Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 109 Reviews
Katy   –  
Italy IT
Visited: July 2019 Reviewed: Jul 12, 2021

Email Katy  |  50-65 years of age  |  Experience level: first safari

ECCELLENT when you plan all the details of your holiday and also if you need any help during it.
5/5

The internet isn't as good as in EU, so the car navigator could stop working: it's better to have a very detailed map.

I also suggest to buy a mobile pre-paid card (there is a box Office into Windhoek Airport); MTC Tango Prepaid is good.

Remember to fuel your car at every petrol station because you might not find any for many many miles.

Lastly, buy a lot of water to take into your car.

Joy   –  
Singapore SG
Visited: August 2019 Reviewed: Dec 28, 2019

Email Joy  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Joy and not that of SafariBookings.
Very slow in responding
1/5

Have to improve their speed of communication and responding. Been several occasions without response and they kept customer waiting. Have know idea what is going on. First, I didn’t want to write about this thinking it is just one time and they are a small company. But it has been so many times and it is very annoying when I don’t know what is going on with what I have requested and I have already put down the deposit. To be fair for them, the lady who has been helping me has been helpful in answering the question but it doesn’t help when my message was sent and no one attended to the question for one week. They might be all on holidays but I am not sure if this works for everyone especially when it comes to business and we need to get something rolling for the trip in advance.

Peter   –  
Australia AU
Visited: November 2019 Reviewed: Dec 23, 2019

Email Peter  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent service - highly recommended
5/5

We recently returned from a trip that included 2 weeks in Namibia. Cardboard Box Travel were very helpful in suggestions and bookings. Sonja, the contact there, did a great job. We decided on a self drive tour. The 4x4, accommodation and suggested route were all excellent. I highly recommend the organisation.

Arne   –  
Norway NO
Visited: October 2019 Reviewed: Oct 31, 2019

Email Arne  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent services!
5/5

Have used the Cardboardbox for my arrangements for many years, very staisfied with them! Good communication, quick responses and the they provide and set up your travels ass desired! They provide accomodations after excactly what you want. Good knowledge about places you want to see/do. Set up an itenirary that will suit the days you will spend! Highly recomend them if you are travelling in Namibia or Botswana!

Matthew   –  
United States US
Visited: October 2019 Reviewed: Oct 28, 2019

Email Matthew  |  35-50 years of age  |  Experience level: 2-5 safaris

Customized, Thrilling, and Diverse Trip
5/5

Our Cardboard Box representative spent a month working with us on a fully customized 22-day trip through Namibia and Botswana. Working within our budget, she designed an adventure that mixed thrilling wildlife encounters with cultural experiences and unique places to stay. Through Namibia2Go, Cardboard Box also reserved us a safe, reliable Toyota 4X4 that could handle the gravel, sand, and potholes that are common there. And when we had an issue with the vehicle, they responded promptly and sent someone immediately hundreds of kilometers to replace the vehicle. Top-notch service from our first inquiry to our transfer to the airport on our last day. The website is also incredibly informative about all things Namibian. We're so glad we stumbled across Cardboard Box on the internet!

Matt & Fraz   –  
United Kingdom UK
Visited: August 2019 Reviewed: Sep 12, 2019

Email Matt & Fraz  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly, trustworthy and professional travel company
5/5

We had a fantastic and trouble-free self-drive holiday in Namibia, thanks in large part to Cardboard Box travel, who booked all of our camping and lodges in and around Etosha, and also arranged our camping-ready Hilux through Namibia2Go (who were also excellent.) Communication was great (that's important as there is quite a lot to plan on these trips!) and we liked all of the accommodation, including some memorable stays at lodges that Cardboard Box had recommended to us. Our vehicle was in immaculate condition and fitted out with everything we needed. They also have a really nice website full of detailed information about Namibia, its wildlife etc which shows a real love for the country. All in all, if looking for a local agent you can trust to help you book your annual holiday, then based on our experience, we'd 100% recommend this company.

