Reviews

Sort By: Date Most Helpful Rating 31-40 of 115 Reviews
Angelka   –  
South Africa ZA
Visited: May 2021 Reviewed: Jun 17, 2021

Email Angelka  |  50-65 years of age  |  Experience level: over 5 safaris

Nothing Short of Outstanding
5/5

My husband and I are experienced and confident travellers and yet, when it came to getting the best from our safari in Botswana, we couldn't possibly have delivered on such an outstanding itinerary alone.

During our first telephone conversation, Walter at Safari Online sought to understand our requirements - our safari travel history to date, the level of comfort we would prefer, the diversity we were looking for in our itinerary between land and water-based safari and the type of wildlife/animal behaviour we would most like to see. He then crafted a six day trip, which began in the rugged landscape of Savute, know for it's predator action, followed by the serenity of the Okavango water-based activities and topped off with a bonus few days at a camp in the lap of luxury. He read our personality and requirements perfectly and made recommendations, without at any time, seeming to prefer one option over another. His focus was rather to ensure that our choices were well informed and suited to our needs. The logistics in terms of transport, dietary requirements and birthday surprises were flawless - thank you.

When dealing with Walter is was more like dealing with a knowledgeable and honest friend, whose passion just happened to be safaris! The electronic presentation of the itinerary was professional, easy reading and packed with information. Walter went the extra mile to answer our endless questions and, in Covid times, ensured that we were reassured with the terms and conditions of the lodges. We knew that he would be there to help us overcome any hurdles.

As independent travellers, we normally book our own trips and are understandably cautious whenever seeking out a tour operator. From the first moment, we had no qualms whatsoever that we were dealing with an honest, straightforward company who had extensive knowledge and had our best interests at heart and that was very much the case from start to finish. I would have absolutely no hesitation in recommending Safari Online at the highest level and will travel with them again in the not too distant future, as will, I am sure, many family and friends to whom we have recommended Walter and his team.

Rolf Meyer   –  
Sweden SE
Visited: January 2020 Reviewed: Mar 22, 2020

Email Rolf Meyer  |  65+ years of age  |  Experience level: 2-5 safaris

very profesional and 100 percent relaiable
5/5

it is difficult to put all this in words, it was more than you can expect, just wonderful. The guides tried so hard to show all the wildlife, even in difficult times. The accomodations were all special and all the staff just great. I can really recommend it.

Graham B   –  
United Kingdom UK
Visited: February 2020 Reviewed: Feb 24, 2020

Email Graham B  |  65+ years of age  |  Experience level: 2-5 safaris

Helpful, friendly and knowledgable service
5/5

Communication was very easy and fast. Karina was very helpful and managed to give suggestions to meet our budget and time table.
The two centres chosen, Gold Reef City and Lush Private Lodge exceeded our expectations.
Transfers were on time and also efficient. Would have no hestitation in recommending them to others and we plan use to use their services next time we travel to africa.

Lori   –  
United States US
Visited: November 2019 Reviewed: Nov 22, 2019

Email Lori  |  35-50 years of age  |  Experience level: first safari

Amazing experience!
5/5

My husband and I just returned from a 9 day safari experience in Victoria Falls, Chobe National Park, and Okavango Delta. Kim from Safari Online planned out a truly amazing safari trip for us. She was extremely responsive and accommodating with various questions and requests we had during the planning phase. She made sure every detail was taken care of. The trip itself was great! We never really had to worry about a thing in terms of transportation pick-ups, flight charters, etc. Everything was well-planned and executed. We really liked all of the camps/ lodges that Kim booked for us. We saw so many animals and so much wildlife, from lions to leopards to aardvarks. There really were way too many to list here. The safari guides we had were excellent and worked hard to make sure we had great wildlife sightings and stayed safe. The food was excellent everywhere we stayed and I was surprised by how well-fed we were. Everything was perfect except for the scorching heat (the rainy season seemed to be refusing to start) when we were there but we didn't really let that get to us as we were having such a great time. I'd definitely recommend Safari Online.

