Reviews

Sort By: Date Most Helpful Rating 11-20 of 54 Reviews
Sandra Milena   –  
United States US
Visited: June 2019 Reviewed: Jun 11, 2019

Email Sandra Milena  |  20-35 years of age  |  Experience level: first safari

They made everything easy and felt like we were taken care of every step of the way.
5/5

Features was helpful with the planning by providing several options to meet our budget and desires. Upon our first step in Kenya they took care of everything and even more than we expected. We truly felt that we were in good hands. The Safari tour was amazing, the vehicle was in great shape, and we had the tour to ourselves to dictate what we wanted to do. Our guide, George, did a great job of making sure we saw as much as possible and planned the game drives in a way that used our time best. Everyone that we met was extremely friendly and helpful. Karanja was very helpful in the planning and even with meeting us at the airport and taking us out to lunch on a layover so we could have a taste of Kenyan food. We highly recommend Features Africa

Sean M.   –  
United States US
Visited: April 2019 Reviewed: May 8, 2019

Email Sean M.  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect from Start to Finish!
5/5

From the time that I emailed Features through Safari Booking, choosing Features was a great idea. Karanja was quick and precise with his response, providing the perfect itinerary for the best price. He was able to take our basic package and add on a day in Nairobi with a great day trip to Nairobi National Park and the Giraffe Sanctuary to accommodate our late morning flight arrival. He additionally recommended the 4x4, which was the best way to go! Comfortable and we were able to get through any terrain! We say many vans that were getting stuck. Well worth the extra few bucks.

Besides Nairobi National Park, we went to Amboseli, Lake Nakuru, and the Masai Mara. I cannot recommend this itinterary enough. From seeing elephants beneath Kilimanjaro, to the Flamingos and Rhinos right next to Lake Nakuru, to the Cheetah and Lion and Masai Mara, everything was perfect.

The best part was definitely our guide, Antony, who was extremely knowledgeable and more than accommodating. He took the time to learn what we wanted to see and was able to adjust our daily activities to fit in as much as possible, which was definitely unexpected. We loved everywhere he took us, especially Umbutu on the way to Lake Nakuru. This is a must stop for lunch to learn about the amazing work they do to help the women and children of Kenya. Antony made our trip!

Will be looking to use Features Africa again in the future!

Hannah   –  
Germany DE
Visited: March 2019 Reviewed: Mar 25, 2019

Email Hannah  |  20-35 years of age  |  Experience level: over 5 safaris

All round perfect trip!
5/5

We booked the semi-luxury 4 day safari from Nairobi to Amboseli, Tsavo West and Tsavo East and could not have been happier with our choice. Communication beforehand via e-mail was easy and Karanja generally responded very quickly and also offered to buy and print the train tickets for our onward journey to Mombasa for us. The lodges he picked more than lived up to our expectations and the different parks were all amazing in their own way - it was lovely to be able to see the changes in landscape and wildlife.

Our driver/guide, Nimrod, was professional and very knowledgeable and really added to the experience by giving interesting facts here and there and answering any questions we had. Traveling as two young women we felt comfortable the entire time. I especially enjoyed that he had an eye for fotography - he pointed out good shots and was conscious of how he positioned the car. Highlights included a cheetah, lions close to the car and jackals right next to the car, and a lot of elephants.

Sunghan Kim   –  
Oman OM
Visited: March 2019 Reviewed: Mar 14, 2019

Email Sunghan Kim  |  20-35 years of age  |  Experience level: first safari

The best safari and stuffs ever !
5/5

I would like to say thanks Karanja and George.
Me and my wife went to Kenya for 4days to visit Masai mara and Nakuru.
It was such an amazing and unforgettable experience.
Highly Recommend "The Features Africa Journeys"
because all the stuff are very kindly and organized people.
Mr Karanja, who organized all our trip carefully even each moment to make more comfortable and efficient, we did and saw everything even though we had such a short period.
Our guide George was very professional safari guide and thoughtful.
they made this safari trips a perfect with full satisfied.

thanks again ! hope to see you!

Akiko   –  
Japan JP
Visited: February 2019 Reviewed: Feb 11, 2019

Email Akiko  |  20-35 years of age  |  Experience level: first safari

Wonderful!
5/5

Thank you so much for making our honeymoon very delightful I truly appreciate all the work that our wonderful agent and amazing tour guide did to us. they were both really kind fun and caring people. all the Safari Drive through Savanna were great we saw every single animals that we wanted to see and the hotels were great and food was great everyone was really nice I would highly Recommend your trip with them.

Michael Stadelmann   –  
Switzerland CH
Visited: January 2019 Reviewed: Jan 7, 2019

Email Michael Stadelmann  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent in every sense!
5/5

Before our trip Karanja has been in touch with us over e-mail and was always replying very fast and with high quality answers. A few days before our trip he sent us his mobile number and pick up details again. I caught an infection and we had to postpone our trip by one day on a very short notice (middle of the night before catch up the next morning). This was all handled by Karanja and we could postpone our safari by one day without any additional cost. What an outstanding service and thank you again very much!!

