SafariBookings has received complaints from clients about Enrico’s Tours and Safaris.

Reviews

Sort By: Date Most Helpful Rating 31-40 of 46 Reviews
Pooja Jethwani   –  
India IN
Visited: April 2019 Reviewed: Apr 23, 2019

Email Pooja Jethwani  |  20-35 years of age  |  Experience level: first safari

3 Days Sossusvlei Camping
5/5

Our First camping Safari in Africa was great we had a 3 Days Sossusvlei Safari, The first day we had a sundowner which was a great view and on the following morning woke up very early to catch the sunrise on Dune 45. Visited the Deadvlei and Sesriem. Great experience and memory

Ann   –  
Australia AU
Visited: March 2019 Reviewed: Apr 12, 2019

Email Ann  |  65+ years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ann and not that of SafariBookings.
Took our money but only booked and paid for our 1st 2 nights. Very embarrassing and stressful.hopele
1/5

Dreadfull.Except for the 1st 2 nights nothing was prebooked or paid for
Pathetic excuses.Guide left his employment after this experience

Lynn Robinson   –  
United States US
Visited: March 2019 Reviewed: Mar 31, 2019

Email Lynn Robinson  |  50-65 years of age  |  Experience level: over 5 safaris

Safe, informative, professional and exciting.
5/5

I am so happy that I booked with Enrico's. Clarence the owner was helpful from the first phone call. He allowed me to build the trip I wanted, creating an exciting, safe and fulfilling journey and took into consideration my budget.
My guide was from the area I visited (Damaraland) and took good care in all he did. He was informative, caring and responsive to all my needs.
I am so happy I went with a privately, Namibian owned company. I can't say enough about Enrico's!

Shweta   –  
United States US
Visited: March 2019 Reviewed: Mar 8, 2019

Email Shweta  |  20-35 years of age  |  Experience level: first safari

Fantastic trip
5/5

We had a wonderful time during our 6 day tour of Etosha and Sossusvlei. The manager of Enrico Safaris was very helpful in answering our questions and staying in contact with us before, during, and after the trip. Our guide Ricardo was very knowledgable and made sure we were comfortable. Thank you!

Martin j   –  
United States US
Visited: January 2019 Reviewed: Feb 21, 2019

Email Martin j  |  under20 years of age  |  Experience level: first safari

Best of Namibia
5/5

My Husband and I booked 8 Days Highlights of Namibia with Enrico’s Safaris, we had only a week before our tour starts but Clarence managed to get us all our preferred Accommodations. Our Guide Gena was very knowledgeable as one could see he is more a cultural guide then wildlife, We enjoyed the Himba Tribe,San Tribe and Damara tribe, then abit Swakopmund which I thought should have been longer due to the activities we only managed to do 2 activities including the Sandwich harbor which had greatest scenery. Great Job

George Harrison   –  
United States US
Visited: January 2019 Reviewed: Feb 21, 2019

Email George Harrison  |  under20 years of age  |  Experience level: first safari

Best of Namibia
5/5

We had the time of our lives on our 6 Days Wildlife and Dunes Adventure! Ricardo was a great guide we Our campsite was set up well at Okakuejo and we could literally hear animals at the waterhole. We thought the layout of the 6 days was perfect, and felt like we got an authentic experience of best of Namibia. We are recommending this trip to all of our friends!”

Sarah   –  
Germany DE
Visited: May 2018 Reviewed: Jan 8, 2019

Email Sarah  |  20-35 years of age  |  Experience level: first safari

Best Safari Trip
5/5

I took 6 Days Tour to Etosha and Sossusvlei Safari with my family, what an experience it was. This company made everything easy for us to experience a safari. Our travel guide Francis was very knowledgeable about Namibia's history and Etosha National park. He guided us about Namibia’s wildlife and its beautiful animals. He also knew that we are very interested in photography and would suggest incredible photo opportunities and move the vehicle in a way that gave the most pleasing background to our pictures.We got to see everything from rhinos to zebras to lions to cheetah packs.
Sossusvlei National Park has its own beauty, the landscape of this beautiful place cannot be neglected. Be sure to look in at the opening of the park to watch the beauty of the sunrise. It offers great opportunities for colourful photos early in the morning. At this time, the heat is bearable. These dunes are impressive and a visit should be made by anyone traveling to Namibia. The price for this trip was affordable and the accommodations and food were great. Enrico's Tours and Safaris also provide all camping equipment and I highly recommend them.

I.Afzal   –  
Germany DE
Visited: June 2018 Reviewed: Jan 7, 2019

Email I.Afzal  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

We had a really good time during our safari Trip with them.... our guide was a guy Named Ricardo. Top man!!!! We went as a group of five family members. Accommodations were also pretty descent. My best one was Brandberg White Lady Lodge. Ideal for some relaxation.
Okonjima Nature Reserve was also really good. It was really nice to see wild animals in their natural habitat. Something that can only be experienced in Safari !

Belin   –  
United Arab Emirates AE
Visited: November 2018 Reviewed: Dec 21, 2018

Email Belin  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Belin and not that of SafariBookings.
THey are thieves and liars!!
1/5

We’ve wanted to go to Botswana/ Namibia / Zimbabwe and because of their lies, we couldn’t even leave the airport!!! It’s been a month and they’ve never refunded our money back!!!

We’ve trusted that they will handle our visa:
:For Turkish citizens I’ve asked they’ve said no need, I’ve doublechecked by sending a link and they’ve assured me that I would get the visa on arrival still, which was misleading.
:For my friend they’ve started the visa applications.
:We’ve purchased the flight tickets after their confirmation on her visa on Nov 27th Tue, which they’ve said they would send the file either on the same day eve or the next day morning.
: They’ve never sent the visa!!!! We’ve received an image of a so called ‘visa’ only 12 hrs before our flight. And at the airport we were told that it was not a visa but a ‘Acknowledgment of Receipt’. It turned out we were fooled/lied by Enrico’s Safaris. And still no refund!!!

They’ve ruined our holiday plans and we’ve missed an opportunity. On top I’ve received an email from them saying: ‘If you guys could have emphasised strictly that you are not allowed without a Visa I would have done my atmost best to make sure, thats why for you I did not even bother to apply for a Visa’ Imagine a travel agency that saying this!!!!

Of course we’ve asked for refund of our downpayment & flight ticket costs. They’ve said they can only return the downpayment and instead of the flight ticket they’ve offered free of charge tour in March 2019, which we’ve declined and asked for a refund. Since then no refund, no answer to our emails and phones.

I’ve been to more than 55 countries and this is the first time in my life such a thing has happened. So if you are even considering them do not! They are incompetent & unreliable.

Aliya khan   –  
Japan JP
Visited: March 2018 Reviewed: May 17, 2018

Email Aliya khan  |  20-35 years of age  |  Experience level: 2-5 safaris

Fish River Hiking Trails ( 5 Days
5/5

I joined a five day hiking safari with Enrico’s Safaris. They were all very thrilling, safe, and most importantly-- FUN! The wildlife we saw zebras, kudus, springboks, baboons and wild horses. Amazing Tour it was.

Disclaimer

  • All corporate and/or tour info is provided by Enrico’s Tours and Safaris, not SafariBookings
  • The tours offered by Enrico’s Tours and Safaris are subject to their terms & conditions