Reservations staff
Right Choice Tours & Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2005)
- Member Of:
- ASTA, KATO & KWS
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $130 to $345 per person per day (USD, excl. int'l flights)
Reviews
FR
Email Daniel | 65+ years of age | Experience level: over 5 safaris
Two-week-Safari august 2020
We just came back (29th august 2020) from a 2-week-private safari which included Amboseli, Aberdares, Sambauru, Sweetwaters,Nakuru, Naivasha and 4 nights in Masai Mara. During the preparation of that trip, all E-mail communication with Mr George were very quick and perfect. Transfers money was without any difficulty and followed immediately by receipt. The safari itself in a new excellent 4x4 landrover was fantastic with an experimented driver always on time and taking a very good care of everything needed. We loved its ability to find the animals and we were able to see the big five and so much more including lot of superbe birds. The lodges were also perfect and located in very pleasant area. In addition, we had a highly passionate experience with a balloon ride; it's something which we recommend to every one. Concerning the Covid, we can say that the situation is very well controlled in all lodges, including washing hands and temperature measurements. At the moment, it's even better than in many european countries and we can back without any problem. We think that if you have planned a safari this month or later this autumn, do not hesitate, few tourists are there and the pleasure is greater than in a crowded period. We would, without any doubt, recommend Right choice Tours and Safaris to everyone and we have already taken an option with the same company to see again the great migration next september. Again many thanks to Mr George for an excellent organization and to our driver, François, for a vey safe and efficient driving.
FR
Email Mathieu | under20 years of age | Experience level: first safari
Wonderful gift from my grandfather
Perfect 2-week safari in major parks of Kenya. Excellent organization by Right Choice Tours and Safaris and very good trip in an new 4X4 land cruiser with an experimented driver. Congratulations to the Organizer and to the driver-guide. We have seen all the animals we were looking for, including leopards, guepards and lot of lions. Two main events besides the game drives themself, an extraordinary balloon ride and an night safari during which we have seen 11 lions just waiting for us. The precautions to avoid the Corona virus were excellent with washing hands everywhere and temperature measurements in each lodge. Absolutely no difficulty and very few tourists from abroad. It's the right time to go for a safari in Kenya.
Email Lisa | 35-50 years of age | Experience level: 2-5 safaris
Exceeded expectations
From the very first email communication to the end of our trip everything was perfect. Our driver was very knowledgable and during our 9 day tour of many of the Kenyan parks we managed to see the big 5 and so much more. All the accommodation we stayed in was superb. Fantastic memories and wonderful photos which will stay with us forever. Thank you Right Choice safaris .
PK
Email Ziyad | 20-35 years of age | Experience level: first safari
Memorable and Hospitable!
We were on our honeymoon and booked Right Choice for a 3 day Safari at the Masai Mara. Everything was well planned and perfectly executed, and our guide, John, was a master at his trait. He made sure we were comfortable all along, and went out of his way to ensure we don't miss anything on the safari. Would recommend Right Choice to everyone.
NL
Email Peter G | 50-65 years of age | Experience level: over 5 safaris
Top Christmas Safari in Kenya with the whole family (10 pers).
If you consider to go for safari in Kenya, stop considering and just do it. Contact Right Choice and all your questions will be answered.
Our main contact was/is Mr. George Oketch who proposed our custom made trip from 21st Dec 2019 till 3rd Jan 2020. George was prompt and fast in replying.
He offered a total all in package (excl. flight from Amserdam to Nairobi) , at reasonable prices, covering both safari & beach holiday.
The holiday started on Saturday evening 21st Dec upon arrival at Jomo Kenyatta Intl Airport and were transported by a 18 seater to the Safari Parc Hotel.
Here we stayed for 2 days (Sunday & Monday) to relax and enjoyed the beautiful hotel and the garden with swimming pools as well as their very professional dance show in the evening. On Monday we organized ourselves to go for a guided tour at the biggest slum of Nairobi called “Kibera”.
(see separate review under: “Kevin’s Slum Tours”. Really a must to do!
On Tuesday morning we were picked by the guides Ken & Patrick in their 4x4 land cruisers heading via the Great Rift valley to Lake Nakuru where
we stayed in small scaled tented lodge called Flamingo Hill luxury Camp. The rooms were very spacy, clean and well organized. That same day we started the game drive after lunch. The guides Ken & Patrick showed us all corners of the area and we able to find the right places to spot game. We were lucky seeing 4 out of the big five! The next day we left after a great breakfast towards Amboseli to stay for 2 nights in Kibu Luxury camp. This camp was much bigger but with excellent service and comfortable luxury tents. All staff were very friendly with a high grade of service. We had chosen for this parc to see the majestic Kilimanjaro which we clearly saw in the morning. Beautiful.
Again, both guides Ken & Ben did an excellent job by showing the area and to explain us all about the parc.
Our last stay was for one night in Tsavo West where we Right Choice booked for us the Kilaguni Serena Safari Lodge. Ken & Patrick again showed us the full area which was totally different from previous parcs.
Our holiday ended in Baobab Beach resort south from Monbasa at Diani Beach.
Both guides, Ken & Patrick turned out to be very knowledgeable and were able to answer all the questions. All drives went smooth, very safe and comfortable. They really provided high quality service, were flexible and we can highly recommend them as a guide during your safari holiday.
All in all we can highly recommend to choose for RIGHT CHOICE TOURS & SAFARI to organize your safari experience in Kenya.
Asante sana.
