Reviews

Sort By: Date Most Helpful Rating 121-130 of 193 Reviews
Alex   –  
Canada CA
Visited: September 2019 Reviewed: Sep 27, 2019

Email Alex  |  20-35 years of age  |  Experience level: first safari

Daylong safari in East Rwanda + week of business in Kigali
5/5

Frank and his team are dedicated, knowledgeable safari operators and city drivers.

We were given a comprehensive and laid-back safari tour, going this way and that, and thanks to Frank’s keen eye we spotted some rare sightings and were able to get up close and personal! Awesome!

We were in Kigali on business and after our one day off (our safari), we enlisted Golden Rwanda Safaris as our drivers for the remainder of our business trips all over the city. They know Kigali perfectly and are super easy-going.

Thanks to them we had a fantastic and successful trip to Rwanda.

Thanks so much!

Vincent Cardo   –  
France FR
Visited: August 2019 Reviewed: Sep 10, 2019

Email Vincent Cardo  |  50-65 years of age  |  Experience level: first safari

Always way above our expectations
5/5

First contact with Frank was easy and profesional.Frank understood exactly what we wanted and built up the entire safari for us. All planned visits and tour were perfeclty organized. Accommodations were outstanding and always well located.
All of this worked perfectly thanks to our guide Jean Claude who has been very professional with a perfect knowledge of all the places we went to. Jean Claude is probably the best ambassador of Rwanda in Rwanda. The entire Golden Rwanda team deserves your confidence.

Jose Manuel Sanchez Andrade   –  
Spain ES
Visited: August 2019 Reviewed: Sep 5, 2019

Email Jose Manuel Sanchez Andrade  |  35-50 years of age  |  Experience level: 2-5 safaris

Good agency
5/5

Good agency, serious and with good services.
The driver-guide, very good.
An agency of the most reliable and serious.
All very well.

Chen Yvonne   –  
Rwanda RW
Visited: August 2019 Reviewed: Sep 4, 2019

Email Chen Yvonne  |  20-35 years of age  |  Experience level: first safari

Very Nice
5/5

The safari was really nice. We saw a lot of animals and the service of your company was really good.

Kamil   –  
Poland PL
Visited: August 2019 Reviewed: Aug 20, 2019

Email Kamil  |  35-50 years of age  |  Experience level: over 5 safaris

very professional, friendly people, great guide. Safe and worth travelling
5/5

very good, always on time, prompt answers, good car, nice lodges, lifetime experience on the volcano and with gorillas

Alice   –  
Switzerland CH
Visited: August 2019 Reviewed: Aug 13, 2019

Email Alice  |  20-35 years of age  |  Experience level: first safari

Akagera Park
4/5

The guide was very kind and helpful and we drove a long time so that I could see different animals.
The park in Akagera is beautiful and kept in very good condition.

Lillian   –  
United States US
Visited: July 2019 Reviewed: Jul 28, 2019

Email Lillian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

I went on a tour with Golden Rwanda completely by chance as I was attending a conference in Rwanda and a fellow conference attendee invited me to join her. She was far more prepared than I was, and had researched various tour operators thoroughly. I was very happy with her choice. Golden Rwanda Safaris is a small local company, but they do tours all over Rwanda and the surrounding countries. We ended up staying in Rwanda, spending a 1.5 days in Akagera national Park, (where we saw so many animals, including lions, hippos, impalas, giraffes, zebras, baboons, buffalo, elephants, warthogs etc). Seeing lions was theoretically the most exciting because they were introduced in the past few years from South Africa, but I prefer seeing the colorful animals (zebras, giraffes) and the more active ones (baffoons & impalas).

We had two separate guides for the two halves of our trip (Frank and Fabrice) and both were terrific, both on the trip logistics and also the wildlife. I enjoyed chatting with them and learning about their stories and Rwanda as much as I enjoyed the wildlife.

Note on gorillas: I was too stingy to pay $1500 for the gorilla permit in Rwanda, too scared to explore going to Congo, and permits were all gone in Uganda ($600) because I was literally looking for them the same week. However, the company arranges gorilla treks in all 3 countries and they assured me that Congo was safe for tourists. In the end, I'm very happy with the company and my trip :)

Yasmine S   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 21, 2019

Email Yasmine S  |  35-50 years of age  |  Experience level: first safari

Amazing Experience
5/5

Frank is an excellent tour guide, punctual, knowledgeable and honest and quotes very reasonable prices compared to the experience. We went to Akagera and he had very good eye to spot the animals, he had great knowledge of the park. Very good experience with Golden Safaris, definitely recommend.

Scott   –  
Singapore SG
Visited: July 2019 Reviewed: Jul 19, 2019

Email Scott  |  35-50 years of age  |  Experience level: first safari

Perfect in every way possible
5/5

Being my first visit to Africa I was apprehensive about how to choose a trustworthy tour operator. Frank of Golden Rwanda Safaris could not have been more helpful. From our first communication, it was clear that Frank values customer service above all else. No request was too much and the payment platform made it simple and painless to finalize the transaction.

On the ground in Rwanda, Frank's level of service was impeccable. Frank was always on time and no request was too much. I had wanted to visit the Gorillas for 25 years and Golden Rwanda Safaris made it happen in a way that I will never forget!

If you choose Golden Rwanda Safaris, Frank and the team will make sure you leave Africa with an experience that will stay with you for a lifetime.

Davina NAIKEN   –  
Mauritius MU
Visited: June 2019 Reviewed: Jul 19, 2019

Email Davina NAIKEN  |  35-50 years of age  |  Experience level: first safari

Wonderful Experience, highly professional & knowledgeable
5/5

A wonderful surprise. The service was excellent. Frank who accompanied me on my 2 days tour to Akagera and Kigali was highly professional and paid a lot of attention to details to make my experience unique. In Akagera, he made sure I was having a chance to see all the animals there. He had water bottles in the car everyday. He even brought me coffee on my departure day which was really early morning.
He was also well respected by the people at places we visited, which certainly shows the reputation of the company in the destination.

Spending 2 days with Frank also taught me a lot about the culture of Rwanda, the lifestyle and the friendliness of people despite the history. It was a very emotional 2 days, and I came back home with a lot of great memories.

I have no hesitation to recommend Golden Rwanda Safaris and would not definitely not go with anyone else.

Average User Rating
5.0/5
Rating Breakdown
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