Reviews

Sort By: Date Most Helpful Rating 251-260 of 480 Reviews
Juan Andrés Páez   –  
United States US
Visited: August 2019 Reviewed: Aug 24, 2019

Email Juan Andrés Páez  |  20-35 years of age  |  Experience level: 2-5 safaris

4 days/ 3 nights safari
4/5

My mom and me went in a 4 days/ 3 nights safari to celebrate her 60th birthday. We went to lake Nakuru and stayed a night there, and then two nights in Maasai Mara.

The agenda for our trip was exactly what we wanted and our guide was outstanding. However, we had paid for a “comfort” room in Maasai Mara ($420 per person each night) and when we got to our hotel (Azure Mara Haven) they told us Spirit of Kenya had only reserved a budget tent for us. I talked with employees of Spirit of Kenya but they only solved the problem until the next day when we had already gone over a hard and cold night in the tent. Second day fortunately we were upgraded to a room like the one we had paid for. Despite asking them for a refund or a compensation for their mistake on the first night, I did not get a positive reply and was just ignored by their employees.

Hope this doesn’t happen to other people traveling with Spirit of Kenya and that you stress out that they should make the hotel reservations for what you are asking and the value you are paying.

S.Alejandra   –  
United Arab Emirates AE
Visited: August 2019 Reviewed: Aug 18, 2019

Email S.Alejandra  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible Safari tour, surpassed expectations- GREAT Staff
5/5

Booking a Safari can be overwhelming because of all the options and lack of information on the country. We got many different quotes and Spirit of Kenya answered quickly and in a very polite and organized manner. They helped us arrange the tour to our liking (we ended up adding Hell's Gate) and had a very decent price compared to other agencies.
The staff was wonderfully kind and informative all throughout the tour and even at the end when we wanted to add a trip to the Masai Village they were more than happy to make it happen.
The lodging choices were great- clean, beautiful, with good food and also great staff.
While on the road the choice of restaurants was also very nice with good ambiance and tasty food.
Overall, the whole trip surpassed my expectations.
Would HIGHLY RECOMMEND.

Redha   –  
Kuwait KW
Visited: August 2019 Reviewed: Aug 15, 2019

Email Redha  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgetable Trip
5/5

Amboselie is not really big but packed with wildlife. Its really famous mostly for its elephants, among other animals like zebra's, gazelle , wildebeest , water buffalo , hypos, some lions , and birds. Life is concentrated around the swamps where most hang out.

I had 3 days ( 2 nights ) in Amboseli . Spirit of Kenya handeled my tour professionally and flawlesly from day 0 till dropping me off @ the airport in the end .
Im a photographer, and had specific needs (type of car , guide ) to make my trip succeful . I informed Spirit of Kenya of these requirements , and they exceeded my expectations .
The guide was extremely knowledgeable and understood exactly what I'm looking for . He knew animals where abouts , and there behavior which made my job so much easier and enjoyable . The car was in great condition, clean , and supplied with water bottles.

I would like to thank everybody @ spirit of kenya on making this unforgetable trip, and for next safari , it would be you guys .

Donald   –  
United Kingdom UK
Visited: July 2019 Reviewed: Aug 11, 2019

Email Donald  |  35-50 years of age  |  Experience level: 2-5 safaris

A fantastic safari experience, memories that will stay with us for ever
5/5

My brother and I did a 4 night, 5 day safari. From the initial request for a quote to meeting point and then the safari itself , the experience was amazing. Our guide Charles was friendly, courteous and extremely knowledgeable about the areas we visited and the animals we saw. We stayed in 3 different locations, each of them was brilliant - friendly welcoming staff, great food and facilities. The tour had a great balance of sight seeing and relax time. I would not hesitate to recommend Spirit of Kenya to anyone - thank you Tiago and Charles, you gave us a trip to remember!

