Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 60
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 62 Reviews
Hulya   –  
United Arab Emirates AE
Visited: August 2023 Reviewed: Aug 13, 2023

Email Hulya  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Hulya and not that of SafariBookings.
Tour operator was ok, guide was horrible.
1/5

First we would like thank you for always replying quickly and the driver always being on time.

Secondly I would like to tell you what happened on our first day:
- We landed on time and were stuck in traffic on the way to Lake Navaisha so we couldn’t do the tour on that day so it was postponed for the next morning.
- Because it we did the next morning we arrived late at our hotel in Masai Maraa which resulted in not doing any game drive on day 2, which we payed you for (80 dollars x 6)
We believe we have the right to get refunded for this. In the future you should not do a heavy planning like this for your guests as with the traffic and condition of the roads it’s not doable.

We also were extremely unhappy about our driver. The driver really breaks or makes your holiday as we spend so much time together. Ours was not providing us any basic information about our day or Kenya, got irritated by our questions, sensitive as not having a sense of humor, demotivated (example: he told us there was a rhino but it was very far meaning he didn’t want to bring us eventhough he knew how much we wanted to see a rhino).
In Masai Maraa he was doing the same routes for 3 days always bringing us at the same spots.
We were the only safari bus with broken binoculars. All other drivers has binoculars looking for the animals for their guests.
He was wearing the same clothes for 5 days so I can’t even begin to describe the smell we had to endure all these hours.
Our driver clearly shows he does not want to do his job and the we were not welcome.
He also got irritated when we were giving away our extra food to the children we would see because he said they would litter.
Eventhough we were extremely unhappy with him we still gave him a generous tip which he also showed us how unhappy he was with.
We had a fun holiday because we were a fun group not thanks to our driver or accommodation.
I really do not understand all the other 5 star’s reviews and really wished we had a 5 star experience as we paid a lot of money for this holiday.

The lunch box in the accommodation in Masai Maraa was every day the same! Very poor selection for breakfast too. There should be also be mosquitonets as the room is full with mosquitoes and other bugs. We were not so bothered by the accommodation as it’s fairly for the price we paid.

Anthony   –  
United Kingdom UK
Visited: March 2023 Reviewed: Apr 23, 2023

Email Anthony

Efficient, responsive, pleasant.
5/5

We had an amazing safari. We had some questions to clear mid Safari and they were extremely responsive and ensured for a very pleasant few days. They chose a good tour guide for us to work with and organised everything excellently at very short notice. Highly recommend!

Giulio   –  
Italy IT
Visited: December 2022 Reviewed: Dec 31, 2022

Email Giulio  |  20-35 years of age  |  Experience level: first safari

Tim knows how to give you an excellent experience
5/5

I had my first Safari experience, with Monkey Adventures from 23 December to 30 December.

The Safari least 8 days, we started with 4 days at Masai Mara, staying at Julia's River Camp, we had a tent experience in the VIP camp, right next to the river. Julia's River Camp is surrounded by the river and it's open to wild animals, nothing that you have to take care about it because security does it for you, escorting you from and back to the tent, after dinner or when you need it.

We enjoyed our stay at Masai Mara mostly because of the game driving, thanks to our guide Timothye, it was easy to see a lot of wild animals, also see Zebras crossing a river with wildebeest and some

Vishal & Yesenia   –  
United States US
Visited: September 2022 Reviewed: Oct 9, 2022

Email Vishal & Yesenia  |  35-50 years of age  |  Experience level: first safari

Amazing and Professional staff!!
5/5

The most amazing safari experience!! A life changing experience!! We saw everything that we wanted to and more! The guides Charles and Albert were amazing! They were so kind and knowledgeable!! They really made our trip!! The whole staff was amazing!

Mari Forbes   –  
United States US
Visited: July 2022 Reviewed: Aug 8, 2022

Email Mari Forbes  |  20-35 years of age  |  Experience level: first safari

This company deserves no less than a 5 star rating. Trustworthy and reliable!
5/5

We had a great time on our first safari in Kenya with Monkey Adventures! From the moment I got in touch with them through Safari Bookings, John was very responsive to my emails and answered all my questions about our safari. He helped us plan our 3 day private safari in Amboseli National Park. We were picked up at our hotel in Nairobi on time by our wonderful guide in a 4x4 Land Cruiser. We absolutely enjoyed the convenience of being in the center of everything by staying at Ol Tukai Lodge! Yvonne and Robert from the main office were also very helpful and responsive when we communicated with them regarding our delayed baggage on Whatsapp. They went above and beyond in making sure our luggages got delivered to us, even though we were already across the border in Tanzania! I cannot emphasize how helpful they are during this crazy time of travel. We had a similar experience in the UK which was the next leg of our trip where our luggage was delayed once again in Amsterdam. Our tour operator or anybody really was not able to help us recover them while we were still in the UK.

