a big investment of not only time but money we wanted to make very sure that we were doing the right thing.
I finally decided on East Africa Wild but certainly being the type A person that I am I wanted to speak with the owner Alym Bhanji personally.
Alym and I connected by phone in October 2017, I immediately felt comfortable and you know what they say “go with your gut” this certainly felt good to me.
My Husband and I made the big decision and proceeded with many phone conversations with Alym as this was not only a trip of a lifetime we were planning but a very special revisit to the land I was raised in 60 + years ago.
I wanted to make sure we covered all the territory of my childhood along with it being the first time experience for my husband we were adding on a trip to Victoria Falls and Trekking with the Gorillas in Uganda.
Alym was always available by phone to plan this with us also along with becoming a new Father during these months.
Our trip was finalized with all the details for July 2018 and there were many of them, we were covering flights to Victoria Falls, tour of the falls, Sunset cruising on the Zambezi river with a 3 day stay before flying on to Entebbe. By the 5th day we were trekking with the Gorilla’s in Bwindi forest.
Moving on to Kenya via transferring through Nairobi we arrived at Amboseli National Park for a 3 day stay with our first of many game drives. Then on to Nanyuki the town I lived in for a memory lane trip along with an emotional goal of spreading my fathers and younger brothers’ ashes in a river coming down from MT Kenya and some on the plains on Ol Pejeta at sunset.
After an already very full schedule of 12 days we were now on to the Masai Mara for a wonderful 6 days of game drives with our wonderful and as far as I am concerned, the best guide ever, Newton Njane.
Newton actually joined us in Nairobi on the 8 day of our trip and was our full time guide for the following 2 weeks. While we flew conveniently from one place to another he actually would drive for hours to carry our excess luggage (I imagine not really in his job description) but between him and Alym they were out to accommodate us as very best they could.
All the accommodations were arranged for us and were very lovely but our most favourites were in Amoseli National Park, Kibo Safari Camp, in Ol Pejeta, Sweetwaters Tented Camp and on the Mara, Mara Sarova Game Camp and Ngenche Safari Camp (Last one was our absolute best) right by the Mara River with the hippos and absolutely first class service. Many thanks to Camp Manager. Paul Maina, his excellent staff and warriors that kept us safe at all times.
We finished up our trip with 2 days in Mombasa, did not enjoy this but it was also on my memory lane list as my family vacationed there with us in 1959. Many changes, very busy and dirty, I would not recommend this.
We arrived home after a wonderful and physically challenging 21 day trip exhausted (10 lbs lighter) but oh so delighted with lots of great memories (and more than 4,000 photos). We made the right choice picking Alym owner of Ease Africa Wild, you can well imagine the coordination and time it took for him to get this itinerary together for us and it all went off without any hiccups.
We would highly recommend Alym and his company along with his chosen guides for us, Jason Japan in Uganda who had a favourite saying as we rattled and rolled through the countryside “Everybody OK?” This we quoted often in remembrance of his wonderful character. Our many shorter term guides in between our transfers were wonderful to us and our very special guide, Newton who immediately knew what as a photographer I was looking for, we traveled many miles together on many full day game drives and saw just about every animal Kenya has to offer us.
We do want to repeat this trip again providing our age or money does not deplete us first and the very first thing I would do is phoning Alym and getting ‘OUR’ Newton for our guide.
Thank you Alym for our lifetime experience and as we have discussed recently, we will keep in touch and possibly enjoy a visit while in Vancouver next July.
Gerry and Steve Atkinson
Canada 2018

Average User Rating
5.0/5
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