Reviews

Sort By: Date Most Helpful Rating 21-30 of 62 Reviews
Hugo   –  
Ireland IE
Visited: February 2020 Reviewed: Feb 19, 2020

Email Hugo  |  20-35 years of age  |  Experience level: first safari

Great experience, great organisation, amazing guide
5/5

Our experience with Shinzelle has been perfect at all levels.
Communication was easy and reactive, the indication very precise and the organisation very smooth.

For the rest, what to say ? We've been lucky to have an amazing guide with Keegan who knows Kruger perfectly and was a great companion for the our entire stay in Kruger. Kruger is an amazing experience that will stay in our memories for a long long time.

Honestly, we were expecting a lot and it was better than our expectations. The fact that it is a private Safari makes it a truly beautiful experience, very special and it worths the extra-money.

In term of accommodation & food, it was perfect.

Recommended 100%

Shane H.   –  
United States US
Visited: July 2019 Reviewed: Nov 2, 2019

Email Shane H.  |  35-50 years of age  |  Experience level: first safari

Honeymoon In Kruger
5/5

One of the most amazing experiences I have ever had. My wife and I took the 4 Day tour in July 2019. Everything was unbelievable. Jay is the best safari guide anyone could ever ask for. We had him to ourselves for most of our trip and we had so much fun. Great personality, incredible knowledge of the park and the animals in it. He made it his mission to find everything that we wanted to see. The accommodations were beautiful. We stayed in the honeymoon suite at The Windmill Country Retreat. Everything was first class. The hospitality, service and food were all top notch. We had candle lit dinners waiting for us each night when we came back from our safari. We will DEFINITELY be coming back in the future. Anyone considering doing a safari in Kruger should do it with Shinzelle.

Thierry J.   –  
United States US
Visited: September 2019 Reviewed: Sep 21, 2019

Email Thierry J.  |  50-65 years of age  |  Experience level: first safari

Great Safari with a competent and very friendly crew
5/5

I booked with Shinzelle after my daughter traveled with them a couple of years ago: I was not disappointed. Not only they are very professional, but they also make you feel like you're part of their family. Their guides are very knowledgeable about the animals and the ecosystem. They are also very safety conscious and respectful of the fragile environment they bring you in. They listen to your wishes and will try to accommodate them as much as possible. Their trucks are in very good condition and they keep the number of guests per truck low for everyone to have ample room and take the perfect shot.
Highly recommended!

Victor Garcia   –  
Peru PE
Visited: August 2019 Reviewed: Sep 17, 2019

Email Victor Garcia  |  35-50 years of age  |  Experience level: first safari

Great safari tours, most helpful and kind hosts ever, very pleasant cottages and tasty food.
5/5

Danielle has been the most servfull and kind host ever, she help us a lot to arrange our trip and give us the best advices. The tours to the Kruger park and de Panorama route were awesome and the resort where we stay, the Windmill ,is very comfy with great food.

Michael Vogeler   –  
United States US
Visited: August 2019 Reviewed: Sep 9, 2019

Email Michael Vogeler  |  35-50 years of age  |  Experience level: first safari

The best Kruger experience
5/5

I had the best trip to Kruger with Shinzelle Safaris. Everything was taken care of for me. Someone picked me up from the airport, took me to Hazyview for a transfer to another vehicle that took me to the Windmill Country Retreat. Then they took care of us the whole time we were there until it was time to repeat the trip back to the airport.

Our guides were top notch. They took us into the park and were pretty good at avoiding the crowds and getting us a more intimate experience with the animals. We saw the Big Five within the first two trips, and each subsequent trip was just us getting better pictures of the animals. It was a blast.

When we weren't in the park, we had a nice little cottage to unwind in. Each evening, they cooked a great dinner for us. They were even able to do laundry for us, allowing us to pack even lighter for our trip. Sadly, we didn't have any monkey visitors to see, but we did have a nice little Dik Dik eating outside our cottage one evening.

All in all, if you're thinking of visiting Kruger, use Shinzelle Safaris. Everyone was nice and more than willing to do whatever was necessary to give us the best trip we could get.