Mhom   –  
Thailand TH
Visited: July 2019 Reviewed: Aug 11, 2019

Email Mhom  |  35-50 years of age  |  Experience level: 2-5 safaris

Smooth safari
5/5

Everything was perfect on our recent safari. Starting with the safari arrangement handling by Tiago. Prompt and accommodated every question we had. The resorts recommended were spot on.
Our guide for the trip, Simon was the best we had. He knew from day one what our preferences were and tried his best to provide it. Very knowledgeable about animal behaviors and best angels to get the perfect picture.
Definitely would return (you still owe me a leopard) and recommend to others

Miruna   –  
Romania RO
Visited: July 2019 Reviewed: Jul 30, 2019

Email Miruna  |  35-50 years of age  |  Experience level: first safari

Perfect!
5/5

The communication with Sprit of Kenya was more than perfect. I was surprised by the prompt reply from Tiago. He was providing all the necessary information and answering to all the concerns. I must admit that the way things worked with Tiago influenced a lot our decision to go with Sprit of Kenya. He demonstrated a high level of professionalism. The tour was perfect and we had a nice time in Kenya, everything was as planned. Our driver/guide, Gidion was friendly, he knew a lot about animals and he was sharing the information every time he had the occasion. He knew where to go to see the Big 5. We enjoyed a lot our experience. We are planning in returning in Kenya in the next future and definitely we are going to contact again Sprit of Kenya. I recommend this agency.

Pauline   –  
New Zealand NZ
Visited: July 2019 Reviewed: Jul 12, 2019

Email Pauline  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent service in the planning stages (and cancellation) of a week long safari.
5/5

I received prompt and excellent service in the planning stages of a week long safari in Kenya. This trip was booked directly by my husband and I by email with Vanessa and we were looking forward to the holiday. However, a month before departure we had to cancel due to a health problem. I just want to say that Spirit of Kenya refunded our trip according to their terms of reference and we received the money back into our account.
Their excellent website, professional service by email and refund when changes happen tell us that they must be a gem of a company. We hope to be able to go on a safari with them next year!

VP   –  
United States US
Visited: June 2019 Reviewed: Jul 8, 2019

Email VP  |  20-35 years of age  |  Experience level: first safari

Excellent tour through Kenyan national parks
5/5

Spirit of Kenya was excellent from planning stages through the trip. I was in contact with Tiago and he was very clear about the price breakdown and I could even come up with my own itinerary and calculate the price myself (Many companies give you quotes when you ask for an itinerary but you don't know how they're calculating the total price).

Our itinerary was: Amboseli, Lake Naivasha, Masai Mara, and Lake Nakuru.
Franco was our guide. Franco was an excellent driver and we felt very safe even when some other cars near us in the Mara were getting stuck in the mud. He also had excellent vision and communication with other guides in order to find sightings and we saw literally everything we were hoping to see and much more. Franco was also very flexible and take us to a doctor in Nairobi on our way back from Nairobi when one of us was feeling a little unwell (turned out to be nothing and he was able to do make up the lost time the next morning so we didn't miss a beat of our itinerary. Franco was also very kind and friendly and went above and beyond to make sure we had a smooth and fulfilling journey.

Highly recommend booking via Spirit of Kenya and asking for Franco as your guide (although I'm sure all of the guides are great); you will definitely have a great experience.

Jason   –  
United States US
Visited: June 2019 Reviewed: Jul 6, 2019

Email Jason  |  35-50 years of age  |  Experience level: over 5 safaris

Exactly what we wanted
5/5

Everything about Spirit of Kenya was fantastic. Tiago did a wonderful job of setting up our tour, answering our questions and booking the accommodations. When we arrived in Kenya, we were picked up by our guide, Charles, and he was absolutely fantastic. One of the first things he said to us was that his passion was nature, and it really showed. He did a great job of driving, helping us to manage a new culture (where we should buy things), and when we got to the Mara, he put together amazing game drives. Everything exceeded expectations.

Elizabeth   –  
United States US
Visited: May 2019 Reviewed: Jun 26, 2019

Email Elizabeth  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Experience with Company
5/5

We, three childhood friends- now middle aged, used Spirit of Kenya for a Nairobi day tour and for a safari that included Lake Nakuru and Masai Mara. We had Moses as our guide, photographer, driver and "protector from wild animals" for the safari portion. He was fantastic. Friendly, flexible and very accommodating. The experience was worth more because we had him as a member of our team.

Our accommodations were very well chosen by Spirit of Kenya and made for an enriching and memorable safari trip. Food was always delicious and ample.

Highly recommend the extras such as the open sided 4x4 Jeep and a side trip to a Masai Mara village.

Dealing with the company from the US was smooth and Vanessa is always on top of things. Great service. Wonderful experience.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 462
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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