Reviews

Sort By: Date Most Helpful Rating 11-20 of 93 Reviews
May   –  
Kenya KE
Visited: October 2021 Reviewed: Nov 2, 2021

Email May  |  35-50 years of age  |  Experience level: over 5 safaris

Very Professional
5/5

The team at Vacay is the go-to plug for anything holiday. Professional, responsive, patient and always happy to help.

Susan waringa   –  
Kenya KE
Visited: October 2021 Reviewed: Oct 12, 2021

Email Susan waringa  |  20-35 years of age  |  Experience level: over 5 safaris

They are affordable,warm with excellent services
5/5

Vacay deals are very reliable , communication was okay through out the period we paid in installment. Only hitch was when our flight from nairobi was changed to 1pm and airport pick up was delayed as the hotel didn’t advise the driver of the flight change. Otherwise we enjoyed the trip and I would recommend vacay deals to anyone because they are professional and reliable.

Sam   –  
United Kingdom UK
Visited: October 2021 Reviewed: Oct 6, 2021

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

Great customer service
5/5

Took a Nairobi half day city tour which included Nairobi National Park and a visit to the Giraffe Center. Thoroughly enjoyed the tour, the office staff who helped me to book the trip were incredibly helpful and responsive, the tour guide was also knowledgeable and helpful. Would recommend.

Milkah   –  
Kenya KE
Visited: September 2021 Reviewed: Sep 21, 2021

Email Milkah

Thanks Ms Leonorah Kasina for planning my Turkey trip.I really enjoyed everything.You are the best.
5/5

Vacay deals are the best,they have never disappointed me.
Am so grateful.

Valentine   –  
Kenya KE
Visited: August 2021 Reviewed: Aug 21, 2021

Email Valentine  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent communication skills
5/5

I worked with Leonorah from vacay holiday deals and she was patient enough to look through dozens of places to find the best package for me. The responses were on time and we got everything we paid for. I was very impressed that she also made an effort to check on us everyday of the tour and ensured the service was excellent . The tour was amazing and the place we got was value for our money. The driver also did a good job to ensure we maximized our drive through Maasai Mara and was punctual as well. I was very happy with the trip and will definitely book with vacay holiday deals again and soon.

Kimberly   –  
Congo (DRC) CD
Visited: February 2020 Reviewed: Mar 3, 2020

Email Kimberly  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect experience form start to finish
5/5

We had an absolutely perfect experience with Vacay Holiday - and it was significantly less than the two other quotes I received for the exact same holiday. Leonarah’s prompt, friendly, and personal service provided a truly bespoke safari, and it was as if we had personally interviewed and selected our game driver/guide Dan Kim. He is extremely knowledgeable, patient, and fun and we are already trying to figure out how to convince our family to come to Nairobi so we can book again!

Sam   –  
Qatar QA
Visited: February 2020 Reviewed: Feb 23, 2020

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible safari experience with the amazing Martin!
5/5

From start to finish we could not have asked for a better trip. Leonorah provided us with all the information we needed when booking the trip and was really helpful in making sure we were doing everything that we wanted to do. The accommodation was fantastic and we were looked after in every place we stayed at. Most importantly I have to mention Martin our tour guide we really enjoyed getting to know him on the trip and he looked after us from the beginning, till the very end. He went above and beyond to really make sure we got the best of our experience, everyday brought new animals and we saw pretty much everything going, except for the elusive leopard, although that wasn't through lack of him trying to find it. Thanks to all involved, you were recommended to us by a friend and I will 100% be recommending you to anyone too!

Jacque   –  
United Arab Emirates AE
Visited: December 2019 Reviewed: Jan 17, 2020

Email Jacque  |  20-35 years of age  |  Experience level: 2-5 safaris

AMAZING!!!
5/5

The operations manager (Leonorah) is the best. Efficient, reliable, friendly and communicates even past her working hours incase of any changes eg flights. I have travelled with them several times and i have enjoyed my vacations to the maximum and seen the worth of the money spent. I would totally recomend them.

Hannah Birtwistle-Crossland   –  
United Kingdom UK
Visited: December 2019 Reviewed: Dec 7, 2019

Email Hannah Birtwistle-Crossland  |  20-35 years of age  |  Experience level: first safari

Easy & enjoyable. An unforgettable experience.
5/5

Our trip was beautifully planned & managed by Leonarah. She listened to what we wanted and tailor made a 4 night 5 day package which couldn’t have been more perfect for us. She made the whole process enjoyable which added to the entire experience. It was lovely to meet her the day we flew to the Mara, her friendly & bubbly personality made us feel in safe hands and even more excited for our trip. A big thank you to David also who advised us on the nitty gritty details! The two camps, Leopard Hill & Eagle View should be on everyone’s bucket list; magical places with a wonderful team. We look forward to working with Leonarah again for all our future trips to this beautiful Continent.

Adjoa   –  
United States US
Visited: November 2019 Reviewed: Dec 4, 2019

Email Adjoa  |  50-65 years of age  |  Experience level: first safari

Smooth and enjoyable
5/5

Communication with the team was seamless and smooth; they are very responsive and shared all the relevant details to ensure a great experience overall. Got to meet some lovely fellow travelers as well on the group safari. Would be very happy to use them again!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 74
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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