Reviews

Sort By: Date Most Helpful Rating 161-170 of 189 Reviews
Merìa Zenobi   –  
Argentina AR
Visited: August 2019 Reviewed: Sep 15, 2019

Email Merìa Zenobi  |  20-35 years of age  |  Experience level: first safari

14 days of safari to Kenya and Tanzania
4/5

We have hired a 14-day safari through Kenya and Tanzania (Naivasha, Masai Mara, Serengeti, Ngorongoro, Lake Manyara and Amboseli)
They were able to organize our trip in 15 days and be attentive to our orders.
During the travel days there were certain inconveniences that at the end of the safari were recognized.
We appreciate the predisposition and your attention!

Irina   –  
Taiwan TW
Visited: August 2019 Reviewed: Sep 14, 2019

Email Irina  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Irina and not that of SafariBookings.
Overall, it was a good safari experience!
3/5

We had a 7-day journey in Kenya, including 6 days on a safari tour.

First, let me share why we'd chosen Bluerange Connect Limited as our safari tour operator. After we had been victims of Mr. Otieno's fraud (Kenya Walking Survivors Safari company), we were looking for a reliable tour operator. It was our priority. At that time, Bluerange Connect Limited had a private tour we could afford since we decided to have a private tour vs a group tour. Plus, they could make adjustments to our itinerary and the price negotiations went smoothly and fairly. Secondly, Willis (the founder, I guess) responses were clear and in a professional way. Thirdly, it's easy to check the company's background. They combine safari tours with logistics which gives you the idea that the company has another source of revenue. If reliability and safety is your priority, IMO I think they're a very good choice.

Our first 3 days had lots of fulfillment in terms of sightseeing and game drives and it was full-day itinerary (until the dinner time: 5-6 pm). The rest of safari days were just ‘half days’; everything was over around 2 pm. Most of the times, we just stayed in our hotel. I suggest everyone who’s traveling to Kenya to confirm the details about every single day of their itinerary including the time when their drivers are off. That way at least you’ll know that you’d have to spend your whole afternoon in a camp, hotel or somewhere in a nearby town (which is better to do accompanied by a hotel employee.)

On the very first days, I’d noticed some contradictions between what the itinerary price included and for what we actually had to pay. For example, on the first day, we had a city tour and the itinerary price included all three meals; breakfast, lunch, and dinner but we paid for those ourselves. Also, according to our itinerary, on the second day, the visit to Masai Mara village was included in the overall price of the tour and I took a screenshot of that fact in order to inform the office about that. We got a phone call with apologies about the confusion but we had to pay for the visit ourselves. I suggest anyone who’s going to have a safari tour confirm this kind of payments with tour operators beforehand. And for tour operators, they should put more effort to avoid this kind of contradictions as it doesn't give an impression of professionalism.

On our fourth day, we’d suddenly learned from our driver-guide that they were changing him and the vehicle. He said that the company scheduled the vehicle inspection for tomorrow so he had to go back to Nairobi. We found that weird because that meant that the company didn’t know he was on the safari with us? And so we asked this question and he couldn’t explain anything as he was a freelance driver-guide. We were quite upset because
not only the guide was changed but also the hatch top van was gone which meant we could not do proper drive games. The office neither informed us in person; nor they brought any apologies. So I’d suggest safari travelers to avoid this kind of situation by making sure that the company you’re traveling with.

As our new driver-guide arrived we asked him if he had water for us. He said he didn’t have any water for us as the office didn’t wire money yet but they were going to do so. When we asked when (because we were thirsty and the water in the hotel was sold like 4 times more expensive) we were told to go to our room and wait for it. As we thought the water would arrive in several hours or so we decided not to walk to the town to buy some in a supermarket. We were waiting and waiting until dinner when we saw our driver-guide who told us that he didn’t buy water because the office didn’t wire him money yet. So we had to buy our water from the hotel as it was already late to walk to the town. This is one more perfect example of bad organizing and service.

On a positive note, overall, it was an unforgettable experience as a safari traveler. I hope my review is useful somehow. Thanks for reading it. Cheers!

Reply from Bluerange Connect
Reply from Bluerange Connect
Posted on Sep 16, 2019

Halo Irina,
We are sorry for the mix-up concerning all the arrangements especially your Daily Mineral Water.
We promise to improve on that next time. Thanks for the positive criticism and your endless support!

Lani Reyes   –  
United Arab Emirates AE
Visited: August 2019 Reviewed: Sep 13, 2019

Email Lani Reyes  |  35-50 years of age  |  Experience level: first safari

Amazing Safari Experience!
4/5

The trip was well organized and Silas was very helpful pre-trip. We were also assigned the best driver and tour guide, Mansoor. He made sure that we saw the Big 5 and experience the best that Kenya has to offer. The only comment I have is that food selection at the places where we had our meals for the duration of the trip could be improved. Overall, my husband and I had an amazing experience. Thank you, Bluerange!

