Reviews

Sort By: Date Most Helpful Rating 81-90 of 98 Reviews
Jeannie   –  
Australia AU
Visited: February 2020 Reviewed: Mar 19, 2020

Email Jeannie  |  50-65 years of age  |  Experience level: first safari

Excellent communication and easy to deal with!
5/5

Janine responded to all queries and emails promptly. She was very understanding of internet issues we encountered on our cruise ship that made accepting quotes and payment slow. She was particularly helpful regarding one of our group who uses a mobility scooter. Jannie put together four different quotes providing choices of game reserve and the number of nights.
We had a wonderful time at the Aquila Private Game Reserve. We got to see four of the Big 5 and many other unique African animals. Our driver and guide were informative and keen to show us the animals on the reserve, often up very close. They frequently checked that we had had long enough to observe the animals before moving on and reminded us how to stay safe. Such an amazing experience!
Our room, 101, was comfortable and very spacious. In fact we felt the bathroom was similar in size to our cabin on board ship!!!
The food was delicious, plentiful and dishes were labelled which was important for people with special dietary requirements. And we got to taste and try South African food!
We would particularly like to thank our driver Sasa who was very informative and answered our many questions. He even organised to return us to the ship via Table Mountain and through Capetown itself so that we could enjoy and experience even more of his country.
We highly recommend Gems of Africa and Janine for their efficiency, communication and professionalism. Thank you Janine.

Jacopo Brogiotti   –  
Italy IT
Visited: January 2020 Reviewed: Feb 18, 2020

Email Jacopo Brogiotti  |  20-35 years of age  |  Experience level: first safari

One day Safari + quad bike ride in Aquila Private Reserve
4/5

I experienced the full day activity in the Aquila Private Reserve. The Resort was fantastic, with great food and a nice spa. The safari, though, was not as exciting as I expected, but it's a matter of external conditions.
I had the greatest time with the quad bike ride!
I totally recomment Gems of Africa!

Debbie   –  
Australia AU
Visited: January 2020 Reviewed: Jan 18, 2020

Email Debbie  |  50-65 years of age  |  Experience level: first safari

From start to finish: luxury and attention to detail
5/5

The two lodges that Gems of Africa Safari and Tours arranged for us were fantastic. The staff were wonderful and attentive. We had the same game driver each time - who was extremely knowledgeable and very nice. Everyone we met went the extra mile to attend to us. The lodges were clean, well maintained and luxurious + air conditioned. We can't thank Janine and the team at Gems of Africa enough for arranging every component of our African adventure from start to finish (including flights and transfers). Thank you!

Katja   –  
Slovenia SI
Visited: December 2019 Reviewed: Jan 12, 2020

Email Katja  |  35-50 years of age  |  Experience level: first safari

We spent great time in South Africa and really have excelent experience with our tour organizer!
5/5

We booked our safari tour in Pillanesberg national park with Gems of Africa Safari & Tours. We worked with Janine. Janine organise our tailored three days package. Package includes lodging, safaries, lion park and trasfer from airport and back to Johannesburg. From the first communication to the final result the experience was superb. It was so easy to communicate with her. She was very responsive and helpfull. We had a lot of questions because it was our first visit to South Africa. We had a minor issue at lion park. We called Janine even though it was Sunday, and she immediately settled the matter. We definitely recommend Janine to everyone who is planning to visit South Africa.

Dave, Ed, Simon and 2 kids (5 & 8 years old)   –  
United Kingdom UK
Visited: January 2020 Reviewed: Jan 11, 2020

Email Dave, Ed, Simon and 2 kids (5 & 8 years old)  |  35-50 years of age  |  Experience level: first safari

A trip of a life time, we were looked after like gods !
5/5

A trip of a life time, saw so many amazing things and were looked after like gods !

Steven M   –  
United States US
Visited: December 2019 Reviewed: Jan 5, 2020

Email Steven M  |  20-35 years of age  |  Experience level: first safari

10/10, Amazing Experience I will never forget!
5/5

The driver who picked us up was incredibly knowledgable and gave an amazing start even prior to entering the park. I was given vast knowledge about the area, the animals, and the experience that fueled my imagination.

Entering the lodge, it was like straight out of a dream. Very friendly staff, rooms that are air conditioned, and within view to giraffes, warthogs, baboons, and elephants that would be in the vicinity (but never enter the grounds).

The safari drives themselves were incredible. Every driver had a vast amount of knowledge on every bit of animals and flora we saw. Within the first drive I saw all the animals that I came to see, and pretty close!

By the end of the trip I was already planning on returning!
Thank you Janine who made sure I was comfortable every step of the way. 10/10 would return again.

Sarah   –  
United States US
Visited: October 2019 Reviewed: Oct 16, 2019

Email Sarah  |  20-35 years of age  |  Experience level: first safari

Responsive and Easy to Coordinate
4/5

Gems of Africa was quick to respond to a request for a quote for my trip to Pilanesberg for a 2 day safari. They gave me a couple of options at different lounges and the booking process was smooth. My only critique was that I would have liked more information on the transportation side. I arranged for a transfer from my hotel in Johannesburg to the park and I wasn't even sure what kind of car to expect. The driver was courteous and the ride was OK.

Jelmar   –  
Belgium BE
Visited: September 2019 Reviewed: Sep 25, 2019

Email Jelmar  |  20-35 years of age  |  Experience level: first safari

it was an amazing experience, everything was well handled and the safari was super
4/5

this was our first multiple day safari. the booking was really easy, there was good communication and enough information for our trip. the lodge was beautiful and the game drives were amazing.

Justin Etkin   –  
United Kingdom UK
Visited: September 2019 Reviewed: Sep 22, 2019

Email Justin Etkin  |  35-50 years of age  |  Experience level: first safari

Shawn was great and so knowledgeable
5/5

Communications with gem was great and the booking was made so easy.
The Safari was one of the best experiences I have had. A whole day in the south African Bush with animals in their natural environment

Tatiana   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 30, 2019

Email Tatiana  |  35-50 years of age  |  Experience level: first safari

Great company
5/5

We booked our safari tour with Gems of Africa Safari & Tours. We worked with Janine. From the first communication to the final result the experience was superb. Janine was able to find us a great price for the lodge in the Pilanesberg National Park. She helped us to book the transfer from the airport on the first day and a return transfer plus tour on the last day. It was so easy to communicate with her. Of course, we had a lot of questions/concern because it was our first visit to South Africa. Janine always provided us detailed answers, and she responded to all emails right away. She provided us all the details for our travel. When we arrived, everything went without any problems. The driver met us at the airport, the lodge was ready for our arrival. The return transfer went as promised as well. We are more than happy with our experience with Gems of Africa Safari & Tours and with Janine. We definitely recommend them to everyone who is planning to visit South Africa.

Average User Rating
4.9/5
Rating Breakdown
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  • 3 star 1
  • 2 star 0
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