Reviews

Sort By: Date Most Helpful Rating 11-20 of 77 Reviews
Ron S   –  
United States US
Visited: October 2022 Reviewed: Oct 13, 2022

Email Ron S  |  35-50 years of age  |  Experience level: first safari

Amazing Safari Experience
5/5

Jane was exceptional at responding to any and all inquiries. During our safari, she continued to be responsive through Whatsapp. We booked the 7-day Kenya-Tanzania loop from October 5-13, 2022, that included Masai Mara, Serengeti, Ngorongoro Crater, and Amboseli. We highly recommend it. Each environmental was different, but the Serengeti was the highlight. We were lucky to have Stewart as our guide in the Serengeti and Samwell as our guide in Amboseli. Although each camp/lodge was great, we especially enjoyed Tortillis Camp and Ngorongoro Farmhouse.

Johan   –  
Germany DE
Visited: September 2022 Reviewed: Oct 8, 2022

Email Johan  |  35-50 years of age  |  Experience level: over 5 safaris

Well organised and relatively good value
5/5

Jane was very helpful with getting the right itinerary for our 7-day safari to Amboseli, Naivasha, Nakuru and Maasai Mara. Both she and our guide Eric were very responsive to our requests and always very punctual. The itinerary was excellent and the accommodation largely very good (not that impressed by the Lake Naivasha Country Club). We saw everything you would hope to see on a safari in Kenya, and more.
Eric really went out of his way to get us to see all the animals and sights we were interested in and we got some amazing pictures and experiences.

Doug Williams   –  
United Kingdom UK
Visited: June 2022 Reviewed: Oct 3, 2022

Email Doug Williams  |  50-65 years of age  |  Experience level: 2-5 safaris

Helpful, responsive, adaptable and good value.
5/5

We were looking for a 9 day itinerary for our family - two 50 something parents and our twenty something daughters, alas our son couldn't join us I looked into trying to organise stuff myself but then tried Kenan Travel and tours and they were excellent. Jane was easy to communicate with, replied promptly, developed easy to understand itineraries and was happy to adapt and chop and change until we got what we thought was "just right". As far as I can tell Jane also developed a tour at a fraction of the price I could manage myself.

Jane organised driver for us, David, who was a joy to be with. We had safaris in the Masai Mara (Amazing! Go there if you have the time and, for an indulgence, try the balloon ride; a stunning experience). We had a trip to Kiembethu tea plantation - quite different but a really enjoyable and informative day. We also want to Nakuru and Ol-pajeta. All the game park accommodation organised was excellent.

David was extremely knowledgable (I guess all the drivers are) and worked hard to help us see all the animals. We saw all the big 5 and saw both black and white rhino too. David come up with ideas to help us make the most of the safari days but was happy to dial it back a bit if we felt a later start was good idea!

All in all really positive experience.

John   –  
United Kingdom UK
Visited: August 2022 Reviewed: Sep 3, 2022

Email John

Excellent tour operator, personal and professional
5/5

Over a year ago I put a previous review of Kenan travel and tours on here expressing my feelings of the excellent service i was receiving from tour manager Jane and I can now fully justify those comments after recently completing a memorable fly in safari package booked through her at Basecamp Eagle View in the Mara Naboisho conservancy. Jane recommended Eagle view after listening to my desired preferences of being based in a quiet conservancy camp where would have a good chance of seeing alot of wildlife from an open sided safari vehicle and it proved to be an excellent choice at a competitive rate. Thank you for a memorable safari experience and hassle free booking and payment process.

Thomas   –  
United States US
Visited: September 2021 Reviewed: Nov 12, 2021

Email Thomas  |  20-35 years of age  |  Experience level: first safari

Good option for custom itineraries through Kenya
4/5

We (late 20s couple) typically never book with a tour company for our travel but since this was our first safari we decided to work with Kenan Travel to arrange a private tour. Our safari was 2 weeks through Kenya where we stayed at a wide range of properties from budget to mid range to luxury.

Pro:
- Jane was extremely flexible and worked with us so that we could have the exact itinerary we wanted. It was very easy to continue to make adjustments as we delayed the trip a year due to covid.
- Mike, our hiking guide for Mt Longonot, was absolutely fantastic and would highly recommend working with him for short hikes or longer trips.
- Vehicles were in good condition and prices were reasonable.
- The parks / reserves / conservancies we visited were of course amazing - the Naboisho Conservancy is not to be missed.