NL
Email Toon | 65+ years of age | Experience level: 2-5 safaris
Very well experienced touroperator, good program including lots of game drives
Safaris in 3 different parks, Ambosseli, Masai Mara and Lake Nakuru.
We have seen all the big 5 and lots of other game. Very good driver George and he was a good spotter. Accomodation is okay. Kind staff.
For 1 week you will have a good image of Kenia and their people and animals. Onyl remark, lots of driving and distances.
Email Jay | 35-50 years of age | Experience level: 2-5 safaris
A flawless Adventure booked with Right Choice, a great company to deal with.
Excellent communication between myself and Millicent to complete the booking and make changes once deposit paid. The level of service is absolutely excellent and makes the safari adventure perfect with the itenary. I would recommend Right Choice Tours to everyone due to the way everything is done for you and they go above expectations. As for the actual Safari, our driver Jacob was brilliant, great knowledge and history of the Masai Mara park and animals.
Would definitely book again and recommend.
Reply from Right Choice Tours & Safaris
Posted on Feb 13, 2020Jambo Jay,
Thanks a lot for leaving us such a wonderful review. We are thrilled that you loved your experience in Masai Mara. Our driver, Jacob did the magic!
He delivered first class game viewing experience.
We put customer satisfaction as our priority and your review reaffirms the hard work we put in our tour related services. So thanks for your kind words and we look forward to hosting you again.
NZ
Email Enatha | 20-35 years of age | Experience level: first safari
The contact were amazing, immediate replies all the time and they were so lovely in every step
not the best time for a safari... we didnt get to see a lot but our driver tried his best to hunt the animals down for us. really loved and appreciated his service
Email Jess | 20-35 years of age | Experience level: first safari
Scammed out of $3000AUD
It pains me to leave such a negative review on what was actually an excellent tour. Myself and my husband took a 6 day luxury tour using right choice safaris in December/Jan and had an excellent time. While the tour was as hoped, all accommodations were excellent and the driver very good unfortunately I have to leave this company a negative review as we were scammed out of thousands of dollars when making payment to this company for our tour. On arrival we were informed we needed to settle final payment I advised that we had already made final payment and had emails from them and confirmation from the bank, they then informed us that their email had been hacked and the person I had been communicating with and who I had transferred money to was not them. Unfortunately they informed us they had suspicions that this may be the case and neglected to contact us using another form of communication to inform us of this suspicion knowing that this had happened to them before when their email was hacked on a prior occasion. We were forced to make another payment at the office of $3000AUD. While they attempted to contact the bank to make amends we have unfortunately not at this stage been able to get our money back and I have no idea whether their email really did get hacked or whether they were part of the scam. If using right choice safaris I advise make payment at the office on arrival not via bank transfer.
Reply from Right Choice Tours & Safaris
Posted on Jan 27, 2020Dear Jess,
I apologize on behalf of everyone at Right Choice safaris. Your review is very concerning to us.
Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers.
As it can happen anywhere all over the world, email accounts whether corporate, individual, state agencies, name it can get hacked. After realizing that our emails were hacked, we promptly shared this position with our incoming clients through our gmail account. I suspect this have happened after you had initiated the last wire transfer that ended up in the fraudulent account in South Africa.
This was unfortunate situation for all of us.
You made first payment to our correct account details and this was promptly acknowledged. Second payment, you paid to South Africa bank. This was unique.
In such circumstances, a polite advice to any one reading this response, please call the agency to seek clarifications. Matters regarding payment are sensitive. When there is a directive asking one to send money to a different account, before doing so, it's important to get clearest instruction.
Personally, I called the recipient bank in South Africa, fraud department and a case was opened. All the communications, are with you and you have the reference number. Your husband also called the bank and I believe the communication is on.
A case was opened on this matter. The time frame on which they will conclude their investigations is not something I cant precisely make a comment on. What I know for sure, the bank will always give a response towards any fraud case brought to their attention. My prayers is that you will get your money back. There is enough evidence to guarantee this position. And if that happens, I believe you will pull down this review too.
Calling Right choice safaris as scammers is not only appropriate but truly not realistic given all the commitments we have shown so far in this matter.
We can’t fix the past but you have my personal commitment to improve on our email security system. Until then, please accept my sincerest apologies on behalf of everyone on the team.
US
Email Betty and Doug | 65+ years of age | Experience level: 2-5 safaris
Amazing 4 day Masai Mara Lake Nakuru Safari with Right Choice Tours and Safaris
The communication with George and Millicent, owners of Right Choice Tours and Safaris, was excellent with quick turn around right from the beginning. They were quick to give us suggestions but also allowed us to customize our trip to the Mara and Lake Nakuru. With fifteen people in our family, ages 11 to 73, we had the trip of a lifetime! Three fabulous guides, Tom, Moses, and SK, with smiling faces met us at NBO and became part of our family for 4 days. They showed us Kenya, the back roads in the Maasai Mara and Lake Nakuru with 6 intense game drives that allowed us to view most of the wild in theses reserves. We saw 4 of the Big Five. That Leopard was hiding from us, but he was there. The accommodations, food and service were excellent at Keekarok Lodge in the Mara and Sopa Lodge at Nakuru. At our request, we were taken to a Maasai Village near the Maasai Mara. This was a cultural and educational highlight for our family. A cake and song and dance to celebrate my husband and my 50th wedding anniversary was awaiting us at Sopa Lodge-a pleasant surprise. We could ask for nothing greater than what we experienced with Right Choice. Thanks George and Millicent.
