Reviews

Sort By: Date Most Helpful Rating 81-90 of 480 Reviews
Minhaj Ahmed   –  
India IN
Visited: October 2019 Reviewed: Oct 10, 2019

Email Minhaj Ahmed  |  20-35 years of age  |  Experience level: over 5 safaris

Every this was totally perfect, had a awesome trip with wildebeest safaris
5/5

At first Mr Noah interactions was really good he replied to each and every msg, and after when we reached Nairobi every thing was given as promised. We loved the accommodation, food , game drive, and the guide Mr Martin he was so good with us.
Would love to go back again, keep it up Wildbeestsafari

Deb   –  
New Zealand NZ
Visited: September 2019 Reviewed: Oct 9, 2019

Email Deb  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Deb and not that of SafariBookings.
Experienced driver who I felt was just doing his job.
3/5

Despite several emails as we had changed the pickup day to a Friday they never showed up on time.
Excellent driver ,answered our questions but not forthcoming with information.
Overall loved the Safari

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Mar 28, 2023

Dear Deb,

Thank you for your review. We made a lot of changes with our ground operations. Be rest assured of great services from our guides in the near future.

Kind Regards,
Noah

Larissa   –  
Kenya KE
Visited: September 2019 Reviewed: Oct 8, 2019

Email Larissa  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing weekend trip to Amboseli
5/5

Two friends of mine and I went to Amboseli National park with wildebeest safaris and it was an amazing experience. Noah and his team are great and ensured that our trip was perfect. They responded immediately whenever we had any questions and Paul, our guide, was very knowledgeable, accommodating and fun. I’ll definitely book my next tour with them as well and can highly recommend them.

Bekran   –  
United Kingdom UK
Visited: September 2019 Reviewed: Oct 5, 2019

Email Bekran  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Bekran and not that of SafariBookings.
Mixed feelings
3/5

We booked a 3 days/2 nights safari with Wildebeest Safaris in September 2019. The booking process was straightforward and we were really happy with the accommodation that was offered. We were picked up by our driver Joseph who was also our guide on the whole trip. First two days, we had a great time in Masai Mara National Park, we were lucky to spot the Big 5. Joseph did everything he can to find rare animals such as leopard and rhino.

The last day we set out to go back to Nairobi where we had a flight in the evening. Soon after we realised our driver was feeling very sick. He asked me to drive the safari jeep which I did. On the way, we stopped by a local clinic to make sure he had treatment. He was feeling better after two hours, so we moved on. The journey back to Nairobi was very long and because I wasn't familiar with that type of vehicle, so I struggled with driving it. We were supposed to go to Lake Naivasha and pay a visit to Masai village on that day, but Joseph again became sick and we had a plane to catch so we just drove on. We didn't want to take a break to eat or use toilet to waste time, yet again, Joseph stopped us at a souvenir shop which he had an agreement with. We then were stopped by a local policeman on the road who gave us a hard time, luckily I had my driving licence with me and he let us go after a while when he was convinced that our driver was sick. The whole journey took us 11 hours and when we arrived in Nairobi we had 2 hours left to our flight. Joseph asked us to pull over at their office where we were greeted by Noah. He had no idea what had happened, so when we said we were late, he immediately found a car to drive us to the airport. Unfortunately, the traffic was crazy in the city and we made it to the airport only 15 minutes before the check-in was closed.

We wish all the best to our driver and understand the challenges of ending up sick in a remote place. I tried to help him as a doctor and also as a friend. But it was a very stressful last day for everyone and the little things that happened there left a sour taste in our mouths. There was clearly miscommunication between the driver and the agency as they were not aware of what was going on. I hope Wildebeest Safaris take this review as constructive criticism and not allow the same thing to happen again.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Mar 28, 2023

Dear Bekran,

Thank you so much for your feedback. We are glad that you enjoyed our services apart from the moment your driver/guide Joseph fell ill and unable to drive with no communication at all coming from him to the office. We had a meeting with him and agreed to improve his communication skills between the office and while on duty in the field with our guests.

