Reviews

Sort By: Date Most Helpful Rating 31-40 of 348 Reviews
TvdSpuy   –  
South Africa ZA
Visited: August 2021 Reviewed: Sep 13, 2021

Email TvdSpuy  |  50-65 years of age  |  Experience level: over 5 safaris

Our tour operator, Pleunie, listened to our request and she made our Uganda safari dreams came true
5/5

Excellent service day and night with friendly staff

Margot   –  
Netherlands NL
Visited: July 2021 Reviewed: Aug 1, 2021

Email Margot  |  50-65 years of age  |  Experience level: 2-5 safaris

No worries
5/5

We booked a private trip to Rwanda through Matoke Tours. From the moment we landed at the Kigali airport we were taken care off. Matoke made sure we had the best guide and everything was perfectly organized. We could basically lay back and enjoy beautiful Rwanda and it’s very friendly people. We went to Akagera, Kivu lake, the gorillas and the Nyungwe Forrest. In 11 days . It was one of the best trips we ever made, thanks to our excellent guide (Ezra), the local tour operator (Tim & Palast Tours) and of course Rob and Matoke Tours

Greg   –  
United Arab Emirates AE
Visited: December 2020 Reviewed: Mar 18, 2021

Email Greg  |  35-50 years of age  |  Experience level: over 5 safaris

Incredible and Professional Service
5/5

We had an amazing trip with Matoke to Uganda. We went over Christmas 2020 and they were very flexible and responsible and tailored a great trip for our family of 5. We would use them again in a heartbeat. Dunn was a fantastic guide for the 2 week trip

Sheryl Fajardo   –  
United Arab Emirates AE
Visited: February 2021 Reviewed: Feb 28, 2021

Email Sheryl Fajardo  |  35-50 years of age  |  Experience level: first safari

Excellent service, great value!
5/5

My husband and I just returned from a 9-day trip to Uganda and we certainly wish we had more time. The country and the people are beautiful but what made the trip even more enjoyable for us was our tour guide Jeffrey from Matoke Tours. He is very knowledgeable, accommodating and has a great sunny personality! Since this is our first trip, we relied a lot on Jeffrey's expertise on how to best spend our short stay and what the local customs are. Overall, it was quite an enriching experience which wouldn't have been possible if we didn't have an excellent guide like Jeffrey.

We are also very pleased with the sales team, particularly Sven who has assisted us with the planning of the trip. We wanted to see many places in a limited amount of time, but Sven was able to create an itinerary for us that suited what we wanted and packed it with some of the most exciting activities possible given our short stay...

We are very happy and would definitely recommend Matoke Tours to our friends and family who plan to visit Uganda.

David Smith   –  
United Kingdom UK
Visited: December 2020 Reviewed: Feb 3, 2021

Email David Smith  |  50-65 years of age  |  Experience level: over 5 safaris

Took extremely good care and attention of all my travel arrangements including planning the trip.
5/5

This was an absolutely wonderful trip and I cannot thank Matoke Tours enough for making this all possible. I had used Matoke Tours on a previous visit to Uganda and, so it was a relatively simple decision for me to approach them once again. Given the general travelling situation at present, I felt completely reassured right at the outset that I was in good and capable hands once again. Sven Gilian, the Sales Manager of Matoke Tours, took a lot of meticulous care and attention in planning my itinerary and dealing so promptly and efficiently with all my queries. There was also sufficient flexibility provided in case I had to make any late amendments or rescheduling to my travel plans. I spent 12 days in total going initially to Murchison Falls and then headed south towards Kibale National Park, QE NP, Lake Mburo and then back towards Entebbe. The lodges were excellent, the food and hospitality as well. There was full adherance to Covid protocols in the vehicle, the lodges and all the national parks offices etc. I had an excellent and knowledgeable driver/guide, Kule from Matoke Tours , whose company made the journeys so much more enjoyable. We had a little debrief every evening and discussed the route/activities for the next day which was really good. I hope once the travel restrictions are eased, many more can visit Uganda and experience the natural beauty and wildlife. I look forward to my next visit and to reunite with all my friends at Matoke Tours.
Incidentally, whilst I was at the Kibale National Park, I lost my cap, It is a brown cap and has 'Panama Canal' on it. If any of you happen to visit Kibale NP in the future and see one of the chimps wearing it, it's mine and I would be grateful if the chimp could be coerced into returning it back to the main office :)

Eire STewart   –  
United States US
Visited: December 2020 Reviewed: Jan 19, 2021

Email Eire STewart  |  50-65 years of age  |  Experience level: 2-5 safaris

Everything taken care of from beginning to end!
5/5

We actually booked our tour in June of 2019 for the August of 2020. As the global pandemic took hold, we rescheduled for Christmas/New Years of 2020, but then that became doubtful. Matoke helped us reschedule around multiple flight cancellations and Covid Testing requirements and were prompt and flawless in their response. Matoke went out of their way to make sure that everything was safely set-up for us from the moment we got to the airport to the moment we departed back to the USA. Every lodge used Covid safety measures far beyond our expectations and we never felt at risk. Our Tour Guide, Musa, also enforced precautions as we went between activities and on Game Drives and Treks. Not only were our expectations met, under difficult situations, they were exceeded.

