SafariBookings has received complaints from clients about African Servalcat Safaris.

Reviews

Sort By: Date Most Helpful Rating 1-7 of 7 Reviews
Clive R   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jun 23, 2017

Email Clive R  |  65+ years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Clive R and not that of SafariBookings.
Do not deal with this company - it is a scam operator in my experience!
1/5

Booked a 9 day safari; sent $1500 by bank transfer; Sylvester Muthui said money had arrived and then 2 days later said the payment had been "reversed". No such thing. He apparently had transferred the money to another account. Still trying bro get money back but not hopeful.

Nick   –  
Belgium BE
Visited: September 2016 Reviewed: Sep 19, 2016

Email Nick  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Services !
5/5

We are belgians traveling throgh Africa and kenya was the climax of our month long tour. We have just completed a week long Kenya tour and flying out tonight.
The initial communication through to booking the trip was satisfactory.
We saw and enjoyed more than we expected..lots of animals and learning from our Guide.
We reccommend this operator to eveeything intending to do a safari in Kenya.
Thanks...see you again sooooo.
Nick and Mindi.

Lukee   –  
Kenya KE
Visited: June 2015 Reviewed: Jun 29, 2015

35-50 years of age  |  Experience level: first safari

Awesome Kenya Safari
5/5

We, a family of 4 had am amazing safari through 5 Kenya Parks, Samburu, Lake Nakuru, Masai Mara and Amboseli. We saw lots of animals than we expected. The Driverguide was knowledgeable, humble and always ready to answer all our questions(a moving encyclopedia). The accommodations in the parks were very good. I can only say Thank You African Servalcat Safaris and we will travel with you next year to cover the rest of the Parks we have not seen this time !

EstelleB   –  
Australia AU
Visited: June 2011 Reviewed: Nov 9, 2014

Email EstelleB  |  50-65 years of age  |  Experience level: first safari

Great personalized service - value for money
5/5

Great trip. Well organizes with no hidden costs along the way . Our guide (William) was fantastic ! His knowledge on birds, fauna and flora was astounding. Nothing too much trouble for he, or the owner of the business (Sylvester). From our pick up at Nairobi airport to our day trips organized prior to our start of the Safari to our sad farewell- it was all smooth sailing - felt safe at all times. Would do it all again in a heartbeat.

Mr. and Mrs. Sierra   –  
Spain ES
Visited: August 2014 Reviewed: Oct 21, 2014

Email Mr. and Mrs. Sierra  |  50-65 years of age  |  Experience level: first safari

Unforgettable
5/5

We have enjoyed a long safari ( 15 days ) between Kenya and Tanzania prepared by Sylvester and guided by Benson and Cirilo and we have returned to our country absolutely overwhelmed by the beaty of countries , parks and animals. thansk for the perfect organization and services

Sylvie   –  
Belgium BE
Visited: December 2011 Reviewed: Oct 13, 2014

Email Sylvie  |  35-50 years of age  |  Experience level: first safari

Amazing, gorgeous, fun trip with guide who knows what he's doing
5/5

I have been to Kenya three times and each time I relied and was never disappointed by African Servalcat Safaris.
My first trip to Kenya and my first experience was back in 2011, in 2012 I was there briefly as I had some volunteerwork to do and my third time I asked Sylvester and Benson to take me to the Steiner school where my foster angel is now living.

Service was excellent from the first email!
The entire trip was well organised, we didn't have to worry about anything. Benson, our guide was fantastic! Not only was he very knowledgable but when he didn't know he did his best to look things up in his or my little book. What I really appreciated was his willingness to do a lot for his customers bUT with respect for nature and animals! While other guides/drivers would drive in the long high grasses to overpass other busses Benson told us he wouldn't do that as there could be many animals there int he grass that would be disturbed or killed by us driving there! Respect!!
So from day one until the day we left we never had any complaints.
One thing you should bare in mind when you do a driving safari is that distances can be far and driving can take up a lot of hours..and the roads are def not European or American standard roads :)
But that's all part of the experience right!
We went to the Masai Mara, Lake Nakuru, Lake Naivasha, Tsavo West and Amboseli.

Second trip June 2012
As always everything the entire trip was organized well so that I really could enjoy my trip. My guide/driver Justus took me everywhere safely (white woman travelling alone) and was knowledgeable of all the places we drove through and saw.
I visited Sweetwaters tented camp and Ol Pejeta, went to the Nairobi National Park and Sheldrick elephant orphanage as well as worked for a local orphanage, Mama Tunza Childrens Home.
I could count on Sylvester (owner) assistance whenever needed as well!

And third time was a quicky but Sylvester and Benson stood by me.
During my previous trips my heart was captured by a beautiful orphaned angel who than lived at the Mama Tunza Childrens Home.
I know got her into the Steiner School and Sylvester en Benson joined me as she knew both of them from the orphanage.

Went to Kenya the first time to go on a trip with a local touroperator but left with a good rafiki!
Sylvie

Pictures can be seen : www.picturethedream.be

MJFY8273   –  
Germany DE
Visited: August 2014 Reviewed: Oct 13, 2014

20-35 years of age  |  Experience level: first safari

An Everlasting Memory
5/5

We are now back at home for several weeks but our minds are still in the beautiful Kenyan National Parks with their amazing wildlife (Samburu, Lake Nakuru, Masai Mara, Amboseli). Our safari was perfectly organized by Sylvester and our driver/guide David was not only knowledgeable but also very friendly and accomodating. Whenever we liked to stay a bit longer somewhere he just waited until we were ready to move on. He even made our game drives a bit longer than other drivers. The Sopa Lodges we chose as accomodation were really nice and comfortable, but their locations are just a bit offside from the main animal spotting areas. Although the roads within the NPs as well as some roads outside are really bumpy, it is still manageable to go by van (instead of a jeep).
When we were planning our safari Sylvester was very helpful, and he even re-scheduled our originally booked Kenya/Tanzania safari at a later stage to a safari just within Kenya. We met him twice at the beginning of our tour as well as at it's end when he sat down with us and asked us about our trip experiences in detail and feedbacks respectively.
All in all we had an unforgettable safari that was worth the time and money we spent!! From the very beginning we had a good feeling about Sylvester and African Servalcat Safaris and it came fully true. We thank Sylvester and David for making our holidays an everlasting memory!!!

Disclaimer

  • All corporate and/or tour info is provided by African Servalcat Safaris, not SafariBookings
  • The tours offered by African Servalcat Safaris are subject to their terms & conditions