Alec Boyle   –  
United States US
Visited: July 2019 Reviewed: Aug 5, 2019

Email Alec Boyle  |  35-50 years of age  |  Experience level: first safari

Excellent, unique safari operator and lodge.
5/5

My wife and I booked with Shinzelle as part of our honeymoon visit to SA. The experience was absolutely perfect from start to finish. Communications with the owners were clear and timely, staff at the lodge were beyond friendly and helpful, and our guide Jason was great as both an animal tracker AND a companion. The very first morning we went out with him he found us a leopard that another truck had just blown heedlessly by, and got us so close to it you could tell it had blue eyes. His knowledge of the animals and environment was unmatched, and his skill at understanding the park got us fantastic sightings that many other guides would have missed. Absolutely would book with Shinzelle again on a return visit.

Han   –  
Singapore SG
Visited: June 2019 Reviewed: Jul 15, 2019

Email Han  |  20-35 years of age  |  Experience level: 2-5 safaris

Well organised, good liaison, excellent guide and unforgettable experience
5/5

We did the 4D3N Kruger and Panaromic Tour Experience. Due to our flight schedule, we had to change the itinerary of the trip and Danielle/Amy kindly accommodated our requests. We were given an upgrade to our room with private candle light dinner. What a great way to enjoy our honeymoon. Our guide, Jayden entertained us throughout and was very knowledgable about the safaris and behaviours of the animals. Caught the big five and many other animals up close. Guess the point in spending so much to go to a safari is because each trip will definitely be different. There is always the anticipation of possibility spotting an interesting sight, the disappointment and frustration when you missed something and the satisfaction when you see something out of the blue. The leopard and the lions were just meters away from us. The panaromic tour would have been better if not for the fog. We managed to see half of what was planned. On our last morning safari before departure, we were treated to a big surprise; a pack of wild dogs along S1 when we were driving towards Phabeni gate. Totally enjoyed ourselves and it was an unforgettable experience for my wife and I.

Chloe   –  
Singapore SG
Visited: June 2019 Reviewed: Jul 5, 2019

Email Chloe  |  35-50 years of age  |  Experience level: first safari

Excellent tour and experience of a lifetime
5/5

Our family of three (with a seven year-old) enjoy the Safari experience tremendously over the 3 days. We initially have misconception about safari and whether it's suitable for seven year-old. Our guide Jayden ensured that we were notified on the safety information.

Jayden is very knowledgeable and experience. We learnt a lot about wildlife during the trip. It's like watching National Geographic but even better! It is totally awesome to see the animals live!

Mary   –  
United States US
Visited: April 2019 Reviewed: May 27, 2019

Email Mary

Energetic, accommodating and making it work.
4/5

We took the 4 day safari, and were pleased when we arrived to be upgraded to the Honeymoon Cabin. The room was large and comfortable, the bathroom modern and looked recently renovated. A hot tub was on the porch, as well as an outdoor shower. The camp was quiet, bordered by woods. All the members of the small staff were friendly and went out of their way to make sure we were comfortable. We took three safari tours in Kruger, as well as a tour of the beautiful Blyde Canyon area. Each guide on the safari was different, but we thought Jaden was definitely the best and was very knowledgeable about the wildlife and where to get the best sightings. The staff went out of the way to accommodate my vegan diet, however I would suggest that they offer all guests more locally produced fresh fruits and veggies. I was frustrated to see beautiful avocados and oranges being sold on the streets, but none being served. I would have much preferred having a nice fruit or avocado salad instead of "fake" meat. Also a fresh piece of fruit in every ones breakfast box (as other camps offered) would have been nice instead of a cake/muffin. Juice with a high sugar content can't replace fresh fruit.

Roger   –  
Japan JP
Visited: April 2019 Reviewed: Apr 24, 2019

Email Roger  |  65+ years of age  |  Experience level: 2-5 safaris

Great hospitality, good food and and excellent game viewing safaris
5/5

We did the 5 day Kruger Park/Panorama tour and had a fantastic experience. From the outset Danny and her enthusiastic team made us feel welcome and ready to enjoy our stay. Rooms were comfortable and clean, with tea/coffee provided. Our main safari guide, Jay, was passionate and knowledgible about his job and we often went off the main roads to find exciting spotting opportunities. We were rewarded with seeing a number of rare wild dogs right next to us, as well as eyeballing 2 large rhino a few meters from us!
After returning at about 3 pm we could enjoy the peaceful Windmill Retreat gardens before gathering for a tasty homemade dinner--2nd helpings available too! On my wife's big birthday, they even made a lovely cake to celebrate--a very nice gesture and reflects Shinzelles' commitment to excellent customer service--we can highly recommend Shinzelle Safaris if you want a value for money, professional and well organized game safari experience.

Average User Rating
4.9/5
Rating Breakdown
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