Con:
- Some small issues where Jane/Kenan Travel were not aware of some new policies / regulations:
- We stayed outside the park at Samburu and were not able to re-enter for a morning game drive on the day we were leaving, apparently this is a new policy
- We did not get a reservation for the elephant orphanage in Nairobi and couldn't visit
- Flamingo Hill Camp is "inside the park" at Lake Nakuru, but due to rising water the small section of the park with Flamingo Hill Camp is cut off from the rest of the park. The new park gate is a 40 minute drive away through the city and around the lake - it would have been good to know this ahead of time since it was quite inconvenient.
- our driver/guide for the main part of the trip, Simon, wasn't a great fit for us. He didn't realize it was our first safari until 3 days into the trip, and we typically got a late start on morning game drives. We had a different driver/guide for the last day of the trip at Nairobi National Park who was great, and the guides at Basecamp in Naboisho Conservancy were truly excellent.

Tim C   –  
United States US
Visited: October 2021 Reviewed: Oct 28, 2021

Email Tim C  |  50-65 years of age  |  Experience level: first safari

Excellent safari planner - focused, detailed and responsive
5/5

Jane at Kenan Travels was an excellent tour organizer for my safari trip to Amboseli and Masai Mara. We started emailing about 5 or 6 months before trips and even before things were confirmed, she worked very hard and faithfully with all my questions.

She included my preferences for specific lodges, and completely took care of all the logistics and details in the bush as well as Nairobi - which I used for before and after as staging stop (getting to know Kenya, repacking luggage, getting the covid testing, etc). She was detailed and responded on time, and for the Nairobi location, was able to coordinate meals locations. She included the lunch into my package - and I was stuffed at Carnivore. I had a personal driver each day, and it was a great resource in a new city like Nairobi. A shout-out to Anthony. For the return trip home, she also coordinate the best place for covid testing.

Whether if you know your preferences or you need someone to guide all the way, Jane at Kenan is reliable, honest and responsive. Good luck on your trip.

Gigi   –  
United States US
Visited: September 2021 Reviewed: Sep 17, 2021

Email Gigi  |  65+ years of age  |  Experience level: first safari

Kenan Travel for a Safari of a Lifetime
5/5

Jane at Kenan travel provided us with an amazing 8 day Safari to Amboseli, Lake Naivasha, Lake Nakuru & Masai Mara that we will never forget. Our Lodges were so nice for the price with great food, service and accommodation. Our guide, David was excellent and we appreciated he experience and long hours to insure we had the best game drives ever. Examples: we found a leopard in the bushes below a dead wildebeest hanging from the limb of a tree in the Mara. Other jeeps came and went taking quick pics and leaving, but David let us watch her for over an hour going down to the creek for a drink and then climbing the tree to eat on the dead animal. Our photos were amazing and the experience was so incredible. The same for 2 lionesses behind a bush at Lake Nakuru, after the other jeeps left they finally sat up and put on a great show of yawning, stalking buffalo, etc.

John   –  
United Kingdom UK
Visited: July 2021 Reviewed: Jul 30, 2021

Email John  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent communication
5/5

Altough I have put July 2021 as the travel date for this review we haven't actually visited Kenya yet, however after recently booking a safari tour with Kenan travel and tours for August 2022 I felt the need to express my thanks to tour manager Jane who during our correspondence has been a pleasure to deal with. All my questions have been replied to within a day or two in a professional helpful manner and I'm very pleased with the competitive deal she has put together for us. I look forward to adding another 5 star review once our eagerly anticipated trip is complete.

Susan Pidcock   –  
United Kingdom UK
Visited: September 2020 Reviewed: Sep 28, 2020

Email Susan Pidcock  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent Company great for Tailor-made holidays
5/5

We had a wonderful 21 day holiday organised by Jane from this company. She was extremely helpful and swift to respond to e-mails. Nothing was too much trouble especially during Covid-19. The driver we had called Jeff was excellent. He was so good last year that we had especially requested him again. He was a very good driver, quite knowledgeable on the wildlife we saw and a very good spotter.
All the accommodation was of the highest standard, set in beautiful surroundings.
We found all the people very friendly and extremely helpful. This year the big cats were exceedingly hard to find. We did find one very special animal The African Wildcat in the Masai Mara.
We would strongly recommend this company for you tour of Kenya. They are very good at tailor made holiday.

Brenda   –  
Kenya KE
Visited: August 2020 Reviewed: Aug 31, 2020

Email Brenda  |  20-35 years of age  |  Experience level: first safari

Mind blowing and it exceeded my expectation. Brilliance at its best
5/5

Very eloquent and spot on in there service delivery

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 72
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Kenan Travel & Tours, not SafariBookings
  • The tours offered by Kenan Travel & Tours are subject to their terms & conditions