Classic Journeys Africa
- Located In:
-
United States
- Size:
- 10-20 employees (Founded in 2010)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $280 to $600 per person per day (USD, excl. int'l flights)
Reviews
AT
Email Teresa | 20-35 years of age | Experience level: 2-5 safaris
Fantastic
This tour was great. The communication with Charles and Chris was super easy and fast, the camp absolutely stunning (they even prepared excellent vegetarian meals for me) and Kaku and Simon amazing drivers/guides.
I could not recommend it more and would advice to spend an extra day just hanging out at the beautiful camp site to relax!
Email Teresa | 20-35 years of age | Experience level: first safari
Fantastic time in the Mara
The services were exquisite. I loved that I got to see many animals. I had a great time out in the wild
NO
Email Markus | 35-50 years of age | Experience level: over 5 safaris
Absolutely awesome
The company is very professional and everything was as agreed. The vehicle is in great condition and the driver/guide was punctual and very knowledgable.
US
Email Kailey | 20-35 years of age | Experience level: first safari
An unbelievable experience!
I wouldn’t do it again with anyone else. Using Classic was the best decision of our whole trip. They will not disappoint. We were extra grateful they kept us safe!
LU
Email Cassano Giandonato | 20-35 years of age | Experience level: first safari
Everything well organized from the beginning at the end. Drivers and hotel chosen were fantastic
As from the arriving at the airport the first driver took us and brought to the first hotel. Then the 2nd day the 2nd driver took us for the safari gaming. Everything was very well organized. We also saw the big 5. The quality of food and the hotel chosen by the company were fantastic.
Email Maya | 20-35 years of age | Experience level: first safari
Amazing safari!
The safari was amazing and our driver Sammie was great. He made our experience even better by knowing where to go and how to deal with certain road conditions. In addition, the chosen accommodation was lovely and the service incredible. Would strongly recommend.
Email Chris Gaffney | 35-50 years of age | Experience level: first safari
Trip of a lifetime, excellent from start to finish.
Our tour was full on, going from Nairobi to Ambroseli, Ngorogoro, Serengeti and Masai Mara. Each of the parks had their own special appeal and our drivers Amir and Magi were excellent. Despite the high grass and some seasonal rain (mainly at night) the experience of the guides allowed us to tick off the big 5 and have some unforgettable experiences with Elephants, Lions, Cheetahs etc. etc. A drive did not go by without something that took our breath away. A real adventure.
Serena hotels were in beautiful locations with excellent service and ok food.
Email Anne | 65+ years of age | Experience level: first safari
Exceeded all expectations
Good communications. All mails were replied to promptly and clearly.
Our two groups arrived at two airports. There was someone to meet us at both, which had been a slight concern. So well organised.
We stayed in a variety of lodges and hotels and camps . We have our favourites but they were all friendly, clean, with good food and expecting us.
We had a very good guide who had good knowledge, excellent reference books and who listened to our requests and desires. He did brilliantly in some very tricky driving conditions.
We enjoyed seeing all the baby animals, with plenty to eat and drink.
CH
Email Ladina | 20-35 years of age | Experience level: 2-5 safaris
We had an amazing trip and an absolutely carefree vacation
We went on a trip to Masai Mara, Lake Naivasha, Amboseli, Tsavo West and Diani Beach.
Classic journey did an excellent job in organising the whole trip. The choice of Nationalparks and Hotels/Camps was excellent - every place has its very own charm and is worth the visit! Everything was very well organised from the pick-up in Nairobi to the drop-off at the airstrip in Ukunda.
A special thanks goes to Sami, our guide! Even while driving, he spottet most of the animals before we did :) he knows the flora & fauna, is an exceptional driver and has a good sense of humour. Thanks for taking us on this adventure ;)
US
Email Peter Adeogun | 35-50 years of age | Experience level: over 5 safaris
Classic Overall my experience with Classic Journey was average.
Classic journeys needs to be more detail oriented.
We would get to the airport not knowing what airline we are flying, and have to call them last minute to find out.
They need to audit the hotels, they are doing business with on a regular bases. We were sent to Swahili hotel on the coast which is a dump!!! I would not send my worst Enemies to that hotel.
Tour guides were good, am not sure if it’s a wage issue or not but some tour guides had a body odor issue. The knowledge level of the tour guide was good.
Reply from Classic Journeys Africa
Posted on Mar 4, 2020Thank you for your feedback, and letting us know about the issue. We apologize that we did not meet your requirements during your July safari, we ensure to make our clients’ satisfaction and happiness are our key priorities.
In regards to the tour guide’s body odor, we do remunerate our staff before every safari as per the high industry standards we have set. We are afraid that this might be inaccurate information as all our guides are conversant and meet high hygiene and grooming standards.
In regards to the Swahili Beach Resort issue, we understand there was a misunderstanding between yourself and the hotel manager, however, the manager tried to resolve the issue. Swahili Beach Resort is one of the good resorts in South Coast as per the TripAdvisor. 791/ 971 clients who stayed there reviewed it as very Good/ excellent- 82% . (https://www.tripadvisor.com/Hotel_Review-s1-g656265-d1594102-Reviews-Swahili_Beach_Resort-Kizimkazi_Zanzibar_Island_Zanzibar_Archipelago.html)
We also inspect all hotel properties and get to sample their services before advising our clients to stay with them so as to make sure they meet our high standards.
We do apologize. Thank you very much we really hope to host you in the near future.