Reviews

Sort By: Date Most Helpful Rating 81-90 of 426 Reviews
Christine   –  
United States US
Visited: January 2020 Reviewed: Feb 28, 2020

Email Christine  |  65+ years of age  |  Experience level: 2-5 safaris

African Vacation
5/5

Kerry did a great job organizing all the details of this 3 week trip. We visited Rwanda, Kenya, Tanzania and the island of Zanzibar. The accommodations were outstanding. Everyday we experienced a different safari adventure. Everything was done for us and we didn’t have to worry about a thing so we could enjoy our time at each spot. This is the second tour I have booked with Kerry at Pembury Tours and it won’t be the last.

Steele Party   –  
United Kingdom UK
Visited: February 2020 Reviewed: Feb 23, 2020

Email Steele Party  |  50-65 years of age  |  Experience level: first safari

Uncomplicated, professional and knowledgeable.
5/5

We contacted Pembury Tours initially to gather prices and ideas of what we could do for our first time in South Africa and organise this ourselves, but we were so impressed with Tammy and her passion and knowledge and grasp of what we wanted as a group and as individuals, we decided that to not use their service would be a mistake. There were originally 6 of us in the group unfortunately this changed to four just weeks before our departure date and without any complications our accommodations and various tours and excursions were amended accordingly with no fuss. From the moment we arrived in Cape Town and then our tours through the wine regions up in to Ostrich country and then on to the Garden Route, Cape L'Aghulas and back to Cape Town for a few days, our internal flights to the Kruger National Park for our Safaris the Lodges and Tours not a thing was missed out, we all quite simply had the bestest of times and this was soley due to Tammy at Pembury Tours.. THANK YOU!..the Steele party..

Sam and Rachael Saunders   –  
United Kingdom UK
Visited: December 2019 Reviewed: Feb 12, 2020

Email Sam and Rachael Saunders  |  20-35 years of age  |  Experience level: first safari

Perfect 2 week honeymoon.
5/5

We booked our 2 week honeymoon through Anya and from start to finish she was so kind, helpful and gave an all round excellent service - we couldn't recommend her highly enough.
We had a vague idea of a route through the Eastern Cape to Western Cape in mind but Anya recommended places to stay (and reasons why), activities to do and was on hand to answer any questions we had very quickly, including changing plans last minute. She even sorted extra bits for us such as arranging to have someone collect us in Johannesburg to help transfer us to our next flight, she recommended several places for NYE and booked a restaurant for us and even managed to get us an upgrade on our car.
Our luggage was lost from leaving London (through no fault, except the airline) but Anya made sure we were sorted and OK, even though she was on her own holiday outside of South Africa.
All of our accommodation was excellent (we're rating them all 5*) and the safari was simply incredible.
To be honest we were slightly anxious about booking with a local company, but we can't recommend the company and Anya highly enough.

John Slaughter   –  
United Kingdom UK
Visited: February 2020 Reviewed: Feb 12, 2020

Email John Slaughter  |  50-65 years of age  |  Experience level: first safari

A car tour of the Cape Garden Route and 3 day safari staying in first class accommodation on route.
5/5

Communication with Pembury tours was brilliant throughout the tour planning, it was tailor made to our specific needs whilst providing expert guidance on what to do and where to stay. Everything happened without a hitch providing us with a wonderful holiday experience. The safari at Lalibela was fantastic, the staff brilliant and the animals amazing.

Laura   –  
United Kingdom UK
Visited: November 2019 Reviewed: Jan 3, 2020

Email Laura  |  35-50 years of age  |  Experience level: first safari

A thorough and bespoke service
5/5

Melanie is a receptive and informed travel agent who helped us come up with the perfect itinerary for our trip to southern Africa. Having never been to this region before, she ensured we had all the information we needed, managed our expectations and provided a high level of service for our trip.

Jessica Evans   –  
United States US
Visited: November 2019 Reviewed: Dec 4, 2019

Email Jessica Evans  |  20-35 years of age  |  Experience level: first safari

Africa tour
5/5

It was an amazing experience! Everything was arranged perfectly! No stress! Entire trip was amazing. Great quality of hotels and excursions! Have recommended to all my friends

Laetitia   –  
Switzerland CH
Visited: October 2019 Reviewed: Nov 25, 2019

Email Laetitia  |  35-50 years of age  |  Experience level: over 5 safaris

Great Safari - Great atmosphere - Great Pembury
5/5

In a very short time and with a limited budget (for a safari), Tammy organisez us a beautiful trip in The Kruger NP. In one week, we visited tree very different places with each one its particularity and its own environment. We all loved them. As always with Tammy, the organization was perfect and we had nothing to do but take pleasure.

Keith Donald   –  
United Kingdom UK
Visited: November 2019 Reviewed: Nov 23, 2019

Email Keith Donald  |  50-65 years of age  |  Experience level: over 5 safaris

One word - Superb!
5/5

Everything from start to finish has quite simply been fantastic.
Melanie from Pembury Tours listened to our likes and dislikes and taylor-made our itinerary to suit. The result? A perfect blend of South African hospitality spread over 42 nights. It really couldn't have been better.
Moreover, it is refreshing to note that the fee to put all this together was more than reasonable. Melanie has been flawless throughout.

Paul Craven   –  
Australia AU
Visited: October 2019 Reviewed: Nov 11, 2019

Email Paul Craven  |  50-65 years of age  |  Experience level: 2-5 safaris

We looked for the best and came up with Pembury , they surpassed all expectations
5/5

When we looked for the best tour operators in Africa we came up with Pembury and in many of the reviews Tammy Harding was named. We are lucky to work with Tammy in planning our trip. Never have I ever come across someone so passionate and caring about what they do. Tammy was incredibly responsive to all my questions, and there were lots, she changed things whenever I had doubts and came up with what we thought was perfect. We travelled to Botswana, Vic Falls, Sabi Sands, Cape Town, Rovos rail and Johannesburg. From the minute we arrived at the airport to the moment we said goodbye it truly was exceptional. We were met at every stage by the most wonderful people to help us on our journey, every camp, hotel was out of this world and the food and hospitality second to none. We travelled with my elderly mother and it was her first trip to Africa. We all loved it so much that half way though our holiday we decided we wanted to go back and indeed called Tammy to start the plans for 2020. we have just now confirmed next years trip for 6 of us and I can't tell you how much we are looking forward to it because Tammy has truly gone above and beyond to help us achieve something magical. I had many ideas of what i wanted next year and we worked through every option, every country suggested, every flight connection to make sure we did not spend log times travelling. It was never too much effort.

So what I can say is if you want the best, go to the best and if you want perfection ask for Tammy

Todd   –  
United States US
Visited: September 2019 Reviewed: Oct 29, 2019

Email Todd  |  50-65 years of age  |  Experience level: first safari

Heidi was amazing and worked to customize our Africa Trip.
5/5

The team at Pembury and Heidi Bedford especially took great care to plan out every detail of our trip. Once we landed in Cape Town every pick-up and drop off and tour was meticulously planned.

Average User Rating
5.0/5
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