Reviews

Sort By: Date Most Helpful Rating 21-30 of 32 Reviews
Charles   –  
France FR
Visited: December 2019 Reviewed: Jan 21, 2020

Email Charles

Great people totally worth it. The best to see wild animals
5/5

A really good safari tour totally worth the money. The driver manage to get all the animals and very close to them!

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Jan 28, 2020

Thank you so much Charles, we really appreciate and hope to be your travel muse once more in the future.

Charles   –  
Kenya KE
Visited: January 2020 Reviewed: Jan 18, 2020

Email Charles  |  20-35 years of age  |  Experience level: 2-5 safaris

This is the best experience I have ever had in a tour
5/5

Perfect,the team is very cooperative and every one is accommodating,ndurumo tours is the best

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Jan 28, 2020

Thank you so much Charles, we really appreciate and hope to be your travel muse once more in the future.

Mikhail   –  
Russia RU
Visited: December 2019 Reviewed: Jan 17, 2020

Email Mikhail  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Mikhail and not that of SafariBookings.
Awfull experience, cheaters!
1/5

I had a tour with this "company" in december.
First of all, they do not do tours, they just resell tours of the BIG TIME Safaris - https://www.safaribookings.com/p570
Or maybe it is the same company operating under 2 names...
Due to bad communication from their side I lost 1 day of my safari + I had to pay 350$ extra for their mistake! They did not send me any compensation. Instead - they just started to ignore me once the issue appeared they, so I had to find solution by myself.
I Higly DO NOT Recoomend neither this company as well as Big Time Safaris!

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Jul 28, 2020

Hello Mikhail,

I hope our response finds you well.

I am kindly writing to post a complain about this review that has been put up on our safari bookings account, and i feel like it's unfair. That client had not informed us of their flight details, instead they did when they were on safari. We feel like this was their mistake, since they did not communicate to us to advice them on their flight schedule, before booking the safari. Instead, they put the blame on us. Flights are booked after booking safari and especially for long safaris.

Another thing, they are complaining about being overcharged $ 350 extra while in real sense, they actually requested for an upgrade on accommodation in Tanzania, and also an extra transfer to the airport to catch their sudden flight and of course, that attracted an extra cost.

We work in the same office with Big time safaris. The client is now saying that we do not deal with safaris and instead we resell tours from Big time safaris. This is so inappropriate.

We are highly offended by this client calling us cheaters, which is not what we are. Our clients whom we have served before and even after them, know that we provide the best services at very friendly prices.

Thank you.

sylvia   –  
China CN
Visited: September 2019 Reviewed: Oct 16, 2019

Email sylvia  |  20-35 years of age  |  Experience level: first safari

Nice tour nice experience
5/5

Lilian is a real nice lady, she made a great arrangement. and the tour is amazing.
Wonderful trip.

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Oct 23, 2019

Really honored. Thank you.

Guillaume   –  
Canada CA
Visited: September 2019 Reviewed: Oct 11, 2019

Email Guillaume  |  20-35 years of age  |  Experience level: first safari

Awesome budget safari! I highly recommend
4/5

I did a 9 day safari including different national parks in Kenya and Tanzania and it exceeded my expectations. I chose Ndurumo for the price and also for Lilian's fast replies by e-mail when you have some question. I booked just a few days before and it didn't matter because they are a tour agency and subcontract the tours as most of them do. My guide Maxwell in Kenya was awesome, always looking to find animals and was able to spot some with his bare eyes that we had difficulty to see with binoculars :P. The Tanzanian part of my safari was subcontracted to a Tanzanian company, Suricata Safaris. It was also overall very good, but I was a bit disappointed by the guide/driver as he was more of a driver than a guide. We spotted most of the animals, except the ones when we were the 20th vehicule to arrive. He sometimes didn't even stop for nice close sightings of animals. But in the end I was just a bit less lucky with the guide but that is not really Ndurumo's fault. I could have been luckier and it was still a very nice safari in Tanzania! Would surely recommend!

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Oct 23, 2019

Thank you so much! We really appreciate. We are very honored. Welcome back again.

Orhan T.   –  
Turkey TR
Visited: August 2019 Reviewed: Sep 2, 2019

Email Orhan T.  |  20-35 years of age  |  Experience level: first safari

Excellent experience
5/5

Our tour was 4 day Masai Mara and Nakuru. Everything was perfect. First day, they picked us up the airport and then we went to Masai Mara national reserve. We joined game drive. Second day, we watched the lion’s antelope hunting and eating. Third day, We attended boat safari at Naivasha lake.

Our tour guide’s Edward was perfect. He always helped us with everything.

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Sep 2, 2019

Thank you so much, we are honored to be your travel muse. We appreciate.

Glenn and Ivana   –  
Netherlands NL
Visited: August 2019 Reviewed: Aug 23, 2019

Email Glenn and Ivana  |  20-35 years of age  |  Experience level: first safari

An amazing experience accompanied with perfect service.
5/5

The communication was very clear, by email, and if you would like by Whatsapp as well. The people of Ndurumo Tours and Safaris provide excellent service, and will help you with everything you need to organize, even if it has nothing to do with the safari. The safari itself exceeded the expectations. Due to an expert guide/driver we got to see every animal on our list, and had a lot of fun with the nice people in our group. In just four days, we saw the Big Five and many more animals. For two nights we stayed in a tent camp, which was better than expected, and one night in a hotel in Nakuru which was great.
We would really recommend Ndurumo to everyone.

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Sep 2, 2019

We are so grateful to have satisfied your travel needs. Thank you so much.

AnaliaKaari   –  
Germany DE
Visited: May 2019 Reviewed: Jun 14, 2019

Email AnaliaKaari  |  20-35 years of age  |  Experience level: first safari

I WILL RETURN!!!
5/5

My 08 days stay in Kenya was awesome.... Thank you so much Ndurumo.

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Aug 7, 2019

Thank you so much. We are always here for you.

Shirvil Arshley   –  
Spain ES
Visited: May 2019 Reviewed: Jun 13, 2019

Email Shirvil Arshley  |  35-50 years of age  |  Experience level: 2-5 safaris

TANZANIA 05 DAYS SAFARI WITH NDURUMO.
4/5

Wow...I have no words. Was that camping or budget luxury? I really loved your services and felt worth of my money. Thank you so much for giving me a lifetime experience. Our guide Erick was very nice and professional. Lilian and Christine were also promptly replying to my emails. Thankyou.. A wonderful company it is. I surely recommend..Tick!!!

Reply from Ndurumo Tours and Safaris
Reply from Ndurumo Tours and Safaris
Posted on Aug 7, 2019

Ndurumo safaris are very grateful. With you every step of the way.

Timothy   –  
Kenya KE
Visited: September 2018 Reviewed: Jun 13, 2019

Email Timothy  |  20-35 years of age  |  Experience level: 2-5 safaris

I had one of the best experience since all the staff were hospitable hence making the Safari enjoyab
5/5

You provide quality services that I can refer a friend to have an experience with you.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 28
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 1
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