All of our scheduled activities, which were planned 18 months earlier, were carried out, and a couple of unscheduled ones were added (FLAMINGOS!!). The lodges which were chosen for us were uniformly of high standard while each being unique and special. Matoke's staff was always cheerful in our emails, which, due to the circumstances, were numerous. We can't speak highly enough about our experience!

Vincent Meyer   –  
Uganda UG
Visited: December 2020 Reviewed: Jan 9, 2021

Email Vincent Meyer  |  50-65 years of age  |  Experience level: 2-5 safaris

All super well organised, great tour of great Uganda's south-west area
5/5

A great tour at Christmas 2020 / new-year 2021, when most of the rest of world was under lock down...
All was well organised, and the tour well conceived. The driver / guide was interesting, and most importantly drove very well, be it on the road or during game drives.
I appreciated having been contacted after having booked (and paid our tour) to let me know that, due to a national parks entrance fees discount I had paid too much a s was entitled a refund, I though that was very honest, thanks for this honesty Matoke!
I can only recommend traveling with Matoke in Uganda, all good !

Chad Mills   –  
United States US
Visited: December 2019 Reviewed: Jul 24, 2020

Email Chad Mills  |  20-35 years of age  |  Experience level: first safari

An unforgettable journey tailored by a 5-Star company
5/5

My wife and I went on our first ever African safari with Matoke Tours in Uganda in December 2019. Months later, we think about the trip daily! From our wonderful and experienced guide Big Sam, to the awesome accommodations and friendly staff at each lodge, it was the trip of a lifetime. We began our vacation with a visit to Ziwa Rhino Sanctuary. We traveled from there to Murchison Falls National Park, then to Kibale National Park, then to Queen Elizabeth National Park, to Ishasha, Bwindi Impenetrable Forest, and finished at Lake Mburo. When we set out on our trip, we didn't expect to see each and every animal as advertised. However, we did! It was better than we imagined. We saw a 3-month-old rhino, a pride of lions, the "rare" leopard. Our guide helped us spot the elusive leopard on four occasions, how lucky! We observed a bachelor group of elephants making mischief, walked behind a chimp, had a hippo nearly visit our cottage porch, and spent the most magical hour with a gorilla family. We photographed the most beautiful, perfect male lion standing out on a tree branch in Ishasha. We spotted a mother and young leopard on the prowl during the night game drive at Lake Mburo, and more. We certainly felt well cared for, and in good hands. Every detail was carefully thought out and planned for us ahead of time, by our wonderful trip coordinator Pascqa Lorna, so that we never worried about anything. As for Big Sam, he's truly what made our 12 day journey so fulfilling. I highly recommend booking Matoke Tours. Our experience was beyond five stars! https://youtu.be/QVQF9ZexnR4

Ashleigh   –  
United States US
Visited: December 2019 Reviewed: Jul 24, 2020

Email Ashleigh

Much praise for the expert host of the most memorable journey through a breathtaking country!
5/5

My husband and I went on our first ever African safari with Matoke Tours in Uganda in December 2019. Months later, we think about the trip daily! From our wonderful and experienced guide Big Sam, to the awesome accommodations and friendly staff at each lodge, it was the trip of a lifetime. We began our vacation with a visit to Ziwa Rhino Sanctuary. We traveled from there to Murchison Falls National Park, then to Kibale National Park, then to Queen Elizabeth National Park, to Ishasha, Bwindi Impenetrable Forest, and finished at Lake Mburo. When we set out on our trip, we didn't expect to see each and every animal as advertised. However, we did! It was better than we imagined. We saw a 3-month-old rhino, a pride of lions, the "rare" leopard. Our guide, helped us spot the elusive leopard on four occasions, how lucky! We observed a bachelor group of elephants making mischief, walked behind a chimp, had a hippo nearly visit our cottage porch, and spent the most magical hour with a gorilla family. We photographed the most beautiful, perfect male lion standing out on a tree branch in Ishasha. We spotted a mother and young leopard on the prowl during the night game drive at Lake Mburo, and more. We certainly felt well cared for, and in good hands. Every detail was carefully thought out and planned for us ahead of time, by our wonderful trip coordinator Pascqa Lorna, so that we never worried about anything. As for Big Sam, he's truly what made our 12 day journey so fulfilling. I highly recommend booking Matoke Tours. Our experience was beyond five stars! https://youtu.be/QVQF9ZexnR4

Yourick   –  
Spain ES
Visited: March 2020 Reviewed: Apr 19, 2020

Email Yourick  |  20-35 years of age  |  Experience level: 2-5 safaris

10-day Safari Trip in Kenya
5/5

From the moment we arrived on the airport in Nairobi until 10-days later we departured to our next destination everything was taken care of. We had a fantastic safari drive - Peter - who was experienced, had a sharp eye to spot animals and had lots of background information about local cultures / animals / vegetation. Also he is very well connected with other drives and part of their community which makes things easier to get arranged and the chance higher to see nice animals. We did a big round from Samburu, Navaisha, Masai Mara, Nakura to Amboseli and although it was a lot of driving it was OK with the stops in between and the stunning scenes of this country.

I highly recommend Matoke as tour operator - they are trustworthy, excellent service, experienced safari drivers and able to give lifetime experiences.

Average User Rating
5.0/5
Rating Breakdown
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  • 3 star 4
  • 2 star 0
  • 1 star 1
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