Over all, we thoroughly enjoyed our trip because of this company and it certainly was money well spent. Do not hesitate to book your East African with this company! 5 stars all the way! Thank you John, Faizah, Yvonne and Robert!

Gabbi   –  
Netherlands NL
Visited: June 2022 Reviewed: Jun 29, 2022

Email Gabbi  |  20-35 years of age  |  Experience level: first safari

Exceptional
5/5

Monkey Adventures were professional from start to finish. Their service and advice during enquiries and booking was very quick and helpful during the safari itself our driver was extremely knowledgeable and friendly, this really made the trip memorable for us. The accomodation and vehicle were all to a high standard and we were very comfortable throughout the whole trip.

With so many companies out there it is hard to decide on what one to go for. I would highly recommend monkey to anyone planning a safari.

Michael Sabzevar   –  
United States US
Visited: February 2022 Reviewed: Mar 5, 2022

Email Michael Sabzevar  |  50-65 years of age  |  Experience level: first safari

Mount Kilimanjaro
5/5

The trip was great, and Monkey Travel was excellent. Our guide, Remmy, our assistant guides, Peter, and Bura were most helpful as they come. Out porters, Kevin, and Aman were also most helpful to our group. They provided every thing we asked for. I highly recommend Monkey Travel.

ML   –  
Finland FI
Visited: September 2021 Reviewed: Sep 25, 2021

Email ML  |  35-50 years of age  |  Experience level: 2-5 safaris

Great guides and staff!
4/5

We stayed at Ang'ata Camp in North Serengeti. Our guide Josephat were very experienced, professional and friendly. The game drives were fantastic and we saw a lot during the three days we spent at the safari. Also the staff was very helpfull at the lodge and the food was very delicious.

The way the tour operator organised the information and communication between our guide and us was lacking. We didn't get proper information on time about the changes in our flight schedule and it caused a lot of stress both before and after the safari.

Anna   –  
Belgium BE
Visited: September 2021 Reviewed: Sep 22, 2021

Email Anna  |  35-50 years of age  |  Experience level: first safari

Everything was great
5/5

John our travel planer, was very helpful, quickly answered all our questions and tailored the perfect safari for us.

Basecamp in Maasai Mara was awesome. Personals was lovely, very comfortable accommodation with great food. Highly recommended!

We spent un unforgettable week with our guide Letoloi. He was friendly, he knew a lot about animals and he was sharing the information about Kenya. He knew where to go to see all the animals without to be surrounded by another tourist cars. He has a lot of respect for animals, we saw all the animals so close but without feeling that we disturb them by our presence. Every day we had fantastic breakfast or lunch in savanna. Road from Masai Mara to Amboseli was so dangerous, we have seen many car accident, but Letoloi drive so carefully that we felt safe.

If we will be back to Africa for safari in future we will not hesitate to choose Monkey adventures. And if we will back to Kenya we would like to have Letoloi as our guide again

Bill   –  
United States US
Visited: August 2021 Reviewed: Sep 6, 2021

Email Bill  |  65+ years of age  |  Experience level: first safari

Fantastic experience
5/5

Monkey Adventures allows you to customize your trip - both the duration and the accommodations. This way you only pay for what you want. They provide links to the different hotels so you can easily chose among them. John, our trip planner, was great with arrangements and changes and responded promptly by email answering all questions, no matter how minor. He also provided links to easily gets visas, etc.

Our guide/driver, Dickson, was fantastic, taking efforts to have us see as much as possible including the big 5, black rhinos and a wildebeast river crossing. He was very knowledgeable and helpful.

All in all, we had a great and very affordable safari with Monkey Adventures.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 60
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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  • All corporate and/or tour info is provided by Monkey Adventures, not SafariBookings
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