Daniele   –  
Italy IT
Visited: August 2019 Reviewed: Sep 9, 2019

Email Daniele  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible adventure in Namibia!
5/5

We booked two weeks self-driving tour in Namibia and we experienced a great organization from the first day till the end. The tour has been properly planned in all details and we've got all the information in an easy and clear way.
All days have been easily planned with enough time for transferring and sightseeing a nice counrty as Namibia is.
All lodgeges and hotel we staid offered great service, nice rooms and delicious food!
First day we had a very nice introducion meeting with the staff who provided us all the maps,information and suggestion for driving and visiting safely all the counrty.
Absolutely well done !!

Jill   –  
Australia AU
Visited: August 2019 Reviewed: Sep 2, 2019

Email Jill  |  35-50 years of age  |  Experience level: first safari

Fabulous service from Cardboard Box Travel Shop
5/5

My family (me, my husband and 2 kids - aged 9 and 11) recently did a self-drive trip through Namibia and Botswana. Having never been to Africa before, we found Cardboard Box Travel Shop to be a very useful source of information and support. Our consultant (Anita) provided great advice in planning our itinerary (and making sure we were seeing all the highlights while avoiding too many long driving days), and in recommending accommodation and activities that suited our family. She answered all our questions, made the bookings for us (including car hire), and ensured that our trip ran very smoothly. I highly recommend Cardboard Box for their passion and knowledge, professionalism, attention to detail, and friendly service. We had the most wonderful trip and look forward to returning. Thanks Anita!

Fanny   –  
France FR
Visited: August 2019 Reviewed: Sep 2, 2019

Email Fanny  |  35-50 years of age  |  Experience level: first safari

Fantastic self drive family safari in Namibia - breathtaking - one of a a kind road trip!
5/5

Communication with Allison, our travel agent, has always been through emails - very pro and friendly behind her keyboard! She has always been kind to answer my numerous and diverse questions from safety, to places to explore, campsites or lodges to stay at, where to fill up the gas tank of our land cruiser truck, what to pack etc...
Allison has been incredibly attentive to my requests as building, kind of last minute (end of May), our family trip to Namibia which was taking place in August.
I have been lucky to be recommended to Allison by a very good friend who was also travelling with her family to Namibia - Allison even managed to have our families cross paths and spend one night at the same lodge!!!
She has been very helpfull and even on vacation herself during our trip, managed to check her inbox and answered my email.
IN her summer leave, a colleague of hers has been able to assist us with professionalism as we got stuck in a sand storm at Sessriem and we could not image camping out a second night - Christee found a lodge where the five of us could be accommodated - that made quite a difference to have a last minute service :)
To experiment the Namibian spirit, camping in a tented roof is a must and absolutely valued as one of a kind experience amongst our family.
Best is to have the privilege, as we did, to rest in the beautiful lodges once in a while to enjoy the Namibian hospitality.
I recommend 100% Cardboard Box travel to anyone who wish to book a one of a kind self drive safari in Namibia!

Rachel   –  
Switzerland CH
Visited: July 2019 Reviewed: Sep 2, 2019

Email Rachel  |  50-65 years of age  |  Experience level: over 5 safaris

Cardboard Box listens attentively, then professionally designs a tour to tick all your boxes.
5/5

Excellent tour company (in particular Allison) for those who want a hands on, professional agent who will listen to what you are wanting in terms of sites, accomodation, travel times, activities, history and all the other myriad of questions that will arise when organising a visit to this spectacular country.
Our only problem was that we did not have enough time to do ALL of the things we would have liked to - although Allison packed our days with as much as she could. This was all done with excellent prompt service.
Greeted at the airport, driven into town, clear explanation of what was to come, keys handed over and on the road with all the extras needed was a simple operation.
A well oiled company that comes with my highest recommendation.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
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