Our safari guide Nimrod picket us up one day later and was always very very friendly. We felt very welcome and enjoyed the 3 full days we have spent with him. He is a very good car driver and our long trips from Nairobi to Masai Mara and back were very comfortable with nice little breaks in between. We did an afternoon, full day and then morning safari with Nimrod, who was such an excellent guide. Not only have we been very lucky (not sure, if it's only luck or also Nimrod's skills) and saw all the big five (elephant, lion, leopard, buffalo, rhino), but also saw three cheetahs, a lot of giraffes and many other animals. Nimrod gave us a lot of background information about the different animals including their behaviour, different facts and if they are endangered. He was able to ask every single question we asked him. He was just the PERFECT guide for us and we were so so happy with out safari, this has definitely been one of the nicest holidays we have ever had, also thanks to Nimrod! Our lodge, the Ashnil Mara Camp, was very nice too and the employees extremely helpful and nice (e.g. guys to help us with the luggage were sent to our tent when we checked out without us asking at the reception (we mention to Nimrod and the waiter that we are going to have breakfast at 7am and they probably communicated this to the reception, so from 6:50 there have been luggage boys waiting in front of our tent).

Overall, this has been the perfect trip and worth every dollar that we have paid. If we are going back to Kenya, we will definitely book with them again!

Justyna   –  
Switzerland CH
Visited: December 2018 Reviewed: Jan 4, 2019

Email Justyna  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

Visiting Kenya was an amazing experience for me and my friend and Karanja from Features Africa Journeys made it so easy and convenient to plan and see everything we wanted - from Masai Mara to Nairobi. I am missing Africa already ! :)

Katharina Strauss   –  
Austria AT
Visited: October 2018 Reviewed: Nov 6, 2018

Email Katharina Strauss  |  20-35 years of age  |  Experience level: first safari

Great safari
5/5

It was an amazing trip. Very good organised and all very helpful. I can definitely recommend Features Africa Safari.

Marta   –  
Italy IT
Visited: August 2018 Reviewed: Sep 2, 2018

Email Marta  |  20-35 years of age  |  Experience level: first safari

Highly recommended! Beautiful safari with reliable and well prepared guide!
4/5

We booked a private jeep safari for 4 nights. The vehicle was perfect and the driver/guide David was fantastic: great driver, full of information and anecdotes, he speaks excellent English.
We recommend choosing the jeep that allowed us to cross even the paths where the vans had to stop.
We loved the tour between Tsavo East & West and Amboseli, they are very different parks and the variety of landscapes is fantastic.
Some uncertainties, however, during the negotiation: the tour has changed compared to what was initially proposed because the camps were not available as budgeted and we had to renegotiate both the tour and camps and we had to return to Mombasa by train instead of jeep. A few days after our arrival they had to change again one of the accommodations.
Very convenient to pay both the deposit and the balance with PayPal.
Overall they are super recommended and reliable but we suggest to start booking your safari in advance (at least 3 months) especially in high season to make sure you have the best choice of accommodations.

Patharin from Thailand   –  
Thailand TH
Visited: August 2018 Reviewed: Aug 22, 2018

Email Patharin from Thailand  |  50-65 years of age  |  Experience level: first safari

Everyday in Kenya is great with Features Africa Journeys. Beyond our expectation. Great time in life
5/5

I booked the tour 5 months in advance to make sure our dream to Safari tour come true.We choose this tour because the resting place and the vehicle looks new and we made the right decision. We travel for many hours to each national parks but it worth every minutes. We enjoy the scenery to the places.On the way to Masai Mara, we passed local village .Although the road is really rough but the scenery is really beautiful. The children waved at us and smile.They are really friendly. The tour driver and guide" Gerald" is in his duty for 14 years so he knows the way to go and knows the animals very well. We saw so many animals and we saw the migration of wildebeest in Masai Mara. There are 2 millions of them. What a view!. On the last day of Game drive my husband saw hippos lying on the shore .There were 60 and some crocodiles too. The tour provide enough water and snacks for us which is really help cause we need to stay in the car almost all day for travel between places. The weather is really nice 8-20 c. My favorite places to sleep is Flamingo Hill camp. The food there is like 5 stars hotel.We really enjoy every meal there.There are so many Thai friends who will follow my Kenya Trip. Features Africa Journeys will be my recommendation.We hire the company for another 4 hours on the day after the tour to Masai market. Tony our driver bring us to visit Kenya parliament and Masai Market.Which is beyond our expectation. Thank you all the team Karanja Njiiri, Gerald and Tony. We really appreciate your service and make our first trip in Kenya a memorable one. Thank you again.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 51
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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