Phillip Wilson   –  
United States US
Visited: August 2019 Reviewed: Sep 13, 2019

Email Phillip Wilson  |  20-35 years of age  |  Experience level: first safari

Great Safari with an Amazing Driver/Guide
5/5

My wife and I just took the private 9 day safari hitting Samburu, Nakuru, Masai Mara, Naivasha, and Amboseli. Our driver Ken made the trip smooth, safe and fun. I would 100% recommend Bluerange Connect (and Ken) to any friends or family. If we return, we will definitely be booking with them again.

Maria Zenobi   –  
Argentina AR
Visited: August 2019 Reviewed: Sep 13, 2019

Email Maria Zenobi  |  20-35 years of age  |  Experience level: first safari

14-day safari in Kenya and Tanzania!
4/5

We have hired a 14-day safari through Kenya and Tanzania (Naivasha, Masai Mara, Serengeti, Ngorongoro, Lake Manyara and Amboseli)
They were able to organize our trip in 15 days and be attentive to our orders.
During the travel days there were certain inconveniences that at the end of the safari were recognized.
We appreciate the predisposition and your attention!

Jacob   –  
United States US
Visited: July 2019 Reviewed: Sep 12, 2019

Email Jacob  |  20-35 years of age  |  Experience level: first safari

Great experience, did a safari and beach vacation was awesome!
5/5

This was a great experience. We did a 5 day safari and 3 days on the beach. Bluerange was very helpful and flexible, and allowed us to change some plans to stay longer at the beach. I would highly recommend this tour operator

Harish Remella   –  
India IN
Visited: August 2019 Reviewed: Aug 20, 2019

Email Harish Remella  |  20-35 years of age  |  Experience level: 2-5 safaris

Superb trip
5/5

I have booked 7 days package to Masai Mara, lake Nakuru, lake Naivasha and amboseli. The price they offered was really good. I was able to see big 5 in safari drive

My driver come guide Isaiah was awesome, friendly next time if I go I will definitely ask for him again

Bluerange connect tour people are very professional when ever i sent a message in what’s app/ call Silas would message me back and helped me plan the trip

Colin   –  
United States US
Visited: July 2019 Reviewed: Aug 6, 2019

Email Colin  |  20-35 years of age  |  Experience level: first safari

Good and attentive tour operator
5/5

I booked a 7-day safari plus a 4-day trip up Mt. Kenya with Bluerange Connect. They were one of the smaller operators available but had good pricing and were very responsive by WhatsApp when I was booking. The trip was great, I got to see the Big Five and visit Masai Mara, Amboseli, Naivasha, and Nakuru. In addition, they connected that to a guided hike up Mt. Kenya where I got to see the sun rise over the clouds - super cool.

In terms of guides, most of the tour operators including this one will set you up with a series of guides over the course of your time on vacation. I would specifically ask for Gibson for Masai Mara, and Jimmy for Mt Kenya. Bluerange Connect's driver Isaiah is also really good - friendly and helpful. I did have one guide who wasn't good at all - James - and there was a bit of a mix-up where my itinerary said I'd do game drives that didn't happen, but everyone at Bluerange had been clear that if anything wasn't working out as I'd hoped then I could contact them and they'd make it right. In this case they did which was very much appreciated - I felt I had someone on my side.

Overall I would recommend them if you're looking at a trip in Kenya - and I believe they do other East Africa destinations as well.

Elise   –  
United States US
Visited: June 2019 Reviewed: Jul 23, 2019

Email Elise  |  20-35 years of age  |  Experience level: first safari

Excellent Safari!
4/5

My friends and I arranged our safari through Bluerange Connect Limited. We had an amazing time with our guide, Monsieur. He worked really hard to assure that we saw all of the animals we hoped to see and succeeded! He also provided great education on the animals, the Masai tribe and Kenya in general. He was the highlight of our trip! Pro tip - Bring soft bags, like a backpack or duffel. The safari car couldn't accommodate suitcases.

The accommodations weren't the greatest but they're doable as long as your aren't used to super fancy places. This really is a budget/mid-range safari. I'm a picky eater and wasn't the biggest fan of the food, but if you aren't picky I'm sure the food isn't half bad.

Suzan   –  
Kenya KE
Visited: June 2019 Reviewed: Jun 19, 2019

Email Suzan  |  20-35 years of age  |  Experience level: over 5 safaris

Great Team
5/5

Safari was well planned and enjoyable. Communication all through was top notch. Looking forward to another trip with you guys.

Average User Rating
4.7/5
Rating Breakdown
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  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 2
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