Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 43
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 45 Reviews
Jim Emenegger   –  
United States US
Visited: January 2024 Reviewed: Feb 14, 2024

Email Jim Emenegger  |  65+ years of age  |  Experience level: 2-5 safaris

Don't hesitate, go with Safari Specialists!
5/5

Here's another 5-star review. How many more do you need? Go with Safari specialists and you will not be disappointed! Bronwyn helped us set up a 15-day safari through Namibia and Botswana and we couldn't have been more satisfied. I had been to the Okavango area a few years before so I had an idea of where I wanted to go and what I wanted to see and the lodges we decided upon couldn't have been better. I was unfamiliar with Namibia, but the places Bronwyn suggested were perfect, all unique and very comfortable. If I had any questions or wanted to make any changes, Bronwyn was always ready to promptly take care of things and there was never a problem. My traveling companion did have some health issues and Safari Specialists did everything they could to help us resolve them along the way and still keep us on schedule. We also had a problem with our flight leaving Maun; Air Botswana let us down--which wasn't anything Safari Specialists was responsible for--but Bronwyn made every effort to successfully get us on a different flight. A Safari Specialists staffer who happened to be at the airport also stayed with us until she was sure we got on our flight. Just excellent service all around! Thanks Bronwyn and Safari Specialists for a great trip!

Thais & Tristan   –  
France FR
Visited: January 2022 Reviewed: Jan 15, 2022

Email Thais & Tristan  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing trip & service
5/5

We are so happy of our honeymoon trip that we finally made in december 2021- january 2022. Lisa has been so flexible, kind and helpful all the way. We had to change the trip 3 times due to covid (even once just a day before the actual trip) and Lisa has always been perfect in modifying the whole trip for us and postponing it. She has advised us on great safaris, lodges and activities in Botswana and Zimbabwe. She is always available for information even during the trip. Before the trip, she takes a lot of time to discuss your needs in details and find the best options for you. Go for it, you won't regret it!

Anne   –  
United States US
Visited: June 2019 Reviewed: Aug 18, 2019

Email Anne  |  35-50 years of age  |  Experience level: first safari

Excellent experience working with Safari Specialists!
5/5

I worked with Joanne at Safari Specialists, and everything turned out great, exceeding my expectations. My husband and I went on a safari in Botswana. Joanne offered some suggested itineraries and worked with me to tailor it to what we were looking for. She was very nice to work with, responding to all emails, questions, etc. The safari itself was nothing short of amazing! We stayed in three different places, each one better than the one before it! The number and types of animals we saw were incredible -- lions, cheetahs, elephants, wild dogs, owls, giraffes, you name it. The people who worked at the places we stayed were incredible, including the guides who have so much knowledge. I am on a special diet, and they were all very accommodating. Overall, highly recommended!

Jacqui   –  
South Africa ZA
Visited: June 2019 Reviewed: Jun 21, 2019

Email Jacqui  |  35-50 years of age  |  Experience level: first safari

Phenomenal
5/5

From the moment I contacted safari specialists to when I returned home, the entire experience was a pleasure! I was in constant communication with them and organizing everything was easy. The trip was a once in a life time journey and it exceeded all my expectations. Everywhere we stayed was very comfortable, the people were friendly and the guides were brilliant. The food was also much better than expected. Loved every minute and will definitely do it again.

Pulie   –  
Canada CA
Visited: June 2019 Reviewed: Jun 20, 2019

Email Pulie  |  65+ years of age  |  Experience level: first safari

Exceptional service provided by very knowledgeable staff.
5/5

When booking a Safari for the first time you have to rely on a good tour operator. Safari specialist was referred to us by someone who had used them several years ago. Nadine clearly understood our priorities, budget and prepared an amazing itinerary for us. Nadine communicated with us through email and phone calls as required before, during the Safari and on our arrival home. We have no hesitation referring Safari Specialists to anyone to experience the beauty of Botswana.