Again, we really appreciate your feedback.

Kind Regards,
Noah

Patrik Anderson   –  
Kenya KE
Visited: September 2019 Reviewed: Sep 30, 2019

Email Patrik Anderson  |  35-50 years of age  |  Experience level: 2-5 safaris

Masai Mara Safari
5/5

Our guide Dennis was great. Always on time. Great driver and wildlife guide!

Rosie   –  
New Zealand NZ
Visited: September 2019 Reviewed: Sep 26, 2019

Email Rosie  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Rosie and not that of SafariBookings.
Wouldn't use this company again
3/5

We were picked up 2 hours late as the owner hadn't communicated the correct pick up date to our driver. The first nights accommodation was absolutely disgraceful. Our driver only spoke when spoken to! He didnt interact with us at all. He was however good at driving and got us where we needed to go. Also at our last camp we discovered the owner hadn't even paid for the camp, poor form.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Mar 28, 2023

Dear Rosie,

Thank you for your safari feedback. Sorry for the pick up delay on Day 1. The flight arrival timings were provided to your driver/guide but miss communicated hence the delay. We had to send a different driver for the assignment.

Kind Regards,
Noah

Allison   –  
United States US
Visited: August 2019 Reviewed: Sep 26, 2019

Email Allison  |  35-50 years of age  |  Experience level: first safari

Incredible safari with outstanding guides, amazing animals, and beautiful lodges
5/5

We just recently returned from a 12 day safari to Kenya and Tanzania. We booked through a company based in Tanzania and our time in Kenya was contracted out to Wildebeest Safaris. We were met at the airport by Mark, who was incredibly friendly and he took us to our hotel. The next day we met Rasheed. He took us to the Sheldrick Wildlife Trust and the Giraffe Center. He was super patient with us as we stayed longer than most vistors. Rasheed also gave us a great recommendation for lunch that was just perfect for our group.

The next day we met Frank, our tour guide for Amboseli, Maasai Mara, and Lake Nakuru. Frank is extremely knowledgeable about the animals, was kind, courteous, and professional, as well as funny and conversational. He was also extremely patient with us, as we could not get enough pictures and videos of any of the animals that we saw. He kept in contact with other guides so that he would be able to show us as many animals as possible. He picked up quickly what our group was interested in seeing and tried to make sure we saw those animals. He knew the parks inside and out and was able to give us recommendations for picnic spots, the best locations for pictures, and restroom locations. He was conscious of the roads as well and tried to make the ride as comfortable as possible. We could not have been happier with Frank as our guide!

The lodges where we stayed were also wonderful. The staff at the locations were extremely friendly, outgoing, and courteous. We enjoyed our conversations with them and the beautiful views. The food was also very good.

Overall, we could not have been happier with our safari experience with Wildebeest Safaris. We had an absolutely amazing vacation due to their staff members. Incredible people! Thank you so much!

Vivi   –  
Sweden SE
Visited: July 2019 Reviewed: Sep 25, 2019

Email Vivi  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Vivi and not that of SafariBookings.
Unpleasant experience and cheating happens
1/5

We had an UNPLEASANT experience in Wildebeest Safaris LTD. One of our tour guide, Peter, said he had the card issue for the payment, then he borrowed 300 USD dollars from us to pay the ticket fee for Masai mara National Park, which has been included in our travel fee. He guaranteed that he would return the money to us when we was back to Kenya 3 days later, but we have NOT gotten our money back until we finished our trip. During the trip, we waste a lot of time and stand under the sun to deal with this issue. After the trip, Wildebeest Safaris LTD said they will deal with the money issue and give us money back. BUT each time we asked for the money issue, they always have an EXCUSE, such as bank issue.
Wildebeest Safaris LTD does not regulate their staff properly, they even give all the money to the tour guide (including salary and traveling fee) before trips start. So in the worst condition, guides may throw all the clients away before the trips start and take all money away. SO for you guys want to travel in Kenya, you should take the consideration whether you want to take the RISK of using the service from Wildebeest Safaris LTD. And the guide can work for many companies, so they might take your money without any concern of losing job, like Peter in our case. Besides, communication between Wildebeest Safaris LTD and tour guides is very BAD. Two of our tour guides did not know our schedule at all.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Mar 27, 2023

Dear Vivi,

Kindly confirm you received the refund via your PayPal account.