Kiley   –  
United States US
Visited: October 2019 Reviewed: Nov 20, 2019

Email Kiley  |  35-50 years of age  |  Experience level: over 5 safaris

Fantastic Botswana, Zambia, South Africa trip
5/5

Walter was awesome throughout the initial communications process and quickly offered multiple options each time we amended the original itinerary, until we ultimately settled on Botswana, Zambia and South Africa.

Each location was unique, and that was by design. The lodges were all great, and each one was nicer than the last, culminating at Savanna in the Sabi Sands GR. Likewise, the game viewing improved with each location.

I can't say enough about Walter's efforts in helping us put together a great trip. We wouldn't hesitate to work with him again when we book another safari.

Marko   –  
Finland FI
Visited: October 2019 Reviewed: Oct 29, 2019

Email Marko  |  50-65 years of age  |  Experience level: first safari

Fabulous holiday in South Africa
5/5

Thank you very much, Karina, for organizing ours once in the lifetime experience in South Africa. We were in Umlani Bushcamp and Elephant Plain Game lodges. Both lodges are fantastic and we really loved all the game drives. Also, our 10 and 13 years old children loved to be there and they really enjoyed to see all the animals and play in the swimming pools.

We are really happy with Karina's support to organize our trip. Karina's response time was always really fast and Karina managed to find new lodges for us even our flight schedule changed a couple of times. Karina also organized all transportations between airports and lodges.


John & Nikki   –  
Australia AU
Visited: September 2019 Reviewed: Oct 23, 2019

Email John & Nikki  |  50-65 years of age  |  Experience level: first safari

Sabrina's ability to liaise & plan our 'bucket list' holiday, with an amazing outcome, world class.
5/5

I selected Safari online ahead of the many travel agents firstly because of the 1st draft itinerary, and then the quick understanding of what Nikki & I wanted to achieve with-in our time frame and budget.

Sabrina developed an itinerary to meet our exceptions and was understanding and patient in fine tuning our travel needs to develop a final itinerary that not only meet our expectations, but surpassed them with a life adventure that will be very hard to top.

Each and every safari, hotel , flight, airport transfer, etc went smoothly, taking into account that we traveled to 5 different countries, and had 19 transfers, 12 flights, and stay at 9 different accommodations.

The camps and hotels where of a high standard, we planned for an animal safari (got that in buckets), but also got a food safari, with high standard of food and services, but mostly of all great staff / drivers.

Thank you Sabrina of a memorable life experience, fantastic job.

If you want to do a African safari, I highly recommend Safari online, you will not be disappointed.

V.W.   –  
Belgium BE
Visited: September 2019 Reviewed: Oct 19, 2019

Email V.W.  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent experience
5/5

Thank you Sabrina and the SafariOnline team for making our family vacation such an excellent experience. We traveled to Africa before and did many safaris. We were looking for holidays that would provide us with something different than just another 2 weeks of game drives. Sabrina invested a lot of time (and patience) to really understand our needs and she was relentless in finding the best possible options. The result was amazing. We spent 2 wonderful weeks traveling in South Africa and Zimbabwe adding a bunch of new african experiences to our travel book. Everything was perfect: the logistics, the choice of lodges and activities, the flights, etc. Thanks again.

David   –  
United Kingdom UK
Visited: September 2019 Reviewed: Oct 9, 2019

Email David  |  35-50 years of age  |  Experience level: first safari

Great flexibility and service
5/5

Everything was very well organised -- from the first ideas of putting a trip together to the actual lodges/hotels offered and particularly the smooth transfers in between the various locations -- we had a blast!

Jennifer   –  
Australia AU
Visited: October 2019 Reviewed: Oct 7, 2019

Email Jennifer  |  35-50 years of age  |  Experience level: first safari

Restful yet amazing!
5/5

Thank you Karina from Sarafi online for arranging a great and valued experience. We stayed at Umlani bush camp and had a great time. If you are after a resort style of experience than this is probably not for you,but if you value glamping, nature, great hospitality and food, then I can not highly recommend this enough..
Adventure and hospitality in one!
Thankyou Karina.

Average User Rating
5.0/5
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