Daniel   –  
United States US
Visited: May 2019 Reviewed: Jun 7, 2019

Email Daniel  |  50-65 years of age  |  Experience level: first safari

Excellent Service
5/5

After selecting Safari Specialists, we spent the next two years communicating with Nadine, one of their agents. Nadine was able to understand our requests and make excellent suggestions. We never felt pressured into doing something we didn't want to do. I don't think one travel company is going to get you much better of a deal than any other (prices are set by the individual camps) however Nadine did find us a great deal at one camp that she knew was opening up and meet our needs. The real difference between travel companies is their ability to understand what type of safari you are looking for and availability to answer questions. Safari Specialists were top notch in both. Nadine not only helped us to arrange a perfect first time safari, she also happily answered all types of questions from us. It was amazing that in the middle of Botswana and Zimbabwe, with limited communications, every aspect of our safari was coordinated seamlessly. We had one company drive us to an airstrip, another company fly us to our next camp, and a third company pick us and deliver us to that camp. And not once did Safari Specialists fail us. I felt like someone was holding our hand and guiding us around southern Africa the whole time.

Sue   –  
Australia AU
Visited: April 2019 Reviewed: May 28, 2019

Email Sue  |  65+ years of age  |  Experience level: 2-5 safaris

Safari Specialists live up to their name.
5/5

Joanne was wonderful in her assistance and contact throughout the booking process and her willingness to answer all our questions before and during our trip. In short her communication with us was excellent! We had a good idea of where we wanted to stay and what we wanted to do but Joanne's experience enabled her to make suggestions which enhanced our plans. We were impressed with the documentation that was provided to us which not only outlined our itinerary but gave us comprehensive background information about Botswana, our accommodation and the safari experience. All our transfers went smoothly - we were even met at Maun airport by a representative from Safari Specialists when we were in transit to Johannesburg. Our experiences in the three Sanctuary lodges, the people who looked after us, and the range of wildlife that we saw was just wonderful. Thank you Joanne for your part in enabling us to experience amazing Botswana.

Lori Lamon   –  
United States US
Visited: April 2019 Reviewed: Apr 29, 2019

Email Lori Lamon  |  50-65 years of age  |  Experience level: 2-5 safaris

Absolutely perfect!
5/5

I was hesitant to book with someone outside of the US, but after going I now know it makes perfect sense to go with someone who is located where you want to go! All the lodging was exactly the level that I was looking for! I have absolutely NO complaints! It was an incredible adventure! I have been to Tanzania before but Botswana has their tourism industry finely tuned. Everything went off without a hitch. Every lodge knew when we were scheduled to depart to the next place and got us to our transportation for the next destination. I hope I can make another trip to Botswana and when I do I will definately book with Safari Specialists!

Charles   –  
United Kingdom UK
Visited: April 2019 Reviewed: Apr 26, 2019

Email Charles  |  50-65 years of age  |  Experience level: first safari

Selected good mix of camps for first safari
4/5

On the whole communications were good, itinerary worked as specified. We were met by representatives at each stage and camps managed the internal flights with Mac Air. Recommended camps gave us a good range of animals and we saw everything we wanted to at close quarters. Bird life was exceptional. Khwai Bush camp and Pelo were outstanding, Chobe Elephant camp being larger was a bit impersonal, accommodation more basic although the guides were very good.

Gunnar   –  
Germany DE
Visited: March 2018 Reviewed: Mar 21, 2018

Email Gunnar  |  50-65 years of age  |  Experience level: 2-5 safaris

5-star safari operator! Simply the best!
5/5

We just enjoyed our second safari organized by safari specialists!
In short terms: absolutely perfect in every way! Again!
Our agent was Nadine (again) and like on our first trip she excelled again! Every question was answered in no time, she made suggestions and recommendations that were spot-on.
Her recommendations concerning the camps were on the money! We chose Tau Pan, Lagoon and Shinde. All of them were first class.
All of her bookings for lodging, activities and flights were exceptional and proceeded without any issues.
We were greeted at the airport on the way in and way out which made us feel as being part of the “family”.
We will definitely use their service again on the next trip!
Thanks again!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 43
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Safari Specialists, not SafariBookings
  • The tours offered by Safari Specialists are subject to their terms & conditions