Kind regards,
Noah Kuti

Pamela   –  
Mexico MX
Visited: August 2019 Reviewed: Sep 20, 2019

Email Pamela  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Pamela and not that of SafariBookings.
Great guides but little support from management during Safari
3/5

I have mixed feelings regarding Wildebeest Safaris. The first part of the trip was absolutely perfect, communication with Noah and Samuel at the beginning was very good but sadly everything changed towards the end.

Our trip started in Kenya where we met Jeff, our first safari guide. Jeff is the absolute BEST! He ensured we could see all the animals we wanted, he was very caring, funny and made sure we were having a good time at all times. He took us from Nairobi to Lake Nakuru and then to Masai Mara, accommodations in both places were amazing, they felt very luxurious and staff was very helpful and friendly.

From Masai Mara we went to Serengeti where we met Hamza, our 2nd driver and guide. Hamza was great, he is very experienced and knows A LOT about animals, plus, he knows great spots for photos ;) Both Jeff and Hamza drove 4x4 Land Cruisers, perfect vehicles for safari.

The issues started in Tanzania. One day before reaching Serengeti, the agency contacted us to inform that they had made the booking on the wrong dates so we didn't have valid accommodations anymore. Luckily we are not the kind of people who freak out and only asked for reservations at similar lodges, however, I do have to say that this was an unexpected situation and it was a bit stressful since they noticed only a day before! In the end they fixed it and booked alternative camps for us but one of them didn't have basic facilities like hot water.

From Serengeti we drove to Ngorongoro Crater and then back to Kenya's border to go to Amboseli. When we crossed the border, our 4X4 Land Cruiser was changed to a Mini Van, this was more than a huge disappointment because this type of vehicle is not made for safari, nor the roads in Kenya/Tanzania (way too bumpy + fishtailing when going at more than 20km/h, hence you have to go really slow and takes double the time to cover the same distance), most importantly is that is not the car Noah promised on the very first email he sent me. Our 3rd driver (Peter) tried to contact Noah to find a solution to this problem but we had no luck, he never answered. I also tried contacting Noah and Samuel by email... and we also didn't get any response, we were just ignored (up to date we haven't received any sort of explanation). We had to stick to the Mini Van the last two days of the safari and it became so uncomfortable that we decided no to go on a safari drive the last day.

It's a pity that a trip that started so well and that could have been rated a full 5-star was just thrown away because of poor management at the end.

Reply from Wildebeest Safaris
Reply from Wildebeest Safaris
Posted on Mar 28, 2023

Dear Pamela,

Thank you for your review.

On the issue regarding change of Vehicle on the last 2 days of your Safari. Please note that in most cases we usually use a Minivan at Amboseli since the roads are not as bad compared to Masai Mara and Serengeti. But after reading your review we switched from Minivan to Land Cruiser to avoid such complaints in the near future.

Thank you.

Kind regards,
Noah Kuti

Ricardo   –  
Sudan SD
Visited: September 2019 Reviewed: Sep 18, 2019

Email Ricardo  |  35-50 years of age  |  Experience level: 2-5 safaris

Responsible and professional
5/5

The agency is very professional and willing to satisfy the client’s requests.
The tour guide Filbert went the extra mile several times to ensure we were having the best experience and was very knowledgeable on fauna and flora.
Overall the experience was very professional and well planned except for one detail while booking the entrance to the Serengeti that made us loose almost half a day of the overall tour, that could have been resolved if the booking was done by head office instead of the tour guide on field. In any case, the tour guide helped adjusting the tour to ensure that we get the best experience posible and trying to recover the lost time.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 395
  • 4 star 52
  • 3 star 12
  • 2 star 7
  